Cosmo Laurino | Page 6

I was there for oil change. He told me that the waiting time about two hours. I agree and I come back after two and 30 minutes later I noticed that my car still parking in the p He told me that the waiting time about two hours. I agree and I come back after two and 30 minutes later I noticed that my car still parking in the parking lot and the gentleman who behind me already finish and left. Also, I was waiting out over three hours for just oil change. And he told me that he will wash my car, but my car was not washing.. More

by linsumin0 Verified Customer Verified Customer

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Pushy on doing extra service, tried to get me to buy new tires when it wasn't needed. I like Dennis tires when it wasn't needed. I like Dennis More

by bob92463 Verified Customer Verified Customer

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This is by far the worst BMW dealership I’ve ever dealt with. Rallye BMW tried to charge me a diagnostic fee for an issue I had already reported when dropping off my car, and they refused to release my veh with. Rallye BMW tried to charge me a diagnostic fee for an issue I had already reported when dropping off my car, and they refused to release my vehicle until I paid it. Even the service advisor admitted he questioned the charge but said he had to bill it because of dealership policy — not because it was fair or related to any real work. After I paid, they ignored all my refund requests and stopped responding. The service department is dishonest, unprofessional, and only focused on squeezing money out of customers. Avoid this dealership at all costs. More

by DANIEL DORLEAN Verified Customer Verified Customer

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Great sales person in Larry Kim . ..excellent service department...overall an outstanding dealership with strong attention to customer ..excellent service department...overall an outstanding dealership with strong attention to customer More

by PEREZBOB1 Verified Customer Verified Customer

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The staff is very professional and listens to your needs. Makes your visit very welcoming and assuring. Makes your visit very welcoming and assuring. More

by ladykk110 Verified Customer Verified Customer

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The best service and competent staff of any dealership I've ever been to. I recommend rallye and all it's locations to anyone I've ever been to. I recommend rallye and all it's locations to anyone More

by VASILIOS0224 Verified Customer Verified Customer

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Very accommodating,service agents are constantly keeping me updated on mechanics progress and condition of vehicle mechanically. me updated on mechanics progress and condition of vehicle mechanically. More

by CJBERG Verified Customer Verified Customer

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Best dealership ever ! Nick Saldo is amazing to deal with. The service department is also very efficient and super accommodating of my schedule since I do not live on Long Nick Saldo is amazing to deal with. The service department is also very efficient and super accommodating of my schedule since I do not live on Long Island. More

by EMARSHALL4 Verified Customer Verified Customer

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I am very happy with rally BMW Service. Not only was my attendant, Carol, friendly and efficient but knowledgeable and made my experience wonderful Not only was my attendant, Carol, friendly and efficient but knowledgeable and made my experience wonderful More

by golfcat106 Verified Customer Verified Customer

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The place was clean, orderly for people were friendly and polite And I was very satisfied with the service polite And I was very satisfied with the service More

by dorisdiaz Verified Customer Verified Customer

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