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Cesar Alcala
37 Reviews
Dealership Experience
7 yrs, 8 mos
Industry Experience
19 yrs, 10 mos
English37 Reviews
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37 Reviews of Cesar Alcala
October 16, 2025
A very disappointing sales force, they need a lot of retraining in how to approach and listen to clients. I’ve has many issues in my recent encounter with them, too numerous to repeat here. retraining in how to approach and listen to clients. I’ve has many issues in my recent encounter with them, too numerous to repeat here. More
by EMPERORSAM
Verified CustomerOther Employees Tagged: Carlos A Fernandez, Terry Bean, Demetri Melekos, Diego Camboni, Carlos Cuervo, Jade Munoz, Joaquin Castillo
October 01, 2025
Excessive wait time, incompetent staff who all had a "holier then thou" attitude and very poor customer service. I would rather be hung upside down, strung by my toes and have knives jabbed into my eyes "holier then thou" attitude and very poor customer service. I would rather be hung upside down, strung by my toes and have knives jabbed into my eyes than ever have to deal with this dealership again. More
by 33139VAS
Other Employees Tagged: Bobby Rahmani, Andrew Verneuil , Semon - just awful
August 25, 2025
My experience was great. From the moment I entered the office, I was met with a Great welcome and was directed to the right person. From the moment I entered the office, I was met with a Great welcome and was directed to the right person. More
by antonio
Other Employees Tagged: Lev Bargraser, Andrew Amuah-Niamkey , Evan Adegbayi
July 31, 2025
Great customer service, they gave a really good deal and I did not have to wait too long I did not have to wait too long More
by carlafb
Other Employees Tagged: Amauri Rosario, Jaker Soto
July 04, 2025
Top tier service from the entire team at Lexus of North Miami -- with a special thanks to Cesar Alcala and Danielle Contaldi! Visited 7 dealerships last weekend, including other Lexus dealerships, and Lexu Miami -- with a special thanks to Cesar Alcala and Danielle Contaldi! Visited 7 dealerships last weekend, including other Lexus dealerships, and Lexus of North Miami stood out as the best by far! More
by jhart14
Other Employees Tagged: Danielle Contaldi , Jovenel Toneme -- Insurance Agent - 5 stars
June 29, 2025
We got the deal we asked for. It’s my 4 Lexus car and I happy for that and Cesar helped us to obrein the new lease It’s my 4 Lexus car and I happy for that and Cesar helped us to obrein the new lease More
by GLORIAROS5
Other Employees Tagged: Anthony Zaverukha
June 05, 2025
The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner More
by snowgardner56
Other Employees Tagged: Reinaldo Berroa, Amauri Rosario, Andrew Verneuil, Luis Portillo
April 30, 2025
The live up and exceed the Lexus experience thank you for a great upgrading process a great upgrading process More
by avwira
Other Employees Tagged: Bobby Rahmani, Angel Rodriguez
April 25, 2025
Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias More
by jman513
Other Employees Tagged: Roman Santana, Alexander Mejias , Jonathan
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