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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 20

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

May 01, 2022

Dealership Rating
Employee Rating

Dez is always helpful and courteous. The service is prompt. They make buying a car not a miserable experience. More

by Mike.fantasy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch

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May 02, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Desmond. We're glad to hear he delivered such a great experience!

April 30, 2022

Dealership Rating
Employee Rating

This is my fourth Ford from Ken Ganley Ford and from Desmond! They continue to provide the best customer service and make my vision a reality!! They truly go above and beyond for their customers 💖 More

by Sholm27
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Craig Douglas, John Chapman, John Kirchenbauer, Fulton Benya, Scott Spath, Kevin Kneebusch, Matt Palffy , Drew Erdman

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May 02, 2022

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Desmond was able to assist you with your fourth Ford. Congratulations!

April 22, 2022

Dealership Rating
Employee Rating

Desmond is a kind and conscientious man He worked hard to make sure I was happy with all aspects of my purchase. I will be back to Ganley Ford. More

by Dcwhited
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas

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Apr 24, 2022

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford Norton!

April 06, 2022

Dealership Rating
Employee Rating

It was great dealing with Desmond Norvell. He is so personable and knowledgeable. He explained all the options available for my purchase. Will definitely see him the next time we need a veh More

by ACEVETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Apr 07, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford.

March 30, 2022

Dealership Rating
Employee Rating

Ken Ganley Ford is not just a good service dealer or sales dealer, they are a good all around company. More

by paden4387
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

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Mar 31, 2022

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We look forward to continuing to serve you in the future!

March 30, 2022

Dealership Rating
Employee Rating

All never go anywhere else We like Ganley Ford an we have Desmond there to help us find what we want. More

by barbarafoster67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 31, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Barbara! All of us at Ken Ganley Ford are glad to have you as a customer.

March 25, 2022

Dealership Rating
Employee Rating

I have Never Met a Group of Salesman that have been so nice and knowgeable about Cars I am so glad that I have chosen Hanley on Barbartom. More

by Brenda13511
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

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Mar 28, 2022

Ken Ganley Ford Norton responded

Thank you, Brenda, for your feedback on your recent visit to Ken Ganley Ford. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

March 23, 2022

Dealership Rating
Employee Rating

Super clean office. Friendly staff. Easy process. I highly recommend to all of my family and friends More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Tom Yerace, John Chapman, Kevin Kneebusch, Matt Palffy , Aaron Forsythe, Sean Pangburn, Austin Temsey

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Mar 24, 2022

Ken Ganley Ford Norton responded

Matt, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Mar 25, 2022

Ken Ganley Ford Norton responded

Hi Matt, we're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 20, 2022

Dealership Rating
Employee Rating

Great dealership but we’re waiting for our rebate for our new car we just bought More

by rider123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 21, 2022

Ken Ganley Ford Norton responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford!

March 12, 2022

Dealership Rating
Employee Rating

Des is an amazing salesman! !! Highly recommend going to him for anything you need even if it’s not a ford brand :) More

by Breanna B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 13, 2022

Ken Ganley Ford Norton responded

Hi Breanna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford, Inc.. Thanks for the recommendation, and have an amazing day!

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