Bill Cosenza

Great experience at Otto’s BMW at West Chester. Thank you for the great service. Thank you for the great service. More

by MAZAD41098 Verified Customer Verified Customer

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As always everyone was friendly and professional. I always enjoy dealing with Bill Cosenza and all the folks in service. Work performed as requested and vehicle was finished when promised I always enjoy dealing with Bill Cosenza and all the folks in service. Work performed as requested and vehicle was finished when promised More

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Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service. I will and have recommended friends and family .I had great service. More

by Msano Verified Customer Verified Customer

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Bill consistently provides outstanding service and demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. More

by MRB09 Verified Customer Verified Customer

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Service appointments are easily made and kept. Staff at the drive in are courteous Technicians well trained Staff at the drive in are courteous Technicians well trained More

by JOEONSSO Verified Customer Verified Customer

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The BMW Dearlersh is very good for good who owns the BMW that can relying for the safety check for the vehicle. I think you that can relying for the safety check for the vehicle. I think you More

by NEALLEM4659 Verified Customer Verified Customer

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Always polite and friendly. clean establishment well maintained. Fast and sufficient always has plenty of snacks. clean establishment well maintained. Fast and sufficient always has plenty of snacks. More

by TONYOLIVERUPS Verified Customer Verified Customer

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BMW of West Chester is a friendly and warm dealership with knowledgeable and helpful team members. Definitely a place that I plan to keep patronizing as well as send family and colleagues to. with knowledgeable and helpful team members. Definitely a place that I plan to keep patronizing as well as send family and colleagues to. More

by Claudette Townsend Verified Customer Verified Customer

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Dear Scott I am writing to express my heartfelt thanks for the exceptional service I received during my recent visit to Otto BMW, from start to finish, your professionalism, attention to detail, an thanks for the exceptional service I received during my recent visit to Otto BMW, from start to finish, your professionalism, attention to detail, and friendly demeanor made the car-buying experience a truly positive one. I especially appreciated how you took the time to explain all the features of my new car and patiently answered my questions. It’s clear that you genuinely care about your customers and take pride in delivering excellent service. The entire process from selecting a vehicle to completing the paperwork was seamless and stress-free. I am thrilled with my new X6 and feel confident knowing I made the right choice, thanks to your guidance and expertise. Please extend my gratitude to your team for their outstanding support. I will happily recommend Scott to friends and family who are looking for a reliable and customer-focused dealership. Once again, thank you for going above and beyond to ensure my satisfaction. I look forward to returning to Otto BMW for any future automotive needs. Warm regards, Thomas James More

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Excellent and efficient service department. Bill provided excellent customer service and facilitated a discount on a costly part we required. Bill provided excellent customer service and facilitated a discount on a costly part we required. More

by STRUSKO Verified Customer Verified Customer

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