Craig Douglas
Craig Douglas at Ken Ganley Ford Norton
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Craig Douglas

Finance Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
481 Reviews
4.9

481 Reviews

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481 Reviews of Craig Douglas

March 31, 2025

Dealership Rating
Employee Rating

Desmond make the purchase of new Maverick very easy and enjoyable. Thank you for your time… Desmond More

by Terry1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Mar 31, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

March 30, 2025

Dealership Rating
Employee Rating

Samuel Adrian was a great salesman. Very friendly, knowledgeable and effective. Craig in Finance was also great! More

by wild4kittys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Adrian

Mar 30, 2025

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

March 28, 2025

Dealership Rating
Employee Rating

Sean was very helpful and very communicative and very explanatory on the whole process and he was also very kind and very friendly More

by clewis1323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Sean Pangburn

Mar 28, 2025

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 28, 2025

Dealership Rating
Employee Rating

They were all very friendly and they helped me out a lot and trying to figure out what Car would best suit me More

by clewis1323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Sean Pangburn

Mar 28, 2025

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2025

Dealership Rating
Employee Rating

Desmond thank you for everything, you are the best of the best!!! I love my New Ford F-150 4x4… My wife and I love you working with you and Ganley Ford. Thank you!!! More

by Mr. Howe US.Army
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 28, 2025

Dealership Rating
Employee Rating

Gavin was excellent to work with. All people I dealt with were kind and friendly. More

by First time Ford owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes , The lady who took my check

Mar 29, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 30, 2025

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

March 25, 2025

Dealership Rating
Employee Rating

I had an outstanding experience with Gavin @ Ken Ganley Ford! From the moment I walked into the dealership, I was greeted with a warm smile and a genuine willingness to help. He took the time to understand More

by Leslie Paxos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gavin Barnes

Mar 26, 2025

Ken Ganley Ford Norton responded

It's fantastic to hear that Gavin provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

March 25, 2025

Dealership Rating
Employee Rating

It was a really great experience. They were really friendly and the process was smooth and easy! More

by Kay Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Mar 26, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Mar 29, 2025

Ken Ganley Ford Norton responded

Hi Kay, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2025

Dealership Rating
Employee Rating

Desmond made the purchasing experience quick and easy. Ganley Ford Norton is the Best Place to Purchase and get your vehicle serviced. More

by hanjoma1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Desmond! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

March 22, 2025

Dealership Rating
Employee Rating

This is my 2nd truck I got from Franco! I will always recommend Franco to others to buy a vehicle! More

by Edparcell34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2025

Ken Ganley Ford Norton responded

Ed, Thank you for taking the time to share your thoughts on working with Franco and our team. We're glad to hear we delivered such a great experience!

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