Charles German
Charles German at BMW of Allentown

Charles German | Page 6

Service Advisor

BMW of Allentown

4600 Crackersport Rd
Allentown, PA 18104

Contact Me
4.7
97 Reviews

Dealership Experience

16 yrs, 6 mos

Industry Experience

16 yrs, 6 mos

Languages Spoken

English English

4.7

97 Reviews

Write a Review

97 Reviews of Charles German

November 11, 2022

Dealership Rating
Employee Rating

Reps were courteous and attentive. Little bit longer wait to talk to service rep as well as for the courtesy driver to take me to my place of employment. Service report well detailed a More

by yainerus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2022

BMW of Allentown responded

We appreciate your patience and understanding during your most recent service visit! We hope that you come back to see us again so we can provide five-star care next time! Thank you! - Daniels BMW

October 31, 2022

Dealership Rating
Employee Rating

They were on top of everything! Kept me up to date all the time. Knowledgeable and very friendly! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer, Brandon was outstanding!

Nov 02, 2022

BMW of Allentown responded

Thank you for the great review, Nancy! We're happy to hear our Daniels BMW team provided you with an excellent experience and we hope we can be of service to you again in the future. Take care!

October 27, 2022

Dealership Rating
Employee Rating

Walked in: Immediate care was needed for a long road trip; Charles was understanding and the entire team was cordial. Made me feel like it was a scheduled visit. More

by Kali Mingo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2022

BMW of Allentown responded

Thank you for visiting Daniels BMW, Kali! We're so glad Charles was able to assist you and we hope your trip went smoothly!

October 26, 2022

Dealership Rating
Employee Rating

Punctual reliable courteous. Always willing to go the extra mile. Consistently good at what they do. More

by Sweengolf32
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison

Oct 27, 2022

BMW of Allentown responded

Thank you for sharing your review! We look forward to seeing you next time at Daniels BMW!

October 15, 2022

Dealership Rating
Employee Rating

Vehicle was serviced in a very transparent and professional manner and I was impressed with the technology deployed by the service technician to point out to me the findings of his inspection More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson , Austin Schlemmer

Oct 17, 2022

BMW of Allentown responded

Hi Nick, thank you for sharing your 5-stars! We're so happy that we provided you with an excellent service visit! We look forward to seeing you next time at Daniels BMW!

October 07, 2022

Dealership Rating
Employee Rating

Always the best service and great people. Always bring my car here for service. Thanks! More

by Louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 07, 2022

BMW of Allentown responded

Thanks for the five stars, Louie! We hope to see you back for all of your future automotive needs! -Daniels BMW

August 31, 2022

Dealership Rating
Employee Rating

Perfect experience! Todd was terrific communicating with me the entire time. I was out of the country and came back to my vehicle being fixed and properly dealt with. I More

by jorge figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer

Aug 31, 2022

BMW of Allentown responded

Thanks for the five stars, Jorge! We're honored to hear that Todd could assist you during your visit with us. We hope to see you back! -Daniels BMW

August 16, 2022

Dealership Rating
Employee Rating

Awesome experience,great place to do business especially working with Justin my sales representative.I do recommend Daniels BMW as the place to purchase or lease a vehicle. More

by Woodhollow2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2022

BMW of Allentown responded

Thank you for the wonderful review! We're happy to hear you enjoyed working with Justin and appreciate you recommending the Daniels BMW team to other car shoppers. Take care and please don't hesitate to reach out if we can be of service again in the future!

June 30, 2022

Dealership Rating
Employee Rating

Lisa was great took care of me I’m so pleased ty and mechanics were awesome as well ty daniels More

by Johntorres412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer

Jun 30, 2022

BMW of Allentown responded

Thanks for the five stars, John! We're happy to hear that your experience with the crew at Daniels BMW was such a positive one and we hope to see you back for all of your future auto needs!

May 27, 2022

Dealership Rating
Employee Rating

Great service experience! Highly recommend Daniel’s BMW ! The most Honest, reasonable and reliable dealership in the Lehigh Valley!! I will bring my car back for service aga More

by Akwuvp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Harbison, Todd Simpson, Lisa Manento , Ryan Mertz, Austin Schlemmer, Lisa and Brandon were terrific!!

May 31, 2022

BMW of Allentown responded

Thank you for taking the time to leave us your fantastic review! It means the world to us that you had a great service experience and we look forward to providing more five-star experiences in the future! - Daniels BMW

May 31, 2022

Akwuvp responded

It was a pleasure having our vehicle serviced with you. Great experience while we were traveling and had a tire issue. Thank you again for your prompt response to fixing our vehicle

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