Bruce Carrick | Page 6
Service Advisor
Russ Darrow Metro Mazda
11330 W Metro Auto Mall
Milwaukee, WI 53224
Industry Experience
25 yrs, 4 mos
257 Reviews
Write a Review257 Reviews of Bruce Carrick
December 12, 2025
Only hiccup was when I was signing the paperwork to have the work done (Tire rotation, oil change, and diagnose knocking suspension sound). I was verbally given a price, read the paperwork before signing, t the work done (Tire rotation, oil change, and diagnose knocking suspension sound). I was verbally given a price, read the paperwork before signing, then I asked where the price was listed on the paperwork I was signing because I did not see it. It was not there so he wrote it down and it was fine. Maybe it was just a small mistake, but still important for transparency and clarity. I like that my car was visible through a window from the waiting room while it was being worked on. The quote to have the issue fixed was pretty high, but typical for dealerships. Overall positive experience after a bad experience at the Greenfield location. More
Other Employees Tagged: Miguel Mazaba
December 08, 2025
Scammers! No compassion for customers! Just want the money! 0 stars! Don’t recommend! Shop else where! That doesn’t take advantage of their buyers! Gwen is gre No compassion for customers! Just want the money! 0 stars! Don’t recommend! Shop else where! That doesn’t take advantage of their buyers! Gwen is great at getting over on deals to make them money! But they suck at being able to fix what they did! Sold me a truck with a broken windshield and told me i still had to keep it they sealed it…red flag number 1! Scam artist dealership! More
Other Employees Tagged: Noah Matson, Gwen Moore, Nick Mudd, Tim Scott , Justin Pues
November 15, 2025
Bruce is thorough ans communicates very well throughout the process of having work done so I know what to expect. the process of having work done so I know what to expect. More
Other Employees Tagged: Dylan Rueth, Nick Mudd, Miguel Mazaba , Kirsten Jones
October 23, 2025
They did a nice job and kept me informed. Don’t know what else to ssy Don’t know what else to ssy More
Other Employees Tagged: Dylan Rueth
October 07, 2025
The service was quick. I was told it would take an hour to and hour and a half. It actually took 45 minutes from beginning to end. I was told it would take an hour to and hour and a half. It actually took 45 minutes from beginning to end. More
Other Employees Tagged: Robyn ODonnell, Noah Matson, Nick Mudd, Santana Flower, Tim Scott , Stan Moore, Justin Pues, Elmedin Smajic, Ryan Zima
September 28, 2025
Bruce is very helpful and knowledgeable. The whole encounter was very positive and easy to do. The whole encounter was very positive and easy to do. More
Other Employees Tagged: Dylan Rueth
September 27, 2025
Bruce was an awesome guy and did a great job handling my issue, management of this franchise however is a joke. Wouldnt reccomend buying anything used from here. issue, management of this franchise however is a joke. Wouldnt reccomend buying anything used from here. More
Other Employees Tagged: Jalen Moore , Stan Moore, Justin Pues
September 21, 2025
I love this dealership it's the best I've seen in my life people are great snacks great beverage great cleanest great and most of all service department great 10 out of 10 Bruce is the greatest I've been dea people are great snacks great beverage great cleanest great and most of all service department great 10 out of 10 Bruce is the greatest I've been dealing with him for many years he has not changed he's the most wonderful person I've ever kind of patient More
Other Employees Tagged: Nick Mudd , Kirsten Jones
September 05, 2025
They were professional and took care of my car’s issues right there. I would recommend them to others. right there. I would recommend them to others. More
Other Employees Tagged: Nick Mudd, Zoe DeRose , Kirsten Jones, Quintin Neal
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