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Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.9
61 Reviews
4.9

61 Reviews

Write a Review

61 Reviews of Charles Carter

March 13, 2026

Dealership Rating
Employee Rating

Outstanding work and service, from Nora- person who made my appointment - to Charles Carter the service rep who explained what was needed. More

by LPITT619
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Mar 13, 2026

Spitzer Toyota Monroeville responded

Thank you for highlighting how smoothly scheduling and service went for your Toyota Camry. Charles is pleased that his clear explanations helped you feel confident about the work needed. We appreciate your trust and welcome the opportunity to assist with any future maintenance.

March 13, 2026

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Employee Rating

Great Service. Timely. Service Techs make great suggestions. Would Recommend Spitzer service to others family/friends. More

by DALTON156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike, Stacey Davis

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Mar 13, 2026

Spitzer Toyota Monroeville responded

It’s wonderful to know our team provided quick service and helpful advice for your Tacoma. We appreciate you recommending us to family and friends. Thank you for the five-star rating and for trusting us with your vehicle.

March 10, 2026

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Employee Rating

Great experience. I was there for 2 hours and they clearly communicated what needed to be done. More

by dbrush99
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Mar 10, 2026

Spitzer Toyota Monroeville responded

What a pleasure to read your feedback. We’re glad our team, including Charles, explained the work clearly and kept your visit running smoothly. Thank you for trusting us with your Toyota Tacoma.

March 07, 2026

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Employee Rating

Will lookup information not at the ready and make good recomendations Staff are pleasant and cooperative More

by ydebi1
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Mar 07, 2026

Spitzer Toyota Monroeville responded

Thank you for highlighting our willingness to find the details needed and provide helpful recommendations. We’re glad our pleasant, cooperative approach made your service visit smooth for your Toyota Corolla. Charles and the team appreciate your five-star feedback.

March 05, 2026

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Employee Rating

Exceptional service and great customer service Charles also noticed that I needed a state inspection and asked if I would like that completed as well. Was so thankful for his help More

by callie.k
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Mar 05, 2026

Spitzer Toyota Monroeville responded

We’re thrilled Charles spotted your inspection need and arranged the state inspection for your Toyota Venza. It’s rewarding to know you found the service so helpful. Thank you for trusting us with your vehicle.

March 03, 2026

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Employee Rating

Very professional organization. They continue to keep me abreast of my truck's service and needs. Best service station I have been to. Charles Carter makes it even better. More

by donaldcov
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Mar 03, 2026

Spitzer Toyota Monroeville responded

Thank you for sharing your experience with us. We’re glad our team kept you informed during your Toyota Tacoma service and that Charles made it even better. We look forward to serving you again.

March 03, 2026

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Was my first service appointment on new car, all good. Friendly, courteous, easy to schedule service. More

by HORVATS
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Mar 03, 2026

Spitzer Toyota Monroeville responded

Thank you for choosing us for your Toyota RAV4’s first service. Charles and our team are happy to hear scheduling was straightforward and you experienced friendly, courteous care. We look forward to assisting with your future service needs.

February 27, 2026

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Employee Rating

The service department is excellent! They are respectful, dependable and do good work! They always take care of my car. More

by CELCOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deana Hicks, Pat Reardon, James Thomas, Elvis "David" Bole, Julieann Walters

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Feb 27, 2026

Spitzer Toyota Monroeville responded

It’s great to know our service department’s respectful, dependable approach has earned your confidence in caring for your Toyota Highlander. Thank you for sharing your experience and for allowing us to maintain your vehicle.

February 22, 2026

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Employee Rating

Everyone is always professional and polite, even if they have to tell you something bad More

by JMAYHOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Reardon, James Thomas, Elvis "David" Bole, Lacie Suprano

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Feb 22, 2026

Spitzer Toyota Monroeville responded

It’s great to hear our team stays courteous and transparent, even when delivering tough news. Thank you for trusting us with your Toyota Corolla.

February 20, 2026

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Employee Rating

I love Spitzer Toyota! I'm always treated with kindness and respect! Spitzer Toyota makes me feel like family. More

by bunny75
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

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Feb 22, 2026

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

Feb 20, 2026

bunny75 responded

I love Spitzer Toyota! I'm always treated with kindness and respect! Spitzer Toyota makes me feel like family.

Feb 20, 2026

bunny75 responded

I want to thank Charles for all the assistance and support during my recent visit and all my previous visits. My service appointments are more like visits, thanks to the wonderful service staff.

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