Chad Schmitz
Chad Schmitz at Zeigler Hyundai of Racine

Chad Schmitz | Page 2

Service Advisor

Zeigler Hyundai of Racine

13313 Washington Ave
Mount Pleasant, WI 53177

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4.6
216 Reviews
4.6

216 Reviews

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216 Reviews of Chad Schmitz

July 23, 2026

Dealership Rating
Employee Rating

Polite, efficient service. Got done what needed done for recall. In and out as estimated More

by bhunt16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 22, 2026

Dealership Rating
Employee Rating

I have an appointment at 7:30 am. It was very busy when I arrived. He got me in on time. Took care of all my items and got me out really fast. More

by mosa.h.hammad
Recommend Dealer
Yes

Other Employees Tagged: Chad Schmitz

July 22, 2026

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Employee Rating

Chad was very good at communicating thr process from start to finish. Quality work was done to my car and I was out in good time. More

by heckelc
Recommend Dealer
Yes

Other Employees Tagged: Chad Schmitz

July 15, 2026

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Employee Rating

Took me coming back 3 separate times for them to diagnose the problem. The first 2 they didn’t believe me and charged me 400 dollars for an oil change. More

by slatterysam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 15, 2026

Zeigler Hyundai of Racine responded

Hello, Your feedback regarding your experience with our Service Department is important to us. I would appreciate the opportunity to speak with you about your recent visits regarding the diagnosis process and the cost of the services performed. Please email me with your preferred contact information. Thank you, John Kokkalis General Manager jk@zeigler.com

July 11, 2026

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Employee Rating

Very informative and very honest and respectful. They actually took there time to see what the problem was More

by Jacob
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2026

Zeigler Hyundai of Racine responded

Thank you for recognizing our team's effort to be thorough and respectful. We appreciate your feedback at Zeigler Hyundai of Racine.

July 09, 2026

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Employee Rating

what happened to the thing I just wrote I explained my tire story in detail More

by chrisgetsfitlegit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Zeigler Hyundai of Racine responded

Thank you for sharing your tire story with us. We appreciate your feedback at Zeigler Hyundai of Racine.

July 06, 2026

Dealership Rating
Employee Rating

Love their service department, comfortable waiting lounge snacks and water available. 5 stars. I would like them to remove charging for using credit card, makes you think about going elsewhere. More

by ROGERSSAMUEL45
Recommend Dealer
Yes

Other Employees Tagged: Chad Schmitz

Jul 07, 2026

Zeigler Hyundai of Racine responded

Thank you for recognizing our service department and waiting lounge at Zeigler Hyundai of Racine. We appreciate your feedback about the credit card charge. Your input is important to us.

July 06, 2026

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Employee Rating

We really like Zeigler although we thought the service supervisor was very abrupt and slightly rude. More

by Originalrooney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malakai Potts

Jul 07, 2026

Zeigler Hyundai of Racine responded

Thank you for your positive feedback about Zeigler Hyundai of Racine. We appreciate you sharing your experience with our service supervisor. If you want to discuss this further, please contact us directly.

July 02, 2026

Dealership Rating
Employee Rating

Chad OK Zeigler OK, Car still a problem, Came in because engine was hesitating and stalling. Worse in the winter. 1st visit, changed oil, said be back in 1000, then back in another 1000. 2nd visit, no oil c More

by pruby3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2026

Zeigler Hyundai of Racine responded

Hello, We appreciate your feedback. We would like to discuss your overall service experiences. Please contact me at your earliest convenience. John Kokkalis General Manager jk@zeigler.com

June 30, 2026

Dealership Rating
Employee Rating

Felt taken advantage of and received poor service. My car is 2 years old and the AC is not working on one of the hottest weeks of the year. Walked in for a routine oil change and was faced with a 400 More

by slatterysam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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