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Carlos Villa

Overview Reviews (22) Inventory (398)

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Carlos Villa

Finance Manager

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

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4.3

22 Reviews

Overview Reviews (22) Inventory (398)

Languages Spoken

English

Spanish

4.3

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Carlos Villa

September 05, 2025

Dealership Rating

Employee Rating

Everyone was very knowledgeable and courteous with the process of purchasing the vehicle. I would recommend. process of purchasing the vehicle. I would recommend. More

by Edelfonso Garcia

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Perez

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September 01, 2025

Dealership Rating

Employee Rating

I’ve been a returning customer of Kia 4x. I’ve met some great staff and my visit at Greenway Kia was great—really friendly and helpful the whole way through. This last experience was very imp I’ve met some great staff and my visit at Greenway Kia was great—really friendly and helpful the whole way through. This last experience was very important to me and Hasan worked so hard to help me purchase the SUV that made me love it. To Carlos that took time and made sure I understood all the financial aspects … all I can say is thank you from my heart!!!! Arturo for following up on my concerns is appreciated more than you know!! Thanks Kia for taking care of me!!! More

by dlanthony05

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Arturo Ramirez, Hassan Abusoud, Jesse Martins

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Sep 02, 2025 -

Greenway Kia West responded

Hi dlanthony05 — thank you for being a loyal Greenway Kia West customer and for trusting us again! We’re thrilled Hasan helped you find the SUV you love, while Carlos guided you through the finance process with clarity and Arturo followed up to ensure everything felt right. Our Kia dealership in Orlando is proud to deliver friendly, transparent service at every step of the car-buying journey, and we’re honored you continue to choose us. Enjoy every mile in your new SUV! 🚙 — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

August 30, 2025

Dealership Rating

Employee Rating

I appreciate your patience and professionalism. I’m happy to be part of the Akia family. I’m happy to be part of the Akia family. More

by t1c1dcj

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Christian Perez, Danna Morantes Gomez , Jose mejias

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Sep 02, 2025 -

Greenway Kia West responded

Hi t1c1dcj — thank you for the 5-star review and for becoming part of the Kia family! We’re so glad our Greenway Kia West team showed patience and professionalism during your visit. At our Kia dealership in Orlando, we’re committed to making every guest feel welcome and confident in their car-buying journey. We’re excited to have you with us and look forward to supporting you for years to come! — Anas Lazaar, General Sales Manager 📧 anaslazaar@greenwayauto.com

August 22, 2025

Dealership Rating

Employee Rating

this was the worst experience I have ever had purchasing a vehicle. They lie and k hoodwink you into making a purchase. I would not recommend this dealership to anyone. The trustworthiness is not to be trus a vehicle. They lie and k hoodwink you into making a purchase. I would not recommend this dealership to anyone. The trustworthiness is not to be trusted. More

by DER

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Farid Nibrasse

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Aug 25, 2025 -

Greenway Kia West responded

DER, I’m very sorry to hear about your experience and that you felt misled during your purchase. That is not how we want our customers to feel, and I understand your frustration. Please reach out to me directly at anaslazzar@greenwayauto.com so I can review this with our team and work toward making it right. — Anas Lazaar

August 22, 2025

Dealership Rating

Employee Rating

Worst experience ever. Would not recommend this dealership unless you like being lied to and hoodwinked. Would not recommend this dealership unless you like being lied to and hoodwinked. More

by DER

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

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Aug 25, 2025 -

Greenway Kia West responded

DER, I’m very sorry to hear about your experience and the frustration it caused. That’s not the way we want any customer to feel when working with us. Please reach out to me directly at anaslazzar@greenwayauto.com so I can better understand what happened and work toward a resolution. — Anas Lazaar

August 15, 2025

Dealership Rating

Employee Rating

I enjoyed how i was treated. Great service all around. Daniel Allen was the best and would recommend to anyone looking for a vehicle. Great service all around. Daniel Allen was the best and would recommend to anyone looking for a vehicle. More

by keven6289

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Allen

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Aug 16, 2025 -

Greenway Kia West responded

Keven, thank you for your feedback. We’re glad to hear Daniel provided such great service and made your experience enjoyable. I’ll be sure to recognize him for a job well done. We appreciate your recommendation and look forward to serving you again at Greenway Kia West. — Anas Lazaar, General Manager | anaslazaar@greenwayauto.com

August 07, 2025

Dealership Rating

Employee Rating

They took the time to work with me and were patient with me switching vehicles multiple times. me switching vehicles multiple times. More

by Wuzzy

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mac Cumbur, Daniel Allen

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Aug 09, 2025 -

Greenway Kia West responded

Wuzzy Thank you for your review! We’re glad our team took the time to work with you and was patient while you explored different vehicle options. We appreciate you choosing Greenway Kia West in Orlando, FL, and we look forward to helping you with all your future Kia needs. — Anas Lazaar, General Manager – anaslazaar@greenwayauto.com

July 24, 2025

Dealership Rating

Employee Rating

The dealership workers were very nice and helpful. They made sure I was able to buy a car. They made sure I was able to buy a car. More

by carmelamerriel

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Allen, Jeremy Gresham, Amine Dkhissi, Elijah Mahogany, Ivan Carpio Pino, Hassan Abusoud, Tony Hamden, Gilberto Viera Otero , Manny Gonzalez

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Jul 25, 2025 -

Greenway Kia West responded

Hi Carmela, Thank you so much for your wonderful review and for being a verified customer at Greenway Kia West! We’re delighted to hear that our team made your car buying experience smooth and enjoyable. Daniel Allen, Jeremy Gresham, Amine Dkhissi, Elijah Mahogany, Ivan Carpio Pino, Manny Gonzalez, Carlos Villa, Hassan Abusoud, Tony Hamden, and Gilberto Viera Otero are all committed to providing exceptional, friendly, and helpful service for every customer in Orlando. If you have any questions about your new Kia or need assistance in the future, please reach out to us anytime. Thank you again for choosing Greenway Kia West—we’re thrilled to have you as part of our family! —Anas Lazaar General Sales Manager, Greenway Kia West

June 19, 2025

Dealership Rating

Employee Rating

Great service at greenway Kia west smooth operation service teams very helpful i recommend everyone to go there for services service teams very helpful i recommend everyone to go there for services More

by faridaf12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Achraf Lazaar, Brett Sopocy, Jesse Martins, Tony Nguyen, Jocelyn Alvarez

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Jun 24, 2025 -

Greenway Kia West responded

Thank you so much for the 5-star review, Farida! We’re so glad to hear you had a smooth and positive experience with our helpful service team at Greenway Kia West. Your recommendation means the world to us, and we’re always here to provide the same great service whenever you need us. See you next time! —Greenway Kia West Service Team

June 15, 2025

Dealership Rating

Employee Rating

The overall experience was good, though it took a really long time but in the end we were pleased with what we recieved. long time but in the end we were pleased with what we recieved. More

by sydney.trussell

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tony Hamden

Report | Print

Jun 24, 2025 -

Greenway Kia West responded

Thank you for the 4-star review, Sydney! We're happy to hear you were pleased with the outcome and had a good overall experience at Greenway Kia West. We understand that time is valuable, and we appreciate your patience throughout the process. Your feedback helps us improve, and we hope to make your next visit even smoother and worthy of a full 5 stars! —Greenway Kia West Team

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