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Cathy Spurgeon

Overview Reviews (162) Inventory (1017)

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Cathy Spurgeon

Cathy Spurgeon | Page 16

Pre-owned Sales

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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5.0

162 Reviews

Overview Reviews (162) Inventory (1017)

5.0

162 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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162 Reviews of Cathy Spurgeon

June 07, 2023

Dealership Rating

Employee Rating

Great Staff would recommend to all my friends and family. Five Star dealership, always the Wood Way Five Star dealership, always the Wood Way More

by AJOHNSON35

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tim Brown, Todd Baugh, Coalby Graham, Steve Frazier, Randy Williams, Mike Wheat , Ricky Delgado

Jun 09, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

What an enjoyable review to read. It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or message us should you have any questions. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 07, 2023

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Employee Rating

Everyone was w very nice and our trade went better then any other we have done any other we have done More

by ccox10

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 09, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for this fantastic review. We appreciate you taking the time to share your experience and for allowing us to show you how we handle guests at our dealership. If you should have any questions please don’t hesitate to reach out. Otherwise we wish you miles of happy driving. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 02, 2023

Dealership Rating

Employee Rating

BETTER THAN EXCELLENT NO OTHER DEALERSHIP CAN COMPARE TO JAMES WOOD PERFECTION & DEVOTION. Your NOT just a customer or money in their pocket, your Family and Important. Your Happiness, Safety & Needs is abo JAMES WOOD PERFECTION & DEVOTION. Your NOT just a customer or money in their pocket, your Family and Important. Your Happiness, Safety & Needs is above Priority to each and every James Wood Member. There is NO OTHER like The James Wood Family More

by skwpayne

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jun 05, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 01, 2023

Dealership Rating

Employee Rating

Always a great experience. People are so nice and friendly. Always asking if I need anything while I’m waiting. Would never buy from anyone else. Service department is excepti People are so nice and friendly. Always asking if I need anything while I’m waiting. Would never buy from anyone else. Service department is exceptional. Have bought over 10 vehicles from them. New and used. I have never had a problem with any of them More

by MEL61JONES

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carey Williams, Brandt Wicker, Mike Wheat, Asa Johnson Jr , Karen Garrett

Jun 02, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

May 27, 2023

Dealership Rating

Employee Rating

I could not be more pleased! We bought 3 vehicles in 2 days and they were EXCELLENT! We bought 3 vehicles in 2 days and they were EXCELLENT! More

by janettawood

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Wheat , Karen Garrett, I believe there were several…Shiela at used cars, Asa Johnson, Chad Huddleston, F&I at new cars

May 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 26, 2023

Dealership Rating

Employee Rating

Cathy did a great job. Process was easy. Everything went smooth. I would buy from James Wood again. Process was easy. Everything went smooth. I would buy from James Wood again. More

by Gary Halbrooks

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 30, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for reaching out, Gary! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 23, 2023

Dealership Rating

Employee Rating

Fair minded people doing good business. Always a pleasure working with them. Cathy's a superstar. Always a pleasure working with them. Cathy's a superstar. More

by kevinjdiamond

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Asa Johnson Jr

May 25, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Kevin, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 19, 2023

Dealership Rating

Employee Rating

They were friendly, courteous, and professional. Kathy Spurgeon was great to work with and so was Dane. Kathy Spurgeon was great to work with and so was Dane. More

by DJBMOM3

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 22, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

May 18, 2023

Dealership Rating

Employee Rating

Great people. Will buy from Cathy again. Overall the purchase was excellent. Thanks you guys. Will buy from Cathy again. Overall the purchase was excellent. Thanks you guys. More

by Big John

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 19, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

May 12, 2023

Dealership Rating

Employee Rating

Second time using James Woods as our dealership. We love the experience and the friendly people. Especially Cathy! Always helpful and willing to go above and beyond for us. Great experience every ti We love the experience and the friendly people. Especially Cathy! Always helpful and willing to go above and beyond for us. Great experience every time More

by ash_er

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

May 15, 2023 -

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Ash, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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