189 Reviews
Write a Review189 Reviews of Bill Cosenza
November 20, 2024
I have been working with this dealership for over 25 years. Would not go anywhere else. Great sales / service. years. Would not go anywhere else. Great sales / service. More
Other Employees Tagged: Scott Gately
November 16, 2024
Always had a good experience here. That is probably why we bought three cars from here. Miss my original SA Rob Johan. He was the best of the best of the best. Nothing against anyone e That is probably why we bought three cars from here. Miss my original SA Rob Johan. He was the best of the best of the best. Nothing against anyone else at all, but that Rob was fantastic. I miss seeing his smile. More
Other Employees Tagged: Melissa Gibson
November 13, 2024
Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I have is that my seat 💺 got moved and never put back to the programmed level. Overall great job. More
Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis
October 21, 2024
On Saturday October 19th my 2021 M340i was scheduled for a 10:40 am appointment. We removed the summer performance tires and replaced them with new winter tires. I supplied the tires and black balance weigh a 10:40 am appointment. We removed the summer performance tires and replaced them with new winter tires. I supplied the tires and black balance weights to match the wheels , the dealership allowed me to do so and I’m grateful because my wheels are black and I hate the silver balance weights. It never fails when I take my car to BMW of west Chester pa. They always welcome me with a smile and I’m grateful to Bill Cosenza the service advisor who was more helpful and supportive than I was expecting. He was swamped with paperwork and he took the time to make sure that I was completely satisfied and comfortable with the process. Bill made sure to let me know how much longer and what’s going on. He kept me informed and not just sitting there waiting. Thank you bill you did a great job on Saturday in helping me . More
October 21, 2024
A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest honest and skilled mechanics, even the service advisor was respectful and honest More
Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis
October 04, 2024
Chris and his team go beyond to help out. They also do it right the first time! Thanks They also do it right the first time! Thanks More
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez, Frank Adinolfi, Joseph Fritz
September 25, 2024
Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! Always go above and beyond to address the issue and with great customer service! Thank you! More
Other Employees Tagged: Melissa Gibson, Frank Adinolfi, Joseph Fritz, Joe Izzi, Caroline Combs, Heather Deritis