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Brad Allen
Brad Allen at Norm Reeves Toyota Dallas
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Brad Allen

Used Car Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.4
35 Reviews

Dealership Experience

8 yrs, 9 mos

Industry Experience

22 yrs, 1 mo

4.4

35 Reviews

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35 Reviews of Brad Allen

March 03, 2025

Dealership Rating
Employee Rating

We are so grateful for technicians that know best. For the customer, we trust your advice, feel very comfortable with all selections for us. More

by Doylean Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter, Shelly Jackowski, Oscar Boyd, Jimmy Rascoe, Antonio Holmes, Edwin Aguilar, Ronald Gallagher, Donna White

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Mar 03, 2025

Norm Reeves Toyota Dallas responded

It's important for our service team to know everything there is to know about maintaining and fixing any car in the Toyota lineup and any other make and model. We're glad that you felt that high level of service, Doylean! When you're ready for service again, you know where to find us. Thank you!

February 28, 2025

Dealership Rating
Employee Rating

I am very unhappy with my experience with Norm Reeves Toyota Dallas ... I been discriminated and treated differently copper to other customers .. they sold me car with issues ... over my experience hor More

by Max
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Richard Breaud, Luis Santos, John Seltzer, Nick Kowalsky, Jhoseph Hatcher , Bethany Smith

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Feb 28, 2025

Norm Reeves Toyota Dallas responded

Max, My name is Bryan Haarhues. I am the General Manager here at Norm Reeves Toyota Dallas. I am sorry to hear that you are having issues with your vehicle you purchased from us. Please contact me at bryan.haarhues@normreeves.com or call the store 945-523-1120. I would like to know more about the issues you are having.

November 14, 2024

Dealership Rating
Employee Rating

Nice folks especially the General Manager, sales and finance people were excellent, definitely recommend Norm Reeves Toyota, got a super deal on my XLE 2024 Prius More

by tbferris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud , Nate Asmus

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Nov 15, 2024

Norm Reeves Toyota Dallas responded

Congratulations on your new 2024 Toyota Prius! We're pleased that all the staff you dealt with gave you a great experience. Thanks so much, and we look forward to seeing you at at future appointment!

August 30, 2024

Dealership Rating
Employee Rating

Dealership had some competitive prices for used cars and a good selection on inventory for new cars. Employees very patient and attentive. Very relaxed/welcoming environment More

by a23silos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Luis Santos

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Aug 30, 2024

Norm Reeves Toyota Dallas responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 26, 2024

Dealership Rating

Gracias Luis y Armando por toda la atención con la compra de la rav4 y todo los autos. More

by Gilberto Moncivais
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Luis Santos

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Apr 29, 2024

Norm Reeves Toyota Dallas responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad Luis and Armando were able to help, and we hope to see you again!

July 14, 2023

Dealership Rating
Employee Rating

Billy Goss, the best person to help you get the best deal for your dream truck! Awesome attitude and very patient! Did everything he can to explain to my mom and I all the information needed to purchase with More

by KingPham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Goss, Carlos Lopez , Tobias Fulton

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Jul 14, 2023

Norm Reeves Toyota Dallas responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

June 05, 2023

Dealership Rating
Employee Rating

Very helpful and patient Mr Cachay; service overall outstanding really good team all together, thank you Toyota More

by hrams3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Billy Goss, Carlos Lopez, Pedro Cachay , Chris Farmer, Pedro Flores, June Heard

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Jun 06, 2023

Norm Reeves Toyota Dallas responded

We are very happy to hear Pedro provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 30, 2023

Dealership Rating
Employee Rating

Thank you Scott Henderson for making our Tundra purchase go smoothly and quickly. We greatly appreciate your patience and time that you spent with us going over all the new features and linking our new veh More

by Jason Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson

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May 01, 2023

Norm Reeves Toyota Dallas responded

Jason, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Scott and our team here at Cowboy Toyota are glad to have you as a customer.

April 30, 2023

Dealership Rating
Employee Rating

Thank you Scott Henderson for making our Tundra purchase go smoothly and quickly. We greatly appreciate your patience and time that you spent with us going over all the new features and linking our new veh More

by Jason Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Henderson

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May 01, 2023

Norm Reeves Toyota Dallas responded

Jason, Thank you for taking the time to share your thoughts on working with Scott, Brad, and our team. We're glad to hear we delivered such a great experience!

April 13, 2023

Dealership Rating
Employee Rating

Best Toyota dealership in the Dallas area with a nice location right off interstate 30 More

by Don Miguel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Breaud, Luis Santos, Shelly Jackowski , Tobias Fulton

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Apr 14, 2023

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience with us! \We truly appreciate your feedback!

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