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Chad Schmitz

Overview Reviews (166) Inventory (414)

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Chad Schmitz

Service Advisor

Zeigler Hyundai of Racine

13313 Washington Ave
Mount Pleasant, WI 53177

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4.7

166 Reviews

Overview Reviews (166) Inventory (414)

4.7

166 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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166 Reviews of Chad Schmitz

February 06, 2026

Dealership Rating

Employee Rating

Long-term customer this is our third Hyundai from Hyundai of Racine and a wonderful staff that always takes care of us. This is our third vehicle in for service just maintenance. That's all never had an issu of Racine and a wonderful staff that always takes care of us. This is our third vehicle in for service just maintenance. That's all never had an issue or problem with anyone of the three vehicles that we purchased from Hyundai of Racine Five stars all around this is a world class organization. In fact I drove 80 miles for an oil change, that's how much we value Ziegler and the service they provide. More

by Barry

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chad Schmitz

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Feb 07, 2026 -

Zeigler Hyundai of Racine responded

We appreciate your continued trust in Zeigler Hyundai of Racine. It's great to hear that our team consistently meets your expectations. Thank you for sharing your experience with us.

February 04, 2026

Dealership Rating

Employee Rating

Very attentive and informative about the work they do for my car. Kudos to Zeigler! my car. Kudos to Zeigler! More

by Wiscban

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 06, 2026 -

Zeigler Hyundai of Racine responded

We appreciate your recognition of our team's attentiveness here at Zeigler Hyundai of Racine. It's important to us that you feel informed about your car's care. Thank you for sharing.

February 01, 2026

Dealership Rating

Employee Rating

Lied about service performed They lied about the service performed. They did not rotate my tires performed. They did not rotate my tires More

by BUFFYTVS39

Verified Customer

Recommend Dealer

Other Employees Tagged: Chad Schmitz

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Feb 02, 2026 -

Zeigler Hyundai of Racine responded

Hello, Your experience with our Service Department is important to us. I would like the chance to speak with you regarding a tire rotation. Please email me with your preferred contact information at a time that is best for you. Thank you, Marcin Dabrowsky General Manager marcindabrowsky@zeigler.com

January 23, 2026

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Employee Rating

I was treated well, and Chad was very helpful . He explained what needed to be done. I was pleased with the service my car received. He explained what needed to be done. I was pleased with the service my car received. More

by HENNESKA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2026 -

Zeigler Hyundai of Racine responded

Thank you for sharing your experience with Zeigler Hyundai of Racine. We're glad our team provided helpful service and clear explanations. We appreciate your feedback.

January 23, 2026

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Employee Rating

Service was courteous and prompt, communication was strong as well. I strongly recommend Ziegler Hyundai for both sales and service. strong as well. I strongly recommend Ziegler Hyundai for both sales and service. More

by Brent R.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 24, 2026 -

Zeigler Hyundai of Racine responded

We appreciate your recommendation of Zeigler Hyundai of Racine. Our team strives to provide courteous and prompt service. Thank you for sharing your experience.

January 17, 2026

Dealership Rating

Employee Rating

Whole process was smooth from beginning to end. Easy to schedule, waiting area was comfortable, service was completed quickly. Easy to schedule, waiting area was comfortable, service was completed quickly. More

by mjbraun85

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Luke Nielsen, Ron Stewart, Ed Rodriguez

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Jan 18, 2026 -

Zeigler Hyundai of Racine responded

Thank you for sharing your experience. We're glad the service process was smooth and efficient. We appreciate your feedback at Zeigler Hyundai of Racine.

January 17, 2026

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Employee Rating

Worst experience waste my time Wasted my time worst experience hide instead of fixing the issue experience hide instead of fixing the issue More

by FONZOFLORES91

Verified Customer

Recommend Dealer

Other Employees Tagged: Chad Schmitz

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Jan 21, 2026 -

Zeigler Hyundai of Racine responded

Hello, I would like to learn more about your recent experience with our Service Department. We pride ourselves on the high-quality standards we maintain here, and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Marcin Dabrowsky General Manager marcindabrowsky@zeigler.com

January 12, 2026

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Employee Rating

It was busy and a wait, but a comfortable experience. I would like to experience a Senior and a Return-Client Discount! I would like to experience a Senior and a Return-Client Discount! More

by ROSITA1011.RC

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chad Schmitz

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Jan 13, 2026 -

Zeigler Hyundai of Racine responded

Thank you for sharing your experience with us at Zeigler Hyundai of Racine. We appreciate your feedback regarding wait times and discounts. Your suggestions will be considered as we work to improve our services.

January 05, 2026

Dealership Rating

Employee Rating

Could of looked in files for past notes double check it see if car needs work see if car needs work More

by laportejonathan365

Verified Customer

Recommend Dealer

Other Employees Tagged: Chad Schmitz

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Jan 08, 2026 -

Zeigler Hyundai of Racine responded

January 03, 2026

Dealership Rating

Employee Rating

Service Department is friendly and helpful. I find that scheduling appointments is easy through the Hyundai app. I find that scheduling appointments is easy through the Hyundai app. More

by Brewercraig13

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Chad Schmitz

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Jan 04, 2026 -

Zeigler Hyundai of Racine responded

We appreciate your feedback about our service department and the convenience of scheduling through the Hyundai app. Thank you for choosing Zeigler Hyundai of Racine.

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