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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 14

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

July 12, 2023

Dealership Rating
Employee Rating

Everyone at Ganley is great to work with. Very helpful and professional. The company offers great service. More

by jesser3402
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman , Brandon Taylor-Mitchell

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Jul 13, 2023

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 11, 2023

Dealership Rating
Employee Rating

Loved my mustang got a great price and it’s such a beautiful car thank you guys More

by John K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman

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Jul 11, 2023

Ken Ganley Ford Norton responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 10, 2023

Dealership Rating
Employee Rating

Great service at Ganley Ford. Craig in finance is great and Desmond the salesman is awesome. I would recommend this dealership to anyone looking for new or used cars. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Matt Palffy

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Jul 11, 2023

Ken Ganley Ford Norton responded

Jeff, Thank you for your very kind review. Craig, Desmand, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Jul 12, 2023

Ken Ganley Ford Norton responded

Jeff, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2023

Dealership Rating
Employee Rating

Desmond is the best, he made it possible for us to get an allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He More

by Missylea
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman, John Kirchenbauer , David Smeal II

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Jun 30, 2023

Ken Ganley Ford Norton responded

Missy, Thank you so much for taking the time to share your feedback with us. Desmond and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 03, 2023

Ken Ganley Ford Norton responded

Hi Missylea, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 23, 2023

Dealership Rating
Employee Rating

I have good relationships with employees I’ve known before Ken Ganley purchased the dealership. More

by JESSER.TOM
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Mark Igleheart, Jim Klein, Tim Marcen

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Jun 25, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tom, please let us know.

Jun 28, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2023

Dealership Rating
Employee Rating

Christian and Desmond made my car buying experience very easy and enjoyable. They were great! More

by lsmith1052000
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Christian Rodriguez

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Jun 22, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

June 21, 2023

Dealership Rating
Employee Rating

Christian and Desmond are the best! ! They are very knowledgeable and easy to work with. Between the two of them, our new car purchase was our best and easiest ever!! Thanks to all at More

by pobo1013
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Christian Rodriguez

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Jun 22, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christian and Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

June 20, 2023

Dealership Rating
Employee Rating

Our purchase was seamless and drama-free! !! Desmond Norvell and Christian Rodriguez were extremely helpful. I highly recommend the Ganley Ford Dealer in Norton, Ohio!! We can't thank them e More

by pobo1013
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas , Christian Rodriguez

Report | Print
Jun 21, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Christian and Desmond!

June 14, 2023

Dealership Rating
Employee Rating

Desmond was a pleasure to work with! He made everything easy and was super honest with us! More

by Amort89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 15, 2023

Ken Ganley Ford Norton responded

It's great to hear that Desmond was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 18, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out to us if there's anything more we can do!

June 09, 2023

Dealership Rating
Employee Rating

I found the staff warm,welcoming, knowledable,friendly. Desmond gave me confidence and was not pushy or dishonest I will recommend everyone I can to Ken Ganley Ford of Norton. More

by Grateful
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Brandon Taylor-Mitchell

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Jun 09, 2023

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new purchase, and let Desmond know if we can be of any more assistance!

Jun 11, 2023

Ken Ganley Ford Norton responded

Hi, thank you so much for your positive comments about Ken Ganley Ford Norton! Thanks again for the recommendation, and have an amazing day!

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