Dealership Experience
16 yrs, 6 mos
Industry Experience
16 yrs, 6 mos
Languages Spoken
English
97 Reviews
Write a Review97 Reviews of Charles German
February 22, 2024
Great service and very nice staff. Coffee and snacks were offered to. I will continue to bring my car to daniels Coffee and snacks were offered to. I will continue to bring my car to daniels More
Other Employees Tagged: Webster Lingle, Ethan Harbison, Todd Simpson, Lisa Manento, Luis Rodriguez
March 02, 2023
Great service and always quick. Ethan is very professional and takes care of your conerns, never upselling you with unnecessary services. I was initially assisted by Charles and was Ethan is very professional and takes care of your conerns, never upselling you with unnecessary services. I was initially assisted by Charles and was also very professional. More
Other Employees Tagged: Ethan Harbison
February 28, 2023
Daniels BMW advised me in a report on my car that I needed new break pads immediately, for $600+. I told them to check if it was covered under my warranty. Well they discovered it IS covered, however needed new break pads immediately, for $600+. I told them to check if it was covered under my warranty. Well they discovered it IS covered, however BMW is not willing to pay for it until the break pads wear down further. It's their POLICY!!! So they advise you that your car 'needs immediate attention' (their words), but when they realize they need to pay for it, it is no longer an urgent issue! What's wrong with that picture??? More
February 03, 2023
We just had both of our Mini Coopers serviced @ Mini of Allentown Pa and we were pleased with the service from start to finish. Robin kept us constantly informed and our service technician sent a video ex Allentown Pa and we were pleased with the service from start to finish. Robin kept us constantly informed and our service technician sent a video explaining why he recommended additional services. This dealership is fantastic….. we bought both cars from them as well. Ps….. they are a dog friendly place. More
Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer
January 14, 2023
My X5 had to be driven around for an extra 40 minutes because of an error made by the mechanic. Which made an hour and a half visit into over 3 hours long. Used my gas for the extra 40 min ride and ne because of an error made by the mechanic. Which made an hour and a half visit into over 3 hours long. Used my gas for the extra 40 min ride and never offered a discount to my bill or replace the gas that was used for the error. More
January 07, 2023
Robin explained everything and they fixed my mini ! Super car was returned clean and washed Just wish it wasn’t so expensive ! Super car was returned clean and washed Just wish it wasn’t so expensive ! More
Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer, Robin C
November 28, 2022
Charlie from Daniel’s BMW was great when my x3 needed servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two wee servicing. He kept me updated on the progress of the work. The only complaint I have length of time that it took to get an appointment; over two weeks out! And I was even asking for a loaner or any transportation! More

