Carlos Lopez

Carlos Lopez is the best. He's very friendly and takes good care of customers needs He's very friendly and takes good care of customers needs More

by ptc231 Verified Customer Verified Customer

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Carlos Lopez wasn't there/ or did not help me at least. Someone else checked me in and another person checked me out. It is hard to rate him. Sergio sent me a message that it was ready, but I had no idea w Someone else checked me in and another person checked me out. It is hard to rate him. Sergio sent me a message that it was ready, but I had no idea where his office was. Had to ask around to find him to check out. Nothing special about the service here, but also nothing bad either. More

by kelly.wallace028 Verified Customer Verified Customer

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The service was done quickly and everyone was courteous and helpful. I will continue to bring my vehicle to this location. and helpful. I will continue to bring my vehicle to this location. More

by Slapshotsue Verified Customer Verified Customer

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Everyone was so helpful and polite. They kept me informed and up to date on the repairs. They even washed my car. They kept me informed and up to date on the repairs. They even washed my car. More

by tillde-2 Verified Customer Verified Customer

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I was there 31/2 hrs for a diagnostic i wish they would have told me it was going to take that long I would have gone home and waited have told me it was going to take that long I would have gone home and waited More

by coronadoluis381 Verified Customer Verified Customer

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The cleanliness of the shop is impressive. It is obvious that the personnel work hard to keep a safe working environment. I gave a 4, because we are retired and living on limited income. C It is obvious that the personnel work hard to keep a safe working environment. I gave a 4, because we are retired and living on limited income. Carlos has given me advice on upcoming mileage service recommendations. This assures me that Carlos is not trying to up-sell me on parts and services. Within a short time, I've received recommendations from the dealership that implied that the service needs to be done ASAP. This gives me the perception that the dealership wants to up-sell me on parts and services. More

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Carlos has been helping me as a service advisor for about 15 years or so. In that time, I have not known him to try to upsell me on parts. He has been helpful at telling us of future scheduled or periodic ma 15 years or so. In that time, I have not known him to try to upsell me on parts. He has been helpful at telling us of future scheduled or periodic maintenance so that we can plan our maintenance budget needs. More

by BenThereDoneThat Verified Customer Verified Customer

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The cleanliness of the shop is impressive. It is obvious that the personnel work hard to keep a safe working environment. I gave a 4, because we are retired and living on limited income. Carlo It is obvious that the personnel work hard to keep a safe working environment. I gave a 4, because we are retired and living on limited income. Carlos has given me advice on upcoming mileage service recommendations. This assures me that Carlos is not trying to upsell me on parts. Within a short time, I've received recommendations from the dealership that implied that the service needs to be done ASAP, givng me the perception that the dealership wants to upsell me on parts and service. More

by BenThereDoneThat Verified Customer Verified Customer

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Excellent professionalism. Took care of my 4Runner. Found and resolved an issue for a reasonable price. Took care of my 4Runner. Found and resolved an issue for a reasonable price. More

by Wichitared Verified Customer Verified Customer

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I've already done this through email Please read the message I wrote just now and in my email message I wrote just now and in my email More

by bibermjane Verified Customer Verified Customer

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