Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 30

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
568 Reviews
4.9

568 Reviews

Write a Review

568 Reviews of Craig Douglas

July 10, 2023

Dealership Rating
Employee Rating

Great service at Ganley Ford. Craig in finance is great and Desmond the salesman is awesome. I would recommend this dealership to anyone looking for new or used cars. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Matt Palffy

Jul 11, 2023

Ken Ganley Ford Norton responded

Jeff, Thank you for your very kind review. Craig, Desmand, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Jul 12, 2023

Ken Ganley Ford Norton responded

Jeff, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 09, 2023

Dealership Rating
Employee Rating

This was our first ever visit to or purchase from Ken Ganley Ford. It was well worth the 1 1/2 hour trip. Tony and Christian were both very responsive and helpful with any questions I had or information More

by Mcclungwarren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Christian Rodriguez

Jul 10, 2023

Ken Ganley Ford Norton responded

Warren, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony and Christian met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

Jul 12, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

July 06, 2023

Dealership Rating
Employee Rating

Outstanding service and great staff! !! We came from Cleveland just to look. We ended up buying a Great 2020 4x4 F150. Tony worked with us and delivered!!! Outstanding service and we will More

by loudziak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe

Jul 07, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 30, 2023

Dealership Rating
Employee Rating

Desmond is the best, he made it possible for us to get an allocation on a special order truck! Took delivery of it today!! We’ve purchased 5 vehicles over the years from Des at Ken Ganley Ford in Norton, He More

by Missylea
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman, John Kirchenbauer , David Smeal II

Jun 30, 2023

Ken Ganley Ford Norton responded

Missy, Thank you so much for taking the time to share your feedback with us. Desmond and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Jul 03, 2023

Ken Ganley Ford Norton responded

Hi Missylea, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 24, 2023

Dealership Rating
Employee Rating

Christian was awesome I had a difficult situation and they worked with me every step of the way! More

by BEANSMOM42
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez, Brandon Taylor-Mitchell

Jun 25, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 28, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. If you have any further questions, please give us a call. We're always happy to help!

June 21, 2023

Dealership Rating
Employee Rating

Christian and Desmond made my car buying experience very easy and enjoyable. They were great! More

by lsmith1052000
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Christian Rodriguez

Jun 22, 2023

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

June 21, 2023

Dealership Rating
Employee Rating

Christian and Desmond are the best! ! They are very knowledgeable and easy to work with. Between the two of them, our new car purchase was our best and easiest ever!! Thanks to all at More

by pobo1013
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Christian Rodriguez

Jun 22, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christian and Desmond met your expectations. Thank you again for choosing Ken Ganley Ford Norton, we look forward to having you as one of our valued customers for many more years to come!

June 21, 2023

Dealership Rating
Employee Rating

Christian was very nice and very helpful. They were all so helpful. He help my papa get a car. He gave us water. Good customer service. More

by edmundmcelroy22
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Christian Rodriguez

Jun 22, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 20, 2023

Dealership Rating
Employee Rating

Our purchase was seamless and drama-free! !! Desmond Norvell and Christian Rodriguez were extremely helpful. I highly recommend the Ganley Ford Dealer in Norton, Ohio!! We can't thank them e More

by pobo1013
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Christian Rodriguez

Jun 21, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Christian and Desmond!

June 17, 2023

Dealership Rating
Employee Rating

Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More

by Clinton Hornik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 19, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us, Clinton! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

...
30
...

Dealership Inventory (178 Vehicles)

used 2023 Ford Mustang Mach-E car, priced at $35,581
2023 Ford Mustang Mach-E
used
Vapor Blue Metallic exterior
Automatic
All-wheel Drive
used 2017 Ford Escape car, priced at $9,847
2017 Ford Escape
used
Magnetic Metallic exterior
Automatic
Front-wheel Drive
used 2022 Ford EcoSport car, priced at $17,062
2022 Ford EcoSport
used
Race Red exterior
Automatic
Four-wheel Drive
new 2026 Ford Bronco Sport car, priced at $40,523
2026 Ford Bronco Sport
new
SHADOW BLACK exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $38,438
2026 Ford Maverick
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
new 2026 Ford Explorer car, priced at $52,593
2026 Ford Explorer
new
Vapor Blue Metallic exterior
Automatic
Four-wheel Drive