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Brandon Martinez
Brandon Martinez at Honda of Valley Stream
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Brandon Martinez

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
217 Reviews
4.8

217 Reviews

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217 Reviews of Brandon Martinez

March 28, 2025

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Employee Rating

The staff is always very professional and kind, I always have a great experience when I take my car. More

by aaunited
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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March 21, 2025

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Employee Rating

I asked a question about why you suggested I replace my compliance bushings. Unfortunately it was not clear. I would love to speak to a Manager so that they can explain it to me. Kevin told me I should More

by mabwarwick@aol.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Mar 25, 2025

Honda of Valley Stream responded

We thank you for the time you spent leaving us this review. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may further explain. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

March 20, 2025

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Great customer service and attention to my time and understanding of my needs I look forward to our new relationship More

by Adriana
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Recommend Dealer
Yes
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Mar 25, 2025

Honda of Valley Stream responded

Hi Adriana! Thank you for the kind words—we're so glad you felt heard and valued throughout your visit. We're excited to have you as part of our community and look forward to building a great relationship with you. If you ever need anything, we’re just a call or visit away!

March 17, 2025

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The only problem I had was they gave me a noon appointment to bring my car in for inspection and, though I arrived at 11:45, I still had to wait till about 2:30 until I got my car back. Brandon ex More

by YAJLYN
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Mar 18, 2025

Honda of Valley Stream responded

Hi, thank you for your feedback! We’re glad to hear that Brandon kept you informed about the situation, but we understand how frustrating it can be to wait longer than expected for an inspection. Your time is valuable, and we appreciate you bringing this to our attention. If there's anything we can do to improve your experience in the future, please don’t hesitate to reach out!

March 16, 2025

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Took care of me right away & got me out in a timely manner & addressed all of my concerns. More

by isaac26
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Recommend Dealer
Yes
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Mar 17, 2025

Honda of Valley Stream responded

Hi Isaac, thank you for your review! We're glad to hear that you were taken care of promptly. If you ever need anything, don’t hesitate to reach out!

March 12, 2025

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V e r y g o o d s e r v i c e *************** More

by ALIX1135656
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Mar 12, 2025

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear you had a great service experience. If you ever need anything, feel free to reach out!

March 08, 2025

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Clean, organized, well run Service Department. Professional, polite staff that values customers. Will return again. More

by jimjim17
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Recommend Dealer
Yes
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Mar 10, 2025

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear that our service department provided a clean, organized, and professional experience. Your kind words mean a lot, and we look forward to assisting you again in the future!

March 07, 2025

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Great service. It was a pleasure. I will be returning on my next visit. Thank you More

by rodriguemagloire2
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Workmanship
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Recommend Dealer
Yes
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Mar 10, 2025

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear you had a great experience and that you plan to return. We appreciate your support and look forward to assisting you on your next visit!

March 04, 2025

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Pleasant and efficient. The staff was pleasant from the moment I pulled in to when I left. More

by ARGIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

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Mar 05, 2025

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear that your experience was both pleasant. If there's anything else we can do for you, don't hesitate to reach out!

February 19, 2025

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Employee Rating

I’m satisfied with all the work that you done you guys did a great job thank you I appreciate More

by Jn louis Robenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Briyanna Jones, Mark Skawinsky

Report | Print
Feb 19, 2025

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

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