Just had a little problem with communication other than
that they fixed the problem and I’m very satisfied with the results. I will be bringing it in for a regular oil change in the future .
that they fixed the problem and I’m very satisfied with the results. I will be bringing it in for a regular oil change in the future .
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by msdoe5
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Greenway Kia West responded
Hi msdoe5,
Thank you for your honest feedback and the great review! We're glad to hear the issue was resolved and that you’re satisfied with the results. We appreciate your patience regarding the communication and will use your feedback to help us improve.
We look forward to seeing you again for your next oil change here at Greenway Kia West!
Best regards,
The Greenway Kia West Team
Besides the long wait, they got the car serviced and
recalls taken cared of within the time frame given
recalls taken cared of within the time frame given
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by Dominique
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Foster
Jun 10, 2025 -
Greenway Kia West responded
Hi Dominique,
Thank you for your review and for your patience during the wait. We're glad to hear your service and recalls were completed within the expected time frame. Your feedback helps us improve, and we hope to make your next visit even smoother.
Best regards,
The Greenway Kia West Team
Brian Jones was very helpful in explaining what going to
be done and about how long it will take
be done and about how long it will take
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by hochred
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2025 -
Greenway Kia West responded
Thank you for the awesome review, Hochred! We're glad to hear Brian Jones took great care of you and kept you informed every step of the way. We’ll be sure to share your feedback with him—thanks again for choosing Greenway Kia West!
— The Greenway Kia West Team
I am grateful for bread and the staff of Greenway West.
I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful.
I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful.
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by IndhiraFeliciano
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
Greenway Kia West responded
Thank you for the heartfelt 5-star review, Indhira! We’re so glad to hear that Brad and the entire team at Greenway Kia West took great care of you. From fixing your vehicle to returning it clean, we’re proud to deliver service that goes the extra mile. Your kind words and gratitude mean the world to us—we truly appreciate you!
—Greenway Kia West Team
The Customer service was amazing.
Brian was awesome and did a very good job. Love coming to Kia
Brian was awesome and did a very good job. Love coming to Kia
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by yaelk1991
Verified Customer
Verified Customer
Service Price Transparency
Jun 24, 2025 -
Greenway Kia West responded
Thank you for the fantastic 5-star review, Yael! We’re so glad to hear you had an amazing customer service experience and that Brian took great care of you. It means a lot to know you love coming to Greenway Kia West—our team is always here to make every visit a great one. We appreciate your continued trust and support!
—Greenway Kia West Team
Is too far from my house.
It takes me too long to get there.ok
It takes me too long to get there.ok
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by judymedina123
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Greenway Kia West responded
Thank you for your feedback, Judy. We understand that distance can be a challenge, and we truly appreciate you making the trip to visit us. If there’s ever anything we can do to make your experience more convenient—whether it’s service scheduling, shuttle support, or anything else—please don’t hesitate to let us know. We’re here to help!
— Greenway Kia West Team 🚗💬
Brian was attentive, he kept me updated on everything
regarding my car. Overall would go again.
regarding my car. Overall would go again.
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by alexandrajuarez4902
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2025 -
Greenway Kia West responded
Thank you, Alexandra! We’re so glad to hear Brian took great care of you and kept you informed every step of the way. We’ll be sure to pass along your kind words to him. We truly appreciate your trust and look forward to seeing you again next time!
— Greenway Kia West Service Team 🚗👏
The staff is very proficient and competent and every time
I visit that Kia dealership they take good care of their customers.
I visit that Kia dealership they take good care of their customers.
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by rogelsn
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Greenway Kia West responded
Thank you for sharing your experience with us! We're delighted to hear that our team at Greenway Kia West consistently provides proficient and competent service. We look forward to taking care of you on future visits!
Brian was a good human being: polite, answer questions,
take time, have knowledge, etc
I feel he did its best to help me.
take time, have knowledge, etc
I feel he did its best to help me.
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by soniaetsimon
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Greenway Kia West responded
We're delighted to hear that Brian provided such helpful and knowledgeable service at Greenway Kia West. Thank you for sharing your experience, and we're glad he made a positive impact on your visit!
Brian took instant action.
Car was looked at by both he and Mark. They concluded right away the car required to stay for repairs. Transportation at "dealer rates" was secured.
Car was looked at by both he and Mark. They concluded right away the car required to stay for repairs. Transportation at "dealer rates" was secured. Brian was very quick and good. Stayed focused, on top of, and had all answerd to my concerns. Absolute best hans down.
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by Jaime.Cusson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mark Foster
May 21, 2025 -
Greenway Kia West responded
Jaime, we're delighted to hear that Brian and Mark provided such attentive service at Greenway Kia West. It's great to know they addressed your concerns promptly and efficiently. Thank you for sharing your experience!
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