Catherine Schlueter
Service Director
Norm Reeves Honda Superstore - Huntington
19131 Beach Blvd
Huntington Beach, CA 92648
34 Reviews
Write a Review34 Reviews of Catherine Schlueter
December 19, 2024
Ivette is the best service ever! Always on top of everything, excellent follow up and customer service. Always on top of everything, excellent follow up and customer service. More
Other Employees Tagged: Kevin Olive, Elias Ponce, Tech Tang, Jason Ung, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Hunter Hall
December 08, 2024
The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems with it since I bought it in 2020. I had to push back on things several times with the service people because Honda has NEVER fixed my car problems - it stalls on me at lights and even turns off and I can’t turn it on for like 30 seconds. I have had to have the battery changed 2 times in four years. I refuse to pay for diagnostics on a car that hasn’t ever been fixed properly. Honda needs to figure out what to do with these problem cars. They are losing credibility with me and others. More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos
December 03, 2024
Very good customer service very efficient and communicative and great follow through Nice person didn’t disappoint communicative and great follow through Nice person didn’t disappoint More
Other Employees Tagged: Viviana Saenz, Tony Lagos
November 21, 2024
The service is very good . I like the people who do the jobs done on time. Regret car wash they do it for me.. thank you I like the people who do the jobs done on time. Regret car wash they do it for me.. thank you More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos , Emily Murguia
November 14, 2024
Great service. This is the second time I get my car serviced with Benito and he has been extremely helpful and thoughtful as usual. This is the second time I get my car serviced with Benito and he has been extremely helpful and thoughtful as usual. More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos , Emily Murguia
November 13, 2024
Great, we’re so happy and always bring our vehicles here all the time yes all the time yes More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos , Emily Murguia
November 02, 2024
Over the past years we’ve been very pleased with the service here at our local Honda dealership service here at our local Honda dealership More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos , Emily Murguia
October 23, 2024
Huntington Beach Honda dealership everyone is so friendly so nice so professional and very helpful which is perfect for everyone even someone who has disabilities like me! I’ve had bad experience with dealer so nice so professional and very helpful which is perfect for everyone even someone who has disabilities like me! I’ve had bad experience with dealerships, but Honda has made it a great experience and comfortable, and feel that I can trust them with my car! So I would recommend them to any in all because not all dealerships are the same. Have a great day. More
Other Employees Tagged: Connie Perea, Jonathan Abarca, Luis Lainez, Daniel Joo, Reymond Nguyen, Benito Torres, John Le, Viviana Saenz, Tony Lagos
October 19, 2024
Always come to your dealership , love John Le , very good , very knowledgeable, will go back to him next time too . Thanks again. John , sincerely appreciate it. Jon Oakes , very knowledgeable, will go back to him next time too . Thanks again. John , sincerely appreciate it. Jon Oakes More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos , Emily Murguia
October 18, 2024
They are helpful Honda people and Tony was very helpful and nice thank you so very much and nice thank you so very much More
Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, John Le, Viviana Saenz, Tony Lagos , Emily Murguia