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Cathy Spurgeon
Cathy Spurgeon at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Cathy Spurgeon | Page 12

Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of Cathy Spurgeon

January 28, 2024

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Employee Rating

So far the best car buying experience we've had. Price and the staff were great. More

by CBennett
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Recommend Dealer
Yes
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Jan 30, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 21, 2024

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I enjoyed my visit and was happy with my vehicle. The service was very good. More

by cteyer99
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Recommend Dealer
Yes
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Jan 23, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 13, 2024

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Shawn always helps us with our vehicle maintenance. He is always honest, kind, and willing to help with any situation. Will continue to use Shawn and James Wood to service my vehicles. More

by SARAHGRASS44
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hooe

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Jan 16, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Shawn was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 08, 2024

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Cannot say enough great things about the team. Randy was our salesman and kept us informed on all the next things. Great communication and the process was easy! Great financing and warranty opt More

by rachel pickett
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Williams, Asa Johnson Jr

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Jan 10, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Congratulations on your new vehicle, Rachel! It was a pleasure to read about your first buying experience working with Randy. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

January 06, 2024

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They were very courteous, efficient and were very helpful during our buying experience. Will do business again with them in the future for sure!!! More

by joshua26.francois
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Recommend Dealer
Yes
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Jan 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Joshua, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2023

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Not pushy and very friendly. Explained everything we needed answered. Need to be involved more with the people that detail vehicles More

by gdnieto78
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Recommend Dealer
Yes
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Dec 23, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2023

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Service was great and the customer service was exceptional! I dropped my vahicle off early and it was out 4 hours after my scheduled appointment even with them haveing to replace a defective part More

by tracitucker5976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandt Wicker, Rusty Ford, Randy Williams, Mike Wheat, Asa Johnson Jr , Shawn Houoe

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Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 09, 2023

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The service advisor went above and beyond to take care of the issues with my truck. Communicated with me through out the time they worked on it. Very nice and helpful. Very satisfied with how I was taken car More

by michellebillingslea1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Jezierski

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Dec 11, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Michelle, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our team went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Nick Huff Service Director 940-627-7664 nhuff@jameswood.com

December 03, 2023

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My experience was great from start to finish. I will definitely be back and looking forward to it. More

by stanfordryan76
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Bob Miller, Rocco Rotundo, Coalby Graham, Randy Williams, Mike Wheat

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Dec 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ryan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Brandt Wicker General Sales Manager 940-627-7664 bwicker@jameswood.com

November 17, 2023

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The service was quick and easy. The employees are always knowledgable and don't hesitate to get me in and out asap. More

by Jack
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Workmanship
Service Time
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Recommend Dealer
Yes
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Nov 20, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Jack, I appreciate your kind words about our service team. Thank you for choosing James Wood Chevrolet Buick GMC Decatur for your vehicle needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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