Chris Czaplenski
Chris Czaplenski at BMW of Westlake
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Chris Czaplenski

Parts Manager

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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5.0
18 Reviews

Dealership Experience

13 yrs, 3 mos

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

5.0

18 Reviews

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18 Reviews of Chris Czaplenski

October 16, 2024

Dealership Rating
Employee Rating

Very professional, and courteous staff. Drew Shaw was a very pleasant individual to do business with More

by SMITHPF120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2024

BMW of Westlake responded

Tthank you so much for the positive review!

September 28, 2024

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Professional. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. More

by epkuivinen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 24, 2024

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Everyone I come into contact with either salesman or mechanic or even the passerby’s are all friendly and helpful. This is my go to desler More

by RUMBARGERP
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Thank you; we appreciate your feedback!

September 21, 2024

Dealership Rating
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Service and parts have always been great to me, especially corey and matthew. Fifteen words, now seventeen More

by SCOTT.LEWIS189
Recommend Dealer
Yes
Sep 29, 2024

BMW of Westlake responded

Hello Scott., thank you; we appreciate your feedback!

August 27, 2024

Dealership Rating
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Most excellent. Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w More

by JJK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 07, 2024

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Employee Rating

I bought a new BMW iX 50 I was having problem with the charging cable. I bought the car from a different dealership in Connecticut, but the Bmw Of Westlake was very helpful. Sorted out my problem and orde More

by shah
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Shaw , Ion was in genius department he was the most helpful

May 07, 2024

BMW of Westlake responded

Thanks for the great review!

January 03, 2024

Dealership Rating
Employee Rating

I always feel confident that I have been given honest recommendations and have received the best service for my vehicle that is possible. More

by borysepakush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2024

BMW of Westlake responded

Thanks for the positive review!

June 08, 2022

Dealership Rating
Employee Rating

Great cars, great people, great service, and always a great experience. I've done business at Ganley BMW for over 20 years, no disappointments- More

by bestrex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron LaPorte, Jared Jeschelnig , Steve David, Fred Palmer

Jun 08, 2022

BMW of Westlake responded

We appreciate your loyalty and this great revieW!

May 27, 2022

Dealership Rating
Employee Rating

Knowledgeable, personable, professional👍 Always a great state of the art place to experience, they keep my BMWs at 100%- More

by bestrex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cameron LaPorte, Jared Jeschelnig , Steve David, Fred Palmer, Carl Whelpley

May 27, 2022

BMW of Westlake responded

Thanks for the awesome feedback!

January 23, 2022

Dealership Rating
Employee Rating

I had a great experience in BMW of Westlake. I traded in my car and got a new one all process went smoothly and fast. Kelly Cavanagh was very helpful. I inquired couple of months ago for a car I was interes More

by adiba_w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2022

BMW of Westlake responded

Thanks for the awesome review about Kelly and BMW of Westlake! Enjoy your new BMW!

1

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