Craig Douglas
Craig Douglas at Ken Ganley Ford Norton

Craig Douglas | Page 29

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
568 Reviews
4.9

568 Reviews

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568 Reviews of Craig Douglas

August 19, 2023

Dealership Rating
Employee Rating

Tony was amazing to work with. He listened to everything that I had wanted in a truck. He took the time to show me multiple trucks and ultimately this beautiful blue XLT came home More

by bemerick10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Joe Peticca

Aug 21, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Aug 23, 2023

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2023

Dealership Rating
Employee Rating

Dez was an amazing person to work with. He always makes helps me get what I want. More

by adw4376
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, John Chapman

Aug 15, 2023

Ken Ganley Ford Norton responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton; we look forward to having you as one of our valued customers for many more years to come.

Aug 15, 2023

adw4376 responded

As long as Dez is there you will have my service. He is the man.

August 08, 2023

Dealership Rating
Employee Rating

Today I worked with Des snd Franco to buy out my lease. My options in the process on buying my lease or going into a new lease were explained well. Franco did a great job walking me trough the purchase. More

by Deni hi
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Aug 10, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear Desmond and Franco were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

August 07, 2023

Dealership Rating
Employee Rating

Joe was very polite and wasn’t over bearing on purchasing the vehicle. Also was very helpful on giving information about the vehicle More

by Jared b
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Aug 08, 2023

Ken Ganley Ford Norton responded

Thank you so much, Jared, for your kind words for Joe and for taking the time to leave us this wonderful feedback! Congrats on your new vehicle! We look forward to working with you again!

July 31, 2023

Dealership Rating
Employee Rating

Enjoyed working with Joe - friendly and helpful through the whole process. Would seek out his assistance again. More

by terryhatcher58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Aug 01, 2023

Ken Ganley Ford Norton responded

Thank you, Terry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

July 31, 2023

Dealership Rating
Employee Rating

Both Franco and Ganley were Great! Franco was very kind and knowledgeable. He did not pressure us at all. We would definitely do business with him again! More

by Kru578
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova , Deven Legg

Aug 01, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

July 29, 2023

Dealership Rating
Employee Rating

Tony was great! The first car was junk, but Tony and the crew quickly made it better by finding something even better for me. I would purchase again! More

by hollys1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Tony Zuppe, Kevin Kneebusch , Sean Pangburn

Jul 31, 2023

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

July 29, 2023

Dealership Rating
Employee Rating

If you're looking for a Good & Honest place to find you're next vehicle? This is the place to come. Joe listened to what we were looking for in a vehicle and price range. He was Dedicated in finding More

by tiffaneyrose6886
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Peticca

Jul 31, 2023

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please let us know if there is anything else we can do for you; we are more than happy to help!

Jul 29, 2023

tiffaneyrose6886 responded

Good Friendly Salesmen, good sense of humor. Made you feel comfortable and relaxed and our salesman- Joe was very helpful to find what we were looking for. Ken Ganley in Barberton is the type of dealership that has Great Salesmen that care about you.

July 15, 2023

Dealership Rating
Employee Rating

Joe was super great! Very helpful and willing to work with us, it was by far the smoothest car buying experience we've had! More

by nicolerj24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell , Jennifer Fincham, Joe Peticca

Jul 15, 2023

Ken Ganley Ford Norton responded

Thank you, Nicole! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

July 12, 2023

Dealership Rating
Employee Rating

Great truck! !! We had some issues with the vehicle, Tony and Aaron fixed all issues and even fueled us up!!! I Highly recommend KG Norton, Tony and crew to anyone More

by loudziak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Zuppe , Aaron Forsythe

Jul 13, 2023

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

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