Dave Miller

Koons Ford Annapolis has always treated me well. They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car the They communicate well, they fixed my car in a timely manner and they even cleaned it! I will definitely return for service and to buy my next car there More

by JPOWELL21 Verified Customer Verified Customer

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I The salesmen, Evan and Nathan, were very patient and very thorough to make sure all our questions and concerns were addressed. By-the-by, we bought a Lincoln vice a Ford. very thorough to make sure all our questions and concerns were addressed. By-the-by, we bought a Lincoln vice a Ford. More

by CHASRAD Verified Customer Verified Customer

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Brandon did a great job with showing the vehicle and keeping in touch. However, there was a bit of confusion regarding what I owed, because they forgot to add in the extended warranty. I told them tat keeping in touch. However, there was a bit of confusion regarding what I owed, because they forgot to add in the extended warranty. I told them tat and they assumed me that the extended warranty was included. They then had to double back because I was right. Other than that, the experience was positive. The guys were friendly and seemed honest. More

by sean.sawka Verified Customer Verified Customer

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We paid a large sum of money for services. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. It usually takes more than 2 hours for a simple oil change. Then we don’t get an itemized receipt to say what was done or not done. More

by Bphccrp Verified Customer Verified Customer

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Vehicle was delivered with so many issues. Dealer seemed like they would help at first but has since refused to service the vehicle, return calls or emails. Brand vehicle with 600 miles almost Dealer seemed like they would help at first but has since refused to service the vehicle, return calls or emails. Brand vehicle with 600 miles almost undriveable. More

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Very pleased with overall service at Koons Ford of Annapolis. Highly recommend them. Since 2011, I have had very good experience with the team. Annapolis. Highly recommend them. Since 2011, I have had very good experience with the team. More

by GGEVAUDAN Verified Customer Verified Customer

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Chuck was Great! Easy to work with, had everything prepared upon my arrival, made the transaction seamless. The entire staff was professional, from the lady at the fr Easy to work with, had everything prepared upon my arrival, made the transaction seamless. The entire staff was professional, from the lady at the front desk, to Chuck, the GM Michael and Dave in finance. Will defiantly do business with Koons of Annapolis and Chuck as well. More

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Great great great great great great great great great great CGREAT GREAT GREAT GREAT GREAT great CGREAT GREAT GREAT GREAT GREAT More

by robertgjohnson048 Verified Customer Verified Customer

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Me and my son had a better experience dealing with the people at the Dealership than a other dealership in the past 15 years and would recommend any of my friends to check loons ford out for them selfs people at the Dealership than a other dealership in the past 15 years and would recommend any of my friends to check loons ford out for them selfs More

by rudolph1.smith1 Verified Customer Verified Customer

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Salesperson was friendly, knowledgeable about the EV car, helpful, followed up with us and easy to work with. Dealership made our transaction smooth! Thanks! helpful, followed up with us and easy to work with. Dealership made our transaction smooth! Thanks! More

by eveala26 Verified Customer Verified Customer

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