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Cathy Spurgeon
Cathy Spurgeon at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Cathy Spurgeon | Page 13

Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
159 Reviews
5.0

159 Reviews

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159 Reviews of Cathy Spurgeon

January 08, 2024

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Employee Rating

Cannot say enough great things about the team. Randy was our salesman and kept us informed on all the next things. Great communication and the process was easy! Great financing and warranty opt More

by rachel pickett
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Williams, Asa Johnson Jr

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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle, Rachel! It was a pleasure to read about your first buying experience working with Randy. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 06, 2024

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They were very courteous, efficient and were very helpful during our buying experience. Will do business again with them in the future for sure!!! More

by joshua26.francois
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Joshua, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2023

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Employee Rating

Not pushy and very friendly. Explained everything we needed answered. Need to be involved more with the people that detail vehicles More

by gdnieto78
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 23, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2023

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Employee Rating

Service was great and the customer service was exceptional! I dropped my vahicle off early and it was out 4 hours after my scheduled appointment even with them haveing to replace a defective part More

by tracitucker5976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Rusty Ford, Randy Williams, Mike Wheat, Asa Johnson Jr , Shawn Houoe

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Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 09, 2023

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The service advisor went above and beyond to take care of the issues with my truck. Communicated with me through out the time they worked on it. Very nice and helpful. Very satisfied with how I was taken car More

by michellebillingslea1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jezierski

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Dec 11, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Michelle, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our team went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Nick Huff Service Director 940-627-7664 nhuff@jameswood.com

December 03, 2023

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My experience was great from start to finish. I will definitely be back and looking forward to it. More

by stanfordryan76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Bob Miller, Rocco Rotundo, Coalby Graham, Randy Williams, Mike Wheat

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Dec 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ryan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 17, 2023

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The service was quick and easy. The employees are always knowledgable and don't hesitate to get me in and out asap. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 20, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jack, I appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 05, 2023

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Cathy has great customer service, she helped us find a needle in a haystack. We found the best first car for our daughter. It was exactly what she was looking for and for a great price!! More

by smsmith1214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Print
Sep 07, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to write this review. I am pleased to hear that Cathy was able to provide an efficient and overall positive experience. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

September 05, 2023

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Employee Rating

Cathy was wonderful to work with. She was personable and made us feel reassured about our car deal. Also, Sheila in finance was great. More

by alchandl
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheila

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Sep 07, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

September 05, 2023

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Employee Rating

Our sales rep was great. She made the purchase of our new car seamless and was a real professional. More

by sjohnston2914
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Sep 07, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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