Cesar Alcala | Page 2
Product Specialist
Lexus of North Miami
14100 Biscayne Blvd
North Miami, FL 33181
Dealership Experience
8 yrs, 2 mos
Industry Experience
20 yrs, 4 mos
52 Reviews
Write a Review52 Reviews of Cesar Alcala
December 09, 2025
I had a great experience thanks to Cesar Escalante this dealer was amaizing the coustomer service exceptional, the variety like no other i was very pleased and had a great experience..... I recomend it to dealer was amaizing the coustomer service exceptional, the variety like no other i was very pleased and had a great experience..... I recomend it to all my friendo and for sure be back... More
November 30, 2025
Lexus of North Miami is truly exceptional! From the moment I walked in, the entire team made me feel valued and taken care of. The staff is professional, knowledgeable, and goes above and beyo From the moment I walked in, the entire team made me feel valued and taken care of. The staff is professional, knowledgeable, and goes above and beyond to make the car-buying experience smooth and enjoyable. The facility is beautiful, the service is fast and reliable, and the customer care is unmatched. Highly recommend Lexus of North Miami to anyone looking for a luxury experience from start to finish! More
Other Employees Tagged: Alfred Utset, Ed Rubenfeld, Bobby Rahmani, Rosaly Bermudez, Mona Green, Danielle Contaldi
November 30, 2025
Very professional and clean the whole process was very smooth. Will return to do service smooth. Will return to do service More
Other Employees Tagged: Ed Rubenfeld, Bobby Rahmani
November 13, 2025
They are liars. They increased my bill. They promised me free service and they still charge me. The car I took out of service is still broken. They increased my bill. They promised me free service and they still charge me. The car I took out of service is still broken. More
Other Employees Tagged: Ed Rubenfeld, Bobby Rahmani, Todd Tarczynski
October 16, 2025
A very disappointing sales force, they need a lot of retraining in how to approach and listen to clients. I’ve has many issues in my recent encounter with them, too numerous to repeat here. retraining in how to approach and listen to clients. I’ve has many issues in my recent encounter with them, too numerous to repeat here. More
Other Employees Tagged: Carlos A Fernandez, Terry Bean, Demetri Melekos, Diego Camboni, Carlos Cuervo, Jade Munoz, Joaquin Castillo
October 01, 2025
Excessive wait time, incompetent staff who all had a "holier then thou" attitude and very poor customer service. I would rather be hung upside down, strung by my toes and have knives jabbed into my eyes "holier then thou" attitude and very poor customer service. I would rather be hung upside down, strung by my toes and have knives jabbed into my eyes than ever have to deal with this dealership again. More
Other Employees Tagged: Bobby Rahmani, Andrew Verneuil , Semon - just awful
August 25, 2025
My experience was great. From the moment I entered the office, I was met with a Great welcome and was directed to the right person. From the moment I entered the office, I was met with a Great welcome and was directed to the right person. More
Other Employees Tagged: Lev Bargraser, Andrew Amuah-Niamkey , Evan Adegbayi
July 31, 2025
Great customer service, they gave a really good deal and I did not have to wait too long I did not have to wait too long More
Other Employees Tagged: Amauri Rosario, Jaker Soto
July 04, 2025
Top tier service from the entire team at Lexus of North Miami -- with a special thanks to Cesar Alcala and Danielle Contaldi! Visited 7 dealerships last weekend, including other Lexus dealerships, and Lexu Miami -- with a special thanks to Cesar Alcala and Danielle Contaldi! Visited 7 dealerships last weekend, including other Lexus dealerships, and Lexus of North Miami stood out as the best by far! More
Other Employees Tagged: Danielle Contaldi , Jovenel Toneme -- Insurance Agent - 5 stars

