John Kokkalis

Very informative and very honest and respectful. They actually took there time to see what the problem was They actually took there time to see what the problem was More

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It was okay, but it took a lot of time to make the deal and a long time to get the paperwork together. and a long time to get the paperwork together. More

by KWS51 Verified Customer Verified Customer

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I purchased a vehicle from Zeigler Hyundai of Racine and have spent months attempting to resolve multiple concerns with little success. My experience included questions regarding the value of my trade-in have spent months attempting to resolve multiple concerns with little success. My experience included questions regarding the value of my trade-in, repeated service visits related to a wireless charging feature that I believed was included with my vehicle, charging ports that stopped functioning properly during the service process, damage to my vehicle while it was in the dealership’s care, and registration issues that ultimately resulted in me being pulled over. What has been most disappointing is the lack of communication and follow-through. I was repeatedly told my concerns were being reviewed, that management would contact me, and that potential resolutions were being discussed. Despite numerous attempts to work directly with the dealership, promised updates and follow-up communications often never occurred. After months of effort, I was left without a clear resolution and feeling that my concerns were not taken seriously. I am sharing my experience so that other consumers can make informed decisions and in hopes that the dealership improves its communication, accountability, and customer service practices. More

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Service Department did a phenomenal job servicing my vehicle. They fixed the issue and treated me very well. The service team is professional, helpful, and always tries to do the right thing for their c vehicle. They fixed the issue and treated me very well. The service team is professional, helpful, and always tries to do the right thing for their customers. I really appreciate their hard work and would recommend them. More

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Friendly and accommodating They were very understanding and accommodated every request. Miles was and outstanding salesman and accommodated every request. Miles was and outstanding salesman More

by B_oyenatc06 Verified Customer Verified Customer

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i brought my Santa Cruz in for oil change and a few other things the service mgr was very helpful and i learn something every time. i think Zeigler is one of the best in Racine also noticed a water contamina things the service mgr was very helpful and i learn something every time. i think Zeigler is one of the best in Racine also noticed a water contamination in brake fluid and did a change. only problem i have is the new cars have these paddle shifters not used to them i guess, one hand slip and new transmission. but i still love the Hyundai cars. More

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Service was done very professionally and thoroughly. The service department was very good and did all the maintenance due and inspection on recall. The service department was very good and did all the maintenance due and inspection on recall. More

by hellenwarner1798 Verified Customer Verified Customer

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Another great experience at Hyundai of Racine! Every team member came up to me asking where my dog Alex was...the unofficial mascot of Racine Hyundai. Just shows the connection they make not on Every team member came up to me asking where my dog Alex was...the unofficial mascot of Racine Hyundai. Just shows the connection they make not only with my dog, but with myself. More

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