Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
295 Reviews
4.9

295 Reviews

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295 Reviews of Bill Cosenza

October 25, 2025

Dealership Rating
Employee Rating

Highly customer focused Clear explanations of work to be performed Promptly responds to questions Friendly engagement More

by MKELLEY20
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Recommend Dealer
Yes

Other Employees Tagged: Caroline Combs

October 24, 2025

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The team at BMW of West Chester took good care of my maintenance needs in a timely manner. More

by fe2del
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Workmanship
Service Time
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Recommend Dealer
Yes

October 24, 2025

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Dealership amazing! It’s easy to Book service online, great customer service and always keep you updated on what has to be done. More

by JENNIFER.ESPOSITO1
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Recommend Dealer
Yes

October 19, 2025

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The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. More

by DJWOODY713
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Recommend Dealer
Yes

October 18, 2025

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Very professional Answered all of the questions that I had and suggested methods I could use to take full advantage of my car More

by BAYBERRY49
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

October 17, 2025

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Employee Rating

Bill went out of his way to help me with a flat tire. Airelle was also helpful More

by MEAGANPWATKINS
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Recommend Dealer
Yes

October 16, 2025

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Bill was great. First person that helped me get my ex husband off the account name for MY bmw More

by Bcreeger
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Recommend Dealer
Yes

October 09, 2025

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BMW of West Chester provides excellent service with very smooth transactions. I always enjoy working with them. More

by mihama
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Recommend Dealer
Yes

October 08, 2025

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Ok but very expensive was there because of a recall work. Completed as promised ok More

by RLORAH48
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 04, 2025

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Employee Rating

I could not be more pleased the way I was treated. Not to mention how clean my car was upon its return from service. Thank you More

by BOBBYDBFIC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi, Caroline Combs

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