On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!
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Write a Review864 Reviews of Carol Clark-Muniz
December 31, 2024
Rally bmw great! The service manager Chris blanco is the best and m as is the service dept the best . All who work with the service dept. very friendly and polite. The service manager Chris blanco is the best and m as is the service dept the best . All who work with the service dept. very friendly and polite. More
Other Employees Tagged: Kevin Juman , Chris blanco
December 29, 2024
Since my last repair of my brake pads and water pump I have been noticing a problem with my interactive screen. It turns off and reboots every 10 minutes. I will stop by on 12/30 to see Bret on this and h have been noticing a problem with my interactive screen. It turns off and reboots every 10 minutes. I will stop by on 12/30 to see Bret on this and hopefully your tech expert can rectify this issue. Very disapointed. Thank you. Nicholas Nikolaidis More
Other Employees Tagged: Bret Hines
December 27, 2024
I think your wait times on simple tasks should be prioritized better. 2 hrs for an oil change 2 hours to change a tire Should be techs designated for big jobs and others for smaller There are t prioritized better. 2 hrs for an oil change 2 hours to change a tire Should be techs designated for big jobs and others for smaller There are too many people in there not doing much. Place is wasting a ton of money on people working not doing anything. More
Other Employees Tagged: Christopher Williams
December 27, 2024
The service and the people at Rally's BMW is exceptional. The people there make you feel like you're home and with their their professionalism on the work being done I never feel worried about my car being s The people there make you feel like you're home and with their their professionalism on the work being done I never feel worried about my car being service there. More
Other Employees Tagged: Christopher Blanco
December 26, 2024
I’m very happy with the service,is no wait time and I get the car very clean the car very clean More
Other Employees Tagged: Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Kevin Juman
December 22, 2024
Gave me a hard time about performing a mandated recall, then attributed the work done to the wrong vehicle, all the while providing the worst customer service possible. If I wasn’t there watching every sin then attributed the work done to the wrong vehicle, all the while providing the worst customer service possible. If I wasn’t there watching every single thing and checking every single move they made they would’ve screwed up everything. Service manager Christopher Blanco will answer this review by saying if I have any issues to give him a call, but I have repeatedly tried reaching out to him both by phone and in the dealership regarding many service issues I’ve had at this dealership and he continues to be “unavailable” when needed. Bought three cars here but severed ties. My advice, if you want a BMW, buy one somewhere else. More
Other Employees Tagged: Christopher Blanco, Cosmo Laurino