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Desmond Norvell
Desmond Norvell at Ken Ganley Ford Norton

Desmond Norvell | Page 15

TRANSPORTATION SPECIALIST

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
5.0
345 Reviews

HELLO... MY NAME IS DESMOND NORVELL... I'M A LOCAL GUY FROM THE GREEN AREA. I HAVE OVER 20 YEARS OF EXPERIENCE AND SERVICE HERE AT KEN GANLEY FORD. IT WOULD BE MY PLEASURE TO HELP YOU WITH YOUR TRANSPORTATION NEEDS.

Dealership Experience

25 yrs, 6 mos

Industry Experience

25 yrs, 6 mos

Specialties & Trainings

New or Used

RETAIL/LEASE

5.0

345 Reviews

Write a Review

345 Reviews of Desmond Norvell

June 08, 2023

Dealership Rating
Employee Rating

Christian Rodriguez my sale consultant was a delight to work with. The whole staff was warm and welcoming and made me feel comfortable. They listened to what I wanted and needed and went above and beyond t More

by pamwg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch , Christian Rodriguez

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Jun 09, 2023

Ken Ganley Ford Norton responded

It's great to hear that Christian was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 11, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Thanks again for the recommendation, and have an amazing day!

May 30, 2023

Dealership Rating
Employee Rating

Franco ad Des were great in getting me in to purchase my leased vehicle. Franco explained everything to me and made the experience enjoyable. I would recommend Franco and Des for your next vehicle purchas More

by seanhsimms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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May 31, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Jun 02, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2023

Dealership Rating
Employee Rating

I found the people to be friendly and helpful making the purchase easy from beginning to end they went out of their way More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 23, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 23, 2023

Dealership Rating
Employee Rating

Ken Ganley Ford finds the vehicle I need. Always a quick and smooth sale. Thanks Franco! More

by firecauses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, John Chapman

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May 23, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 20, 2023

Dealership Rating
Employee Rating

Excellent service and great buying experience. Desmond was great! I would definitely buy again from Ken Ganley Ford Norton. More

by mtatpar4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman , Brandon Taylor-Mitchell

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May 22, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

May 23, 2023

Ken Ganley Ford Norton responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2023

Dealership Rating
Employee Rating

Very pleased with my purchase in 2021. Looking to buy bigger in the near future. More

by fanfourohiosports
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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May 05, 2023

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 08, 2023

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2023

Dealership Rating
Employee Rating

Franco made my car buy experience seamless! He understood my needs and wants and put me in a great vehicle! More

by LeAnn Reese
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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May 03, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business, LeAnn, and hope to see you again soon!

April 23, 2023

Dealership Rating
Employee Rating

Desmond Norvell was friendly and professional. I would recommend him to anyone looking to buy a Ford. More

by seanwhitlam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

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Apr 23, 2023

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us, Sean. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 18, 2023

Dealership Rating
Employee Rating

Desmond was my salesman, what a awesome guy, funny and knowledge. We test drove the truck, negotiated a deal and drove off with new truck under 2 hours!!!! I've been buying vehicles for 41 years, and thi More

by Dmaenz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Chapman

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Apr 19, 2023

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Apr 25, 2023

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2023

Dealership Rating
Employee Rating

Thank you Dez and Franco for another great experience! This is my 3rd purchase from you guys! More

by JNORTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

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Apr 16, 2023

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

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