Catherine Schlueter
Catherine Schlueter at Norm Reeves Honda Superstore - Huntington
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Catherine Schlueter

Service Director

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.6
39 Reviews
4.6

39 Reviews

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39 Reviews of Catherine Schlueter

February 22, 2025

Dealership Rating
Employee Rating

I felt welcomed and cared for from start to finish. Blah blah blah blah blah blah More

by slarson003
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck

Feb 24, 2025

Norm Reeves Honda Superstore - Huntington responded

We think that our Honda service is anything but blah! We appreciate you letting us know that your service visit for your Honda went well. If you need anything else, please feel free to reach out. Thank you!

February 03, 2025

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Great experience I wish they would use my $25 coupon that day I asked, but Tony said he didn’t need it More

by mkelly3131@gmail..com
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2025

Norm Reeves Honda Superstore - Huntington responded

We're pleased that you had a good service visit for your Honda! Even though you couldn't use the coupon for this visit, we strongly encourage you to check out our service specials before you return. Thanks for your business, and we hope to see you at your next appointment!

January 24, 2025

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Love coming to this location always make me feel like a valued customer like making the drive More

by Zabdielmelgoza
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Recommend Dealer
Yes
Jan 24, 2025

Norm Reeves Honda Superstore - Huntington responded

You are a valued customer! We're thrilled that you had such a wonderful experience getting service for your Honda. Thanks so much! If you're in a rush, please take advantage of our Express Service.

January 19, 2025

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I highly recommend Edward and Norm Reeves! The entire process from making the appt, the comms and the actual service was stellar. Edward made it all happen. In short, he and the entire norm re More

by Mmcshane2
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Recommend Dealer
Yes
Jan 21, 2025

Norm Reeves Honda Superstore - Huntington responded

We’re thrilled you had a stellar experience with Edward and our team! Thank you for the high recommendation—it means the world to us. We look forward to your next visit!

January 05, 2025

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Super professional, amable, cortés y muy respetuoso, pero sobretodo muy puntual en su trabajo te tiene el carro a tiempo. More

by carlosma4830
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2025

Norm Reeves Honda Superstore - Huntington responded

¡El servicio puntual debe ser una prioridad en todos los concesionarios, Carlos! Nos alegra que hayas podido aprovechar nuestros servicios, y eres bienvenido en cualquier momento. Por favor, háznos saber qué más podemos hacer por ti. ¡Gracias!

December 19, 2024

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Ivette is the best service ever! Always on top of everything, excellent follow up and customer service. More

by Pennytrotz
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Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

Penny, we're happy to hear these kind words for Ivette! She'll be glad to hear this. We appreciate you and look forward to being your go-to destination for service.

December 08, 2024

Dealership Rating
Employee Rating

The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems More

by Amyschelin
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Recommend Dealer
Yes
Dec 09, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and would like to make things right with your 2020 Honda Odyssey, Amy. Please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com or (714) 842-5431 to resolve any outstanding issues. Thank you.

December 03, 2024

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Very good customer service very efficient and communicative and great follow through Nice person didn’t disappoint More

by jonlbarnesjr
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Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz, Tony Lagos

Dec 04, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate you letting us know about your satisfying service appointment for your Honda, Jon! It sounds like you were well-informed throughout the process. Thank you, and we hope to see you next time!

November 21, 2024

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Employee Rating

The service is very good . I like the people who do the jobs done on time. Regret car wash they do it for me.. thank you More

by MVChi66@gmail.com
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 22, 2024

Norm Reeves Honda Superstore - Huntington responded

Sounds like a satisfying service appointment for your Honda! We strive to provide speedy service that gets you back on the road on time. We're happy that was the outcome for you. Please let us know what else we can do for you. Thank you!

November 14, 2024

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Employee Rating

Great service. This is the second time I get my car serviced with Benito and he has been extremely helpful and thoughtful as usual. More

by Fabio.Horie
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Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Norm Reeves Honda Superstore - Huntington responded

We welcome you back to our service center, Fabio! Thanks for returning and letting us know that Benito provided you with excellent service once again. Hope to see you next time!

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