Bill Cosenza
Bill Cosenza at BMW of West Chester
Refer Me

Bill Cosenza

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
4.9
189 Reviews
4.9

189 Reviews

Write a Review

189 Reviews of Bill Cosenza

November 20, 2024

Dealership Rating
Employee Rating

I have been working with this dealership for over 25 years. Would not go anywhere else. Great sales / service. More

by Jkaspar
Recommend Dealer
Yes

Other Employees Tagged: Scott Gately

Nov 20, 2024

BMW of West Chester responded

We are gladdened to hear we have provided great service and sales to you for the past 25 years! Thank you for continuing to choose BMW of West Chester!

November 16, 2024

Dealership Rating
Employee Rating

Always had a good experience here. That is probably why we bought three cars from here. Miss my original SA Rob Johan. He was the best of the best of the best. Nothing against anyone e More

by mzosiecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

Nov 18, 2024

BMW of West Chester responded

Rob was one of the best! We appreciate your kind words. We strive to continue the consistent service you have received in the past.

November 13, 2024

Dealership Rating
Employee Rating

Great flexibility. Thank for offering loaner. I came back late so hard to get n explanation on the bill as couple of services were pushed back. The only critique I More

by RAMINDERCHATHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2024

Dealership Rating
Employee Rating

My experience was wonderful because my service advisor was great and so were the mechanics that worked on my car More

by MEISENHARDT86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the performance of your service advisor Bill C and our team here at BMW of West Chester!

November 01, 2024

Dealership Rating
Employee Rating

Excellent service, especially Bill Cosenza! Great communications throughout the process. Very thorough and knowledgeable! Thank you! More

by M.DAMICO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

BMW of West Chester responded

We are gratified to hear you have been so pleased with the knowledgeable service experience delivered by Bill. Many thanks again from all of us here at BMW of West Chester!

October 21, 2024

Dealership Rating
Employee Rating

On Saturday October 19th my 2021 M340i was scheduled for a 10:40 am appointment. We removed the summer performance tires and replaced them with new winter tires. I supplied the tires and black balance weigh More

by hondatyper-00798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

BMW of West Chester responded

We are delighted to hear you were so pleased with the helpful and supportive service experience delivered by Bill and our team here at BMW of West Chester!

Oct 22, 2024

hondatyper-00798 responded

I drive 1 hour 30 mins passing two BMW dealerships around my area because of the respectful, polite, atmosphere you’re dealership provides . the hard work your staff provides doesn’t go unnoticed or unappreciated again I couldn’t be any happier with my new tires and the alignment that Bill recommended 100% made a difference.

October 21, 2024

Dealership Rating
Employee Rating

A great place to take your old bmw fir service, they are honest and skilled mechanics, even the service advisor was respectful and honest More

by YAREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the respectful performance of our service team here at BMW of West Chester!

October 04, 2024

Dealership Rating
Employee Rating

Chris and his team go beyond to help out. They also do it right the first time! Thanks More

by Dschiltz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 07, 2024

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

October 02, 2024

Dealership Rating
Employee Rating

Service is always A-1! Bill Cosenza goes above & beyond! See you next time! Thanks More

by barmorepat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2024

BMW of West Chester responded

We are gratified to hear you have continued to be so pleased with the the assistance delivered by Bill and our team here at BMW of West Chester!

September 25, 2024

Dealership Rating
Employee Rating

Always happy with the service at WC BMW. Always go above and beyond to address the issue and with great customer service! Thank you! More

by akellyfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

BMW of West Chester responded

We are gratified to hear you were so pleased with the professional performance of our service team here at BMW of West Chester!

1
...

Dealership Inventory (213 Vehicles)

new 2025 BMW i4 Gran Coupe car, priced at $68,140
2025 BMW i4 Gran Coupe
new
Green Metallic exterior
Automatic
All-wheel Drive
used 2025 MINI Countryman car, priced at $37,355
2025 MINI Countryman
used
Silver exterior
Automatic
All-wheel Drive
new 2025 BMW X2 car, priced at $52,405
2025 BMW X2
new
Gray Metallic exterior
Automatic
All-wheel Drive
used 2020 BMW X5 car, priced at $37,604
2020 BMW X5
used
Alpine White exterior
Automatic
All-wheel Drive
new 2025 BMW X6 car, priced at $83,885
2025 BMW X6
new
Carbon Black Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X5 car, priced at $67,850
2025 BMW X5
used
Alpine White exterior
Automatic
All-wheel Drive