Cesar Alcala
Cesar Alcala at Lexus of North Miami
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Cesar Alcala

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.9
24 Reviews

Dealership Experience

6 yrs, 11 mos

Industry Experience

19 yrs, 1 mo

Languages Spoken

English English

Italian Italian

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4.9

24 Reviews

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24 Reviews of Cesar Alcala

December 26, 2024

Dealership Rating
Employee Rating

Danielle and Veli were amazing, and so was the GM Sean Kamal. Cesar as well. Very pleased with the experience this time. More

by angelicahealth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Kamal, Velianet Hernandez

Dec 27, 2024

Lexus of North Miami responded

We're delighted to hear that Danielle, Veli, Sean Kamal, and Cesar made your experience at Lexus of North Miami a positive one! Thank you for sharing your feedback with us, Angelica.

December 02, 2024

Dealership Rating
Employee Rating

Wow. .. just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even hap More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosaly Bermudez , Eric. Service Advisor

Dec 03, 2024

Lexus of North Miami responded

Alma, we're delighted to hear that Eric exceeded your expectations at Lexus of North Miami! It's fantastic knowing he provided such exceptional service. We look forward to assisting you again in the future!

November 11, 2024

Dealership Rating
Employee Rating

Stellar service beyond expectations excellent customer service by longevity dealership. Best decision I’ve ever made with purchasing a new Lexus. More

by BRNDTTALBURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Lexus of North Miami responded

We're delighted to hear that your experience at Lexus of North Miami exceeded expectations! Thank you for choosing us and sharing such positive feedback. Enjoy your new Lexus!

October 19, 2024

Dealership Rating
Employee Rating

Diego is a very cool young guy. It was a pleasure doing business with him and if I buy a next car, I will be contacting him very helpful. he’s very respectful, humble patient and ve More

by peachmurray
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Lexus of North Miami responded

Peach, we're delighted to hear that Diego made your experience at Lexus of North Miami so positive. Thank you for sharing such kind words about his service and attitude! We look forward to assisting you with any future car needs.

October 16, 2024

Dealership Rating
Employee Rating

Great help and went out of their way to get it done with minimal hastle More

by ggotfried
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2024

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

Oct 17, 2024

Lexus of North Miami responded

We're delighted we could deliver an excellent experience! - Lexus of North Miami Team

October 15, 2024

Dealership Rating
Employee Rating

The adviser won’t consider to check the car or give time to diagnose the problem. I been with the dealer over 14 years and I have 3 car. He doesn’t try to see who is the client or give some attention the More

by oceanfrontblue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bobby Rahmani, Syed Bukhari

Oct 16, 2024

Lexus of North Miami responded

Thank you for sharing your experience with us. It's disappointing to hear that our service didn't meet the standards you've come to expect over the years, especially as a loyal customer. We value your long-term relationship and would like to address this issue directly. Please reach out at your convenience so we can make things right for you. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 11, 2024

Dealership Rating
Employee Rating

Fantastic friendly service. completely satisfied.would recommend to friends and family. definitely would return as a customer. More

by wehamilton61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Bukhari, Abe Omar

Oct 15, 2024

Lexus of North Miami responded

We're delighted to hear you had a fantastic experience with us at Lexus of North Miami! Thank you for recommending our service, and we look forward to welcoming you back in the future.

October 09, 2024

Dealership Rating
Employee Rating

We were and had a good experience. It was longer that we expected but we finished satisfactory More

by ALICIASILBER
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Lexus of North Miami responded

Alicia, thank you for taking the time to write Lexus of North Miami a review!

October 01, 2024

Dealership Rating
Employee Rating

Really good jog in helping me finding a new car with a great deal. Thanks. More

by cesargiordy_349
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 01, 2024

Lexus of North Miami responded

Thank you for this 5-star review of Lexus of North Miami! Have a lovely day!

October 01, 2024

Dealership Rating
Employee Rating

Had a great experience with Cesar, Rosie and Matthew truly recommend this dealer. They were all very helpful!! More

by vanessam21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Silva, Rosaly Bermudez

Oct 01, 2024

Lexus of North Miami responded

Thank you for the recommendation! We're delighted to hear Cesar, Rosie, and Matthew provided such helpful service at Lexus of North Miami. Enjoy your new ride!

1

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