Blaine Waddell
Blaine Waddell at North Park Toyota of San Antonio

Blaine Waddell

Used Car Director

North Park Toyota of San Antonio

10703 SW Loop 410
San Antonio, TX 78211

3.6
68 Reviews
3.6

68 Reviews

Write a Review

68 Reviews of Blaine Waddell

September 11, 2026

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Employee Rating

Appointment made, fast and done right, very nice people and kept me in the loop about my truck More

by GR0364856
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2026

North Park Toyota of San Antonio responded

Thank you immensely for sharing your experience with us! We are glad to hear that your appointment went smoothly, that our team kept you informed along the way, and that you felt well taken care of. We look forward to seeing you and your truck again whenever you need us.

August 15, 2026

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Bad customer service in service dept. They make a deal then the manager comes and says we need to redo the deal at which point you leave and promise never to return and I haven't More

by bdobratz55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 20, 2026

North Park Toyota of San Antonio responded

We take your feedback seriously and understand your frustration. This is not an experience we want anyone to have, and we regret that your visit left you feeling this way. We would welcome the opportunity to learn more about what happened and work toward a resolution. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

August 13, 2026

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The technician left the A/C coolant cable disconnected that is the only reason for the two stars More

by EDGARG1884
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2026

North Park Toyota of San Antonio responded

We regret to hear that your recent service visit did not meet your expectations, and we understand your frustration. We take feedback like this seriously, as it helps us maintain the standard of care our customers deserve. Please reach out to Fred Duron at fredd@nptosa.com so we can discuss this further.

August 04, 2026

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I like taking my Toyota back to a Toyota dealer because they know the vehicle very well, that’s mostly what they work on and they always use authentic Toyota parts but dealerships tend to overcharge for th More

by CPWHITE.FTWD
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Recommend Dealer
Yes

Other Employees Tagged: Fred Duron , Matthew is always helpful

Aug 06, 2026

North Park Toyota of San Antonio responded

Thank you for taking the time to provide feedback and share your honest perspective. We understand that dealership experiences can vary, and we appreciate that you have found enough value in coming to us to keep returning. We regret that some past visits did not fully meet your expectations, and we hope each experience moving forward continues to reflect the level of care and quality that we strive to provide. To discuss your experience further, please reach out to Fred Duron at fredd@nptosa.com.

June 04, 2026

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Excellent service and outstanding customer care. I’m very grateful for all the support and assistance they provide with my vehicle. Highly recommended! More

by Kemily Alvarado
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Recommend Dealer
Yes
Jun 10, 2026

North Park Toyota of San Antonio responded

Thank you for your wonderful feedback, Kemily! We are truly grateful that you experienced excellent service and outstanding customer care during your visit. Your kind words about our support and assistance with your vehicle mean so much to our team. We deeply appreciate customers like you who take the time to share their positive experiences. Your recommendation helps us continue to build trust within our community, and we look forward to providing you with the same exceptional service for all your future automotive needs.

May 11, 2026

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Awesome service I would recommend friends and family with no hesitation Northpark Toyota cares about you and treats you like family More

by BLACKDRAGON0
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Recommend Dealer
Yes
May 18, 2026

North Park Toyota of San Antonio responded

Thank you for the wonderful review! We're thrilled you'd recommend us to friends and family. Treating our customers like family means everything to our team at North Park Toyota.

May 09, 2026

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Jorge Gutierrez Was absolutely amazing, respectful & quickly completed my service on my 2026 Toyota Tundra! More

by ANDRES.PENA1232
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Recommend Dealer
Yes
May 18, 2026

North Park Toyota of San Antonio responded

We are overjoyed to hear about your outstanding experience! It's wonderful to know that Jorge provided you with amazing and respectful service while efficiently taking care of your Tundra. Your feedback about the quick and professional service truly means a lot to us. We're grateful that you chose us for your automotive needs and appreciate you taking the time to share your positive experience with others.

March 27, 2026

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That's our family dealer; we shop there all the time. We love NPTOS. 🙏 we enjoy our visits More

by RAMIN.RAHIMI
Sales Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you enjoy your visits and appreciate your continued support of North Park Toyota.

March 18, 2026

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I have had really good experiences at this dealership. When something went wrong they stuck by their word at made it right. More

by JOANNAC503
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Recommend Dealer
Yes
Apr 21, 2026

North Park Toyota of San Antonio responded

Thanks for the feedback! Glad you’ve consistently had good experiences and felt taken care of by the team.

August 19, 2025

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⭐ 1 Star – Dishonest, Rude, and Refused to Honor Warranty I recently purchased a 2018 Ram 1500 from North Park Toyota along with a Bronze MPP warranty. Within a week of purchase, I discovered a s More

by kwall7119
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Tania Eubanks , Tony Ahrenstorff, Paul Barrientos

Sep 02, 2025

North Park Toyota of San Antonio responded

We are disappointed to hear about your experience. We understand your frustration, and your concerns are important to us. The situation you described does not reflect the level of service we strive to provide our customers. We take your feedback seriously and want to address these concerns properly. Please contact Ray Andrade at randrade@nptosa.com so we can discuss this matter further and work toward a resolution.

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