Bill Cosenza
Bill Cosenza at BMW of West Chester
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Bill Cosenza

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
195 Reviews
4.9

195 Reviews

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195 Reviews of Bill Cosenza

December 19, 2024

Dealership Rating
Employee Rating

BMW of West Chester is always reliable and efficient. The staff is courteous and explains what is going on with my car in words I can understand More

by VVAKIL
Service Price Transparency
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Recommend Dealer
Yes
Dec 19, 2024

BMW of West Chester responded

We are so pleased our service department provided you with a courteous and knowledgeable experience during your visit. Many thanks from all of us here at BMW of West Chester!

December 15, 2024

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I think the person that worked on my car did a great job. I’m very pleased with it. More

by FRANSETTAJACKSON
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

BMW of West Chester responded

We are delighted to hear you were pleased with the work performed on your vehicle by our service department. Many thanks from all of us here at BMW of West Chester!

November 30, 2024

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Employee Rating

Wonderful service great sales team. We enjoy the detailed car, fair pricing, and pleasant waiting area. We are well cared for and respected. Love it! More

by HWINGERD1
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Service Time
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Recommend Dealer
Yes
Dec 02, 2024

BMW of West Chester responded

We are delighted to hear you felt well cared for and respected during your sales experience. Many thanks from all of us here at BMW of West Chester!

November 27, 2024

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Employee Rating

Frank Adinolfi is the best! Good communication, and organization skills. I highly recommend this dealership More

by JMOGANO
Service Price Transparency
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Recommend Dealer
Yes
Nov 29, 2024

BMW of West Chester responded

We are truly delighted Frank, and our service department was communicative and organized during your visit. Thank you from all of us here at BMW of West Chester!

November 24, 2024

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The dealership addressed all of the needs that I was concerned with. Bill the service advisor went above and beyond to make sure of that. More

by KORRAMK
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Recommend Dealer
Yes
Nov 25, 2024

BMW of West Chester responded

We are delighted to hear all your concerns were addressed and Bill went above and beyond for your service. Thank you from all of us here at BMW of West Chester!

November 21, 2024

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Employee Rating

Very friendly staff - nice waiting area. Work was dine expertly and as expected. Will come again. More

by STEVENGOEBNER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Nov 21, 2024

BMW of West Chester responded

We are gratified to hear your experience with us was friendly and professional. Many thanks from all of us here at BMW of West Chester!

November 20, 2024

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I have been working with this dealership for over 25 years. Would not go anywhere else. Great sales / service. More

by Jkaspar
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Nov 20, 2024

BMW of West Chester responded

We are gladdened to hear we have provided great service and sales to you for the past 25 years! Thank you for continuing to choose BMW of West Chester!

November 16, 2024

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Employee Rating

Always had a good experience here. That is probably why we bought three cars from here. Miss my original SA Rob Johan. He was the best of the best of the best. Nothing against anyone e More

by mzosiecki
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Nov 18, 2024

BMW of West Chester responded

Rob was one of the best! We appreciate your kind words. We strive to continue the consistent service you have received in the past.

November 13, 2024

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Employee Rating

Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I More

by RAMINDERCHATHA
Service Price Transparency
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Recommend Dealer
Yes

November 09, 2024

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Employee Rating

My experience was wonderful because my service advisor was great and so were the mechanics that worked on my car More

by MEISENHARDT86
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 11, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the performance of your service advisor Bill C and our team here at BMW of West Chester!

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