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Cathy Spurgeon
Cathy Spurgeon at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Cathy Spurgeon | Page 14

Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
156 Reviews
5.0

156 Reviews

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156 Reviews of Cathy Spurgeon

August 26, 2023

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Employee Rating

Great experience, great customer service. Couldn’t be happpier with my purchase and the experience More

by brettwagoner3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat, Asa Johnson Jr

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Aug 29, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 22, 2023

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Employee Rating

All involved was extremely helpful and friendly. It made the buying process as uncomplicated and swift as it could be. More

by woodworthsheila
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Ward, Jeffrey Bockemehl , Karen Garrett

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Aug 24, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you and congratulations on your purchase! I am so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 20, 2023

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Employee Rating

Shawn hoe takes care of me every time James Wood takes good care of my truck More

by RONCAT04
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn hoe

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Aug 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to Shawn. Please let me know if I can do anything further to help. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

August 12, 2023

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Cathy has always taken great care of my vehicle needs and this time was no different. She listened to what I was looking for, made spot in recommendations, and delivered exactly what I was looking for. My ne More

by mschroeder104
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beau Bell

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Aug 15, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 03, 2023

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Best car buying experience ever. Kathy and Sheila took great care of me and I love my new truck. More

by mike.s2
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
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Aug 04, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 02, 2023

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This was my first time purchasing a car on my own, and Cathy was extremely knowledgeable and helpful to me every step of the way. I appreciate her kindness and willingness to support my purchase and help More

by lchancellor16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 04, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 01, 2023

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Employee Rating

Awesome Sales Cathy Spurgeon Awesome Mr Johnson Sales Manager Both of these people @ James Wood Dealership were Excellent More

by dabvoyles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mr Johnson Sales Manager

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Aug 03, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! I work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

August 01, 2023

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Employee Rating

Quick friendly honest service! Cathy is the best service advisor I’ve worked with buying automobiles! Repeat customers for life! More

by MEMPHISALF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 03, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the awesome feedback! You're right, Cathy is an excellent service adviser and I appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 29, 2023

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Employee Rating

Attention to customer service was better than other dealerships we visited. Focused on helping us find what we were looking for. More

by bhunter6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 01, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

July 02, 2023

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Employee Rating

Cathy is amazing and I’ve never had someone work as hard as she does for her customers. Thank you for such a great experience and the new ride. More

by mikey9711
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxster was very helpful and very polite.

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Jul 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and I appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that I can do for you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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