Brandt Wicker
Brandt Wicker at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Brandt Wicker | Page 8

General Sales Manager

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
84 Reviews
4.8

84 Reviews

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84 Reviews of Brandt Wicker

December 30, 2023

Dealership Rating
Employee Rating

Experts at what they do and very knowledgeable about their vehicles. It was the easiest vehicle purchase I’ve ever made More

by CHICNRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Carey Williams

Jan 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to review James Wood Chevrolet Buick GMC Decatur. I'm glad to hear that you found the sales process to be smooth and easy. If you have any further questions, please don't hesitate to let us know. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 22, 2023

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Smoothest car buying process I have ever been through. This team was super helpful and efficient. I will definitely be coming back here for my future vehicle purchases. More

by tylermadden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Randy Williams

Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Tyler, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose James Wood Chevrolet Buick GMC Decatur. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 21, 2023

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Service was great and the customer service was exceptional! I dropped my vahicle off early and it was out 4 hours after my scheduled appointment even with them haveing to replace a defective part More

by tracitucker5976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 22, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 05, 2023

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I have purchased multiple vehicles and have used the service department many time. I have always had great service at James Wood Motors. More

by Fred
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

I truly appreciate you taking the time to write about your experience at our service department, Fred. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

December 01, 2023

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Always a pleasure getting service here at James Wood Motors in Decatur! Bryan Stanley is always super nice and courteous, and the best part is my car is usually ready before the time Bryan tells me! Tha More

by cwalker92
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 04, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

July 16, 2023

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James Wood motors is my choice for all my automotive and service needs. Always a pleasure to work with. More

by DAVID.PARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Culpepper, Carey Williams, Rusty Ford , Beau Bell, Karen Garrett

Jul 19, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

David, your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 23, 2023

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Employee Rating

Have been dealing with James Wood for a long time. Always great service and people More

by lmathers340
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Randy Williams, Chad Huddleston , Beau Bell

Jun 26, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and truly value your business. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 15, 2023

Dealership Rating
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The guys and gals in James Wood Chevrolet always treat me well. Could not be more satisfied. I’ll go nowhere else for service. More

by RDHITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Cathy Spurgeon, Randy Williams, Asa Johnson Jr , Beau Bell, Karen Garrett

Jun 17, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 03, 2023

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The James Wood staff provided fantastic service. I’m particular, Sales Consultant Karen Pattison is an extraordinary sales individual. Prior to ordering with Karen @ James Wood, I called 17 dealersh More

by 2023 Tahoe Owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Jeffrey Bockemehl, Karen Pattison , Stephanie Carol

Jun 06, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

James Wood Chevrolet Buick GMC Decatur would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

June 02, 2023

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Employee Rating

Very enjoyable dealership to do business with. My father was the CFO of the Chevrolet dealership in Longview TX for 31 years so I had an excellent experience with them. James Woods is the first More

by david5811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Garrett, Shawn Hooe

Jun 05, 2023

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | JamesWoodDecatur.com

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