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Cosmo Laurino
Cosmo Laurino at Rallye BMW
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Cosmo Laurino

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.5
315 Reviews
4.5

315 Reviews

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315 Reviews of Cosmo Laurino

April 05, 2025

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Employee Rating

Service always good at all times I like get My service to Rallye BMW rallye is the best More

by armandjay9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Christopher Williams, Kevin Juman, Richard Johnson

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Apr 07, 2025

Rallye BMW responded

Thank you for reviewing Rallye BMW! It was so kind of you to share your experience.

March 20, 2025

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Employee Rating

Very good courteous Professional Great service Loaner car very helpful It company is reliable I will come back More

by mfallii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson, Brandon Tibbals, Anthony Persaud, Kevin Juman, Jason Quillupangui, Layla Narvaez

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Mar 21, 2025

Rallye BMW responded

Thank you for sharing your positive experience with Rallye BMW! We're delighted to hear that our team provided courteous and professional service, and we're glad the loaner car was helpful. We look forward to welcoming you back in the future!

March 13, 2025

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In October my wife brought her x5 for service the inspection was due in a month, they didn’t updated or informed her. November she got a ticket for expired inspection. When I brought her car in I inq More

by SANDRIKOS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals

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Mar 14, 2025

Rallye BMW responded

Thank you for sharing your experience with us. We're sorry to hear about the oversight regarding the inspection and maintenance coverage at Rallye BMW. Your feedback is important, and we'll use it to improve our communication in the future. Please feel free to reach out if there's anything we can do for you now.

March 11, 2025

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Service is too tier at Raylle BMW they handled all my issues it was a warranty claim I didn’t have to come outta pocket and my car was ready the same day More

by speedwipeinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Rallye BMW responded

We're delighted to hear that your warranty claim was handled smoothly and efficiently at Rallye BMW! It's great to know our team provided top-tier service and had your car ready the same day. Thanks for sharing this positive experience with us!

March 10, 2025

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Employee Rating

Rallye provides great service. The turn around time and delivery was really quick and easy. More

by MSMITH9143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines

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Mar 10, 2025

Rallye BMW responded

We couldn't ask for a better review of Rallye BMW. Thanks so much!

March 07, 2025

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Technicians are buttoned up and fastidious great service timely and efficient, friendly too, look forward to next service. More

by danweiss48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Brandon Tibbals, Anthony Persaud, Kevin Juman, Jason Quillupangui, Richard Johnson, Layla Narvaez

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Mar 07, 2025

Rallye BMW responded

We're delighted to hear that our technicians provided you with efficient and friendly service at Rallye BMW. We look forward to welcoming you back for your next visit!

March 07, 2025

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Employee Rating

Nice service my English not so good sorry But anyway people nice only we was waiting for longer More

by tshim9999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Jason Quillupangui, Layla Narvaez

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Mar 07, 2025

Rallye BMW responded

Thank you so much for leaving Rallye BMW a five-star review! We greatly appreciate your business and support.

February 26, 2025

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Good service attitude and get the job done according to customers requirements. Will make appointment with him for next service time. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Brandon Tibbals, Anthony Persaud, Kevin Juman

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Feb 27, 2025

Rallye BMW responded

Ken, we're delighted to hear that you had a positive experience with our team at Rallye BMW. We look forward to seeing you for your next service appointment!

February 22, 2025

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Employee Rating

The staff working at Rallye BMW Service Are pleasant Courteous Professional And Nice The Service Manager is the best More

by JRSUNSETSTRIP21
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Danielle Dewling , Dennis

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Feb 24, 2025

Rallye BMW responded

Thank you for the wonderful feedback! We're delighted to hear that our Rallye BMW Service team and manager provided such a positive experience. We appreciate your support and look forward to serving you again!

February 22, 2025

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Employee Rating

Feel like going straight to a sharks mouth. The magnificent building doesn’t match with the poor service. More

by wagabun2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bret Hines

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Feb 26, 2025

Rallye BMW responded

I'm sorry to hear about your experience with our service. We strive for excellence and it's disappointing to know we didn't meet expectations this time. Please reach out so we can address any concerns you have directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

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