Brandon Martinez
Brandon Martinez at Honda of Valley Stream

Brandon Martinez | Page 28

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
283 Reviews
4.7

283 Reviews

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283 Reviews of Brandon Martinez

March 01, 2024

Dealership Rating
Employee Rating

Great Service. . Brandon Martinez was a great help. Friendly and helpful person. Good environment and service More

by maddalinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2024

Honda of Valley Stream responded

We're thrilled to hear about your great service experience and that Brandon Martinez was a helpful and friendly person. It's wonderful that you found the environment and service to be to your satisfaction. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your positive comments!

February 28, 2024

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All employee are polite and nice. The place is super clean. And a very fast service 10/10! More

by hernandez201503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 29, 2024

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our team! Politeness, cleanliness, and fast service are key elements we strive for, and we appreciate your recognition. If there's anything specific you would like to highlight or if there are ways we can continue to provide excellent service, please feel free to let us know. Thank you for the 10/10 rating and for choosing our services! We look forward to serving you again in the future.

February 27, 2024

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The entire staff at Honda of valley stream is a 10. They are all professionals. Because of them I have four cars serviced there. More

by mesmiie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Waters, Alex Marcel

Feb 27, 2024

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 27, 2024

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Professional, reliable and efficient service. Great customer service. Affordable quality parts and products. Convenient location More

by dwatson.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2024

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 20, 2024

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Employee Rating

Very good service When I arrived someone asked me how they could help me and that was appreciated. More

by dennisadolmomonzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2024

Honda of Valley Stream responded

We're glad to hear that you received very good service and that someone promptly asked how they could help you upon your arrival. If you have any more feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your comments and thank you for choosing our services.

February 20, 2024

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Employee Rating

Received more than I what went in for. Customer service was excellent love ❤️ Honda of valley stream More

by KHIBBERT16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Honda of Valley Stream responded

We're delighted to hear that you received more than you went in for and that you had an excellent customer service experience at Honda of Valley Stream! Providing exceptional service and exceeding customer expectations are our goals. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 20, 2024

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Employee Rating

Fast work in my car very happy with the work on my car will keep coming back More

by m_yournet117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Honda of Valley Stream responded

We're glad to hear that you're very happy with the fast work done on your car! Providing efficient and satisfactory service is a top priority for us, and we appreciate your positive feedback. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

February 19, 2024

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Employee Rating

The wait was a little too long. Mr. Martinez was very professional and polite. Good man. More

by grannie1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Honda of Valley Stream responded

We appreciate your feedback, and we're glad to hear that Mr. Martinez was very professional and polite during your visit. However, we apologize for the longer wait time, and we'll use this information to improve our services. If you have any specific concerns or if there's anything we can do to enhance your experience in the future, please feel free to let us know. Thank you for choosing us, and we hope to serve you better on your next visit.

February 16, 2024

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Employee Rating

Everything was ok. But I wasn’t told that the recall part wasn’t there when I booked it More

by Mo4bz
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

Feb 16, 2024

Honda of Valley Stream responded

We apologize for your inconvenience, but unfortunately the part availability for the recall is out of our dealer control. Right now American Honda is working really hard to get sufficient inventory to be able to fulfill the demands nationwide.

February 14, 2024

Dealership Rating
Employee Rating

The dealership service center is clean. The staff is polite. I didn’t have to wait very long to have my recall repaired. More

by NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

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