Great customer service.
Shawn is very helpful considerate of your time. Thank you very much
Shawn is very helpful considerate of your time. Thank you very much
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by HRREMMELE
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I truly appreciate your feedback and am glad to hear that Shawn provided you with helpful and considerate service. At James Wood Chevrolet Buick GMC Decatur, we strive to make every customer's experience exceptional. We look forward to seeing you again!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
Great service staff was unbelievable kind and helpful!
They gave us updates on when my trk would be ready and if they thought they’d be a delay we knew right away!
They gave us updates on when my trk would be ready and if they thought they’d be a delay we knew right away!
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by EISCHEID1
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful feedback! I’m pleased to hear that you had a great experience with our service team at James Wood Chevrolet Buick GMC Decatur. Keeping you updated about your truck is important to us, and I’m glad to know our staff met your expectations. I appreciate your kind words, and we look forward to assisting you again in the future!
Nick Huff - Service Manager - 940-627-7664 - nhuff@jameswood.com
All went as planned satisfied with my results the people
I was involved with were very professional
I was involved with were very professional
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by dawgs77777
Verified Customer
Verified Customer
Service Price Transparency
Mar 04, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that everything went as planned and that you were satisfied with your results. Our team at James Wood Chevrolet Buick GMC Decatur always strives to provide a professional experience. We look forward to seeing you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
We’ve used Shawn Howe for a long time.
He does an excellent job.
Honest and timely support for many years on many GM vehicles.
Shawn Howe, David Stokes - these guys get things done rig
He does an excellent job.
Honest and timely support for many years on many GM vehicles.
Shawn Howe, David Stokes - these guys get things done right.
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by SSLATE0
Verified Customer
Verified Customer
Service Price Transparency
Mar 03, 2026 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your review! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and am glad to hear about your positive experiences with Shawn and David. Their dedication to providing honest and timely support for your GM vehicles is what we strive for. We look forward to assisting you again soon.
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Clay was fantastic and smooth to get things done for both
of our new vechiles!
of our new vechiles!
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by mcroxton29
Verified Customer
Verified Customer
Service Price Transparency
Dec 31, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I'm thrilled to hear that Clay provided you with a fantastic experience while helping you with both of your new vehicles at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and hope to see you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Bryan Stanley has been my service advisor for years.
I trust his guidance to keep my vehicle running smoothly
I trust his guidance to keep my vehicle running smoothly
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by JJLEW46
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur and your trust in Bryan as your service advisor. It's great to hear that he has been able to help keep your vehicle running smoothly. We look forward to continuing to serve you!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
James Wood Motors, Inc - Buick Chevrolet GMC is the Best
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicl
place to buy and service vehicles. The staff is friendly, wonderful and helpful. My family and I buy and service our Buicks, GMC and Chevrolet vehicles at James Wood in Decatur, Texas. Bob Miller is a Great salesman; he goes the extra mile. Thank you, Raymond Wood for a Great Dealership, and staff. Raymond, you are upholding the highest standards your father James Wood set many years ago. Thank Y'all, M Fisher
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by M FISHER
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, M. Fisher, for your wonderful review! I truly appreciate your kind words about our team at James Wood Chevrolet Buick GMC Decatur. It’s fantastic to hear that you and your family have had positive experiences buying and servicing your Buicks, GMCs, and Chevrolets with us. Bob is indeed a valuable member of our team, and we're glad he could assist you. We look forward to serving you again in the future!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
Dec 15, 2025 -
M FISHER responded
Brandt, we enjoy every trip and staff at James Wood Buicks, GMC and Chevrolet in Decatur, Texas. Thank you and have a Blessed Christmas to you, you family and the James Wood Dealership family. We look forward to a Great 2026 with Y'all. M Fisher
It’s always a pleasure doing business there!
Fast and soooo friendly. Highly recommended to all!
Fast and soooo friendly. Highly recommended to all!
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by Mike Clarke
Verified Customer
Verified Customer
Service Price Transparency
Dec 09, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you so much for your kind words, Mike! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing fast and friendly service, and we appreciate your recommendation to others. We look forward to seeing you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Great service and verify helpful.
Was kept informed of progress throug every step. Would highly recommend
Was kept informed of progress throug every step. Would highly recommend
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by DWHIT007
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I am delighted to hear that you received great service and felt informed throughout the process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com
Very Professional and Technical, thank you James Wood
Motors!! I appreciate everything and all the hard work!!
Motors!! I appreciate everything and all the hard work!!
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by NTROB121
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2025 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your wonderful review! I appreciate your kind words about our professionalism and hard work at James Wood Chevrolet Buick GMC Decatur. It was our pleasure to assist you, and we look forward to seeing you again soon!
Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com