Bill Cosenza

Bill was very helpful with getting the recall completed and checking some additional concerns about my car. He understood my time constraints with a travel commitment. Truly appreciate his attention to det and checking some additional concerns about my car. He understood my time constraints with a travel commitment. Truly appreciate his attention to details. More

by KATHLEENFINNERTY Verified Customer Verified Customer

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Easy, Great Very convenient and quality work on the car. It was easy and great It was easy and great More

by REIDJAMES1 Verified Customer Verified Customer

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Bill Cosenza is incredibly professional, detail oriented, and focused on providing an exceptional client experience. and focused on providing an exceptional client experience. More

by c2hagerty Verified Customer Verified Customer

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Everything went as expected and they took good care of me. Bill kept me informed and updated on the progress. me. Bill kept me informed and updated on the progress. More

by Steven Kirk Verified Customer Verified Customer

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Working with Bill was delightful. However we left an item in the loaner car and our experience with the valet when trying to recover our item was horrible. He was rude and disrespectf However we left an item in the loaner car and our experience with the valet when trying to recover our item was horrible. He was rude and disrespectful. More

by Aimee.maggs Verified Customer Verified Customer

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Bill did an awesome job of turning a difficult situation into a very pleasant customer experience. into a very pleasant customer experience. More

by ccamronc Verified Customer Verified Customer

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Simple I don't want to say more, it was simple and professional. Been a customer for decades. professional. Been a customer for decades. More

by mpit1 Verified Customer Verified Customer

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Amazing helpfulness. Described and explained everything in detail every step of the way, excellent service and workmanship. A pleasure to work with. Looking forward to my Described and explained everything in detail every step of the way, excellent service and workmanship. A pleasure to work with. Looking forward to my next visit. Thanks so much! More

by 20140 Verified Customer Verified Customer

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Exceptional service from start to finish. The team was professional, efficient, and my BMW runs perfectly. The team was professional, efficient, and my BMW runs perfectly. More

by gabfig Verified Customer Verified Customer

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I see lack of communication to customer once car is left in the service center , my car got towed on Saturday and should have been picked up for service on Monday. Whereas I had to follow up and came to kn in the service center , my car got towed on Saturday and should have been picked up for service on Monday. Whereas I had to follow up and came to know Amy was on leave sealed repreywas on leave which is strange why the customer and car had to wait other representatives should have worked . More

by preetipuri78 Verified Customer Verified Customer

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