Chuck Maly
Chuck Maly at McCluskey Chevrolet

Chuck Maly

General Sales Manager

McCluskey Chevrolet

9673 Kings Auto Mall Road
Cincinnati, OH 45249

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3.0
18 Reviews
3.0

18 Reviews

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18 Reviews of Chuck Maly

March 18, 2026

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Outstanding service and customer care! Both the sales and service staff are amazing. They are engaging and knowledgeable! More

by sorrell5214
Service Price Transparency
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Recommend Dealer
Yes

March 06, 2026

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Mike S. was amazing as always, make number 6 now I believe Awesome Experience all around. More

by jimlivermore75
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Mar 10, 2026

McCluskey Chevrolet responded

Thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2026

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HORRIBLE CUSTOMER SERVICE. I WILL NEVER BUY FROM HERE AGAIN!!!! 4-5 years this problem has yet to be resolved. In 2021 I bought a 2022 Chevrolet Silverado 1500 LTD. Part of my More

by matt.howard439
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 26, 2026

McCluskey Chevrolet responded

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Mar 03, 2026

matt.howard439 responded

It is now 3/3/2026 and still have not had anyone reach out to me. Am I to wait another 4 years for this "reach out"? If you ever decide to actually attempt to take care of this issue you can "reach out" on either a Friday, Saturday, or Sunday with a date I can bring my truck in to get the spray in bed liner. Thanks.

February 10, 2026

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As far as service techs we’ve dealt with the EV ones are terrible. The people checking you in are terrible. With the exception of but unfortunately I forget her name. She is a short girl with short blonde h More

by Jayhash26
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Recommend Dealer
No
Feb 13, 2026

McCluskey Chevrolet responded

We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to make this up to you. Please contact our manager at (513) 741-1111 so we can make your experience a positive one.

February 10, 2026

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Called multiple times for an estimate and no one called me back on it for almost two weeks! More

by Jeff3050
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Recommend Dealer
No

January 23, 2026

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Everything about the process was top notch every employee super friendly and helpful they all stayed over till9pm to finish my sale because of my job More

by rwworkman73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 25, 2026

McCluskey Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

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Convenient drive-in service center with multiple service, advisors, courteous, prompt very good service. Easy in and easy out More

by wfridge
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2026

McCluskey Chevrolet responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2024

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Before you choose to buy from this dealership, please read my review. 11/24 I purchased a used GM certified vehicle with 13,000 miles on it. I was thrilled, I found the exact car that I had been searchin More

by melinda.donaldson
Recommend Dealer
No
Mar 08, 2024

McCluskey Chevrolet responded

We have been in communication with you as to the status of your vehicle. Your vehicle was not a "certified" pre-owned vehicle. We cannot "certify" a Cadillac, only a Chevrolet since we are a Chevrolet dealership. We have also offered you all of your warranty monies back (cancel them/they will be pro-rated) + we have offered you full purchase price back on trading in this vehicle. We will continue to keep you updated throughout the process of resolving your issues/concerns.

Mar 08, 2024

melinda.donaldson responded

It was advertised as a certified pre-owned GM vehicle. I am not interested in trading in this vehicle because you have nothing in your inventory that meets what I am looking for. Biff did a search and nothing he sent me is something I would purchase. I searched for months for a low mileage ATS coupe, AWD with the 3.6 engine, they are very hard to come by. I traded in a car that I loved with 66,000 miles on it because I found the exact car I had been searching for. I am not interested in a vehicle with more miles than what my previous car had. I was offered a buy back, but I was NOT offered the full purchase price, I was offered $989 less than I paid for the car, and was told I would NOT be refunded for the taxes, fees, or the cost of the pulse product or paint protection, exactly as I described in my review. I have had no communication with your dealership since I was told that you could not fix my car and offered to buy it back. I responded on 2/28 stating that your buy back offer was not acceptable to me via email and did not get a response. I waited a few days and sent an email to your General Manager on 3/1 and received no response. I called and left a voice mail for your General Manager on 3/4, no response. I was contacted yesterday, either because of my negative reviews or because I told your rental department that I would swap out my rental for them if someone would call me with a status on my car. I was told that you had sent my car to Cadillac, without my knowledge, and they couldn't fix it either. Bottom line is that your dealership was FULLY aware of the issues with this car before I purchased it, tried and could not fix the issue before I bought it, and sold it to me without disclosing that it had issues.

December 10, 2023

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long story short bought a used car with them was told it was covered under warranty right away even though it had aftermarket parts installed anyways the car felt a little funky at the beginning but they re More

by Abrahamcaraza5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 12, 2023

McCluskey Chevrolet responded

The issue being referenced by this party occurred approximately 2 years ago. This Subaru had been tuned and we re-built the engine. It came back for an oil leak that didn't have anything to do with the repair we performed. The consumer declined the repair and then the car caught fire sometime thereafter. The insurance adjuster came out and saw this evidence and declined the repair previously quoted and the consumer's vehicle insurance carrier also declined the claim. We did not lie about our recommendations, you just decided to decline the repairs.

Dec 13, 2023

Abrahamcaraza5 responded

I love how you guys will try to lie to cover up another lie Hahaha i never decline to get any repairs done even the subaru master tech confirmed that it was something you guys cause the adjuster never went to you guys because the car was never in your possession after the fire so theres another lie the claim never got denied because they did all the repairs so theres another lie 😉 So telling me i need a new clutch at 17k miles when ive been driving manual since i was 15 is not a lie ? To the point where your management paid me some money because i was being lied too 🙃 lying on the invoice about replacing the turbo on the vehicle is not a lie ? Specially because i knew the original owner of the car he and the shop that did the work on the car comfirmed it was still the aftermarket turbo Was told i was getting a whole new bottom end and all ypu guys did was open it up and replaced the bearing that was bad im assuming thats not a lie either right ? Wait wait what about the part where the heads and turbo was contaminated so had to be replace but never did get replaced thats not a lie either right 🤣 honestly at this point who ever responded to my review should've just kept your mouth shut and kept on moving with the bad review instead of coming in here and lie to tried and cover a shitty experience and a shitty warranty work and by all means i still have all the records if you really want to go at it 😀

November 03, 2023

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This dealer is marking vehicles up by almost 100%. Trucks that should be 60k listed for over 100k. It’s disgusting. Go to literally any other Chevy dealer. They sell used cars for far more than new. U More

by benm
Sales Price Transparency
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Recommend Dealer
No
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