Carlos Lopez

Carlos was great. He got me checked in quickly and explained what they were going to look at during my visit. He got me checked in quickly and explained what they were going to look at during my visit. More

by tcaccetta Verified Customer Verified Customer

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Carlos was great. He kept me up to date with progress.It was ready on time as promised. He kept me up to date with progress.It was ready on time as promised. More

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No me gusto el Trabajo que le hicieron a la camioneta el dia sabado 19 de Abril dia sabado 19 de Abril More

by Jesus Gurrusquieta Verified Customer Verified Customer

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My favorite place to be. Wish I had to get service on my car more often. Wish I had to get service on my car more often. More

by ARODRIG333 Verified Customer Verified Customer

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Very disappointed. They put the wrong battery in my car and overcharged me 100.00. I was never able to speak with anyone and placed on hold multiples times for over 30 They put the wrong battery in my car and overcharged me 100.00. I was never able to speak with anyone and placed on hold multiples times for over 30 minutes. I had to take it back down there which is 45 minutes away and take time off from work. Won't be returning. More

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Service took too long. I’ve serviced my vehicle there before but it hasn’t taken that long. I waited almost four hours. Was disappointed. I’ve serviced my vehicle there before but it hasn’t taken that long. I waited almost four hours. Was disappointed. More

by debg_sanchez Verified Customer Verified Customer

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Edwin could not have been nicer. I found it odd that you would do a tire rotation without also including an alignment on my car. Also, my antenna was left in the front seat. Replac I found it odd that you would do a tire rotation without also including an alignment on my car. Also, my antenna was left in the front seat. Replaced myself when I got home. Know it’s no big deal. But would have been nice. More

by chefgardener Verified Customer Verified Customer

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Always great service. Carlos is a great service advisor. Will only take my car here for service Carlos is a great service advisor. Will only take my car here for service More

by Darch3819 Verified Customer Verified Customer

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I was very impressed with the professionalism, expertise, courteous staff, and quick service that Carlos Lopez and the Norm Reeves Toyota Dealership group exhibited towards me. They did an excellent job work courteous staff, and quick service that Carlos Lopez and the Norm Reeves Toyota Dealership group exhibited towards me. They did an excellent job working with me, More

by MARSH1LE Verified Customer Verified Customer

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I’m never coming here again after three years of patronage. A one hour oil change turned into 3.5 hours. This is the third or fourth time this has happened here. I’m also a Toyota HQ employee an patronage. A one hour oil change turned into 3.5 hours. This is the third or fourth time this has happened here. I’m also a Toyota HQ employee and my car is a TMS Lease. After three years, you’d think that someone would have written that down so that they don’t try to bill me incorrectly every. single. time. I come here. More

by trattingly Verified Customer Verified Customer

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