Brent Stump | Page 21

Had appointment for airbag recall and was taken a bit before my time. Very professional and communication with service rep, Brenton, was perfect!. before my time. Very professional and communication with service rep, Brenton, was perfect!. More

by momcigar1 Verified Customer Verified Customer

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Brenton, the Service Advisor, was very professional & thorough in explaining service process and estimated time. Brenton came to customer waiting area 2 different times to provided needed scope of work thorough in explaining service process and estimated time. Brenton came to customer waiting area 2 different times to provided needed scope of work and estimated wait time. More

by GREGM9 Verified Customer Verified Customer

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Always great, I really like how the guys always treat us nicely and explain everything detailed and understanding that not every customer it’s knowledgeable about cars nicely and explain everything detailed and understanding that not every customer it’s knowledgeable about cars More

by michigamboa97 Verified Customer Verified Customer

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The service was a success in all aspects and the customer service team is always very professional in the process and they keep me informed all the time thanks service team is always very professional in the process and they keep me informed all the time thanks More

by NAMAROTO Verified Customer Verified Customer

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I’ve had nothing but great experiences with Cobb County Toyota. Service personnel and prices are competitive with all other service providers and you get expert staff working in your vehicle. I will not go Toyota. Service personnel and prices are competitive with all other service providers and you get expert staff working in your vehicle. I will not go anywhere else for my Toyota 4Runner needs. More

by dmb350 Verified Customer Verified Customer

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David Cobb was our service rep. He did an excellent job in communicating and getting us in and out in a timely manner He did an excellent job in communicating and getting us in and out in a timely manner More

by vcroach Verified Customer Verified Customer

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In and out quickly for the drive through 25,000 mile service. Wish the dealer closer to me had that capability. service. Wish the dealer closer to me had that capability. More

by EFLAT1000 Verified Customer Verified Customer

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Very personable and nice and very effiecent Shears very courteous . Would definitely recommend to all my friends and beighbors courteous . Would definitely recommend to all my friends and beighbors More

by PRIEST24 Verified Customer Verified Customer

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Wait time was 2 hours. I told them I needed my maintenance for 35k miles which I assumed was an oil change. Service provider did not tell me it was just a tire rotation. I I told them I needed my maintenance for 35k miles which I assumed was an oil change. Service provider did not tell me it was just a tire rotation. I would have come another day. Very frustrated. In the future I will ask what service is performed. I also asked for a new cabin filter and it was not done. More

by wwlc33 Verified Customer Verified Customer

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Today I came in with two of my cars. An 2013 Avalon and 2019 Tacoma. I had two different advisors today. Brent Stump. He was helpful and got me squared away. Also, today I had anothe An 2013 Avalon and 2019 Tacoma. I had two different advisors today. Brent Stump. He was helpful and got me squared away. Also, today I had another advisor that was new to me. Simon Chan. He will be my other go to person. He listened to what I needed, wrote in notes and took care of the issue. The Avalon had issues that required extra assist. An honorable mention goes to Carlos Ortega who is always been my go to person. Understanding, helpful and friendly. More

by jgrizzle Verified Customer Verified Customer

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