Bill Cosenza

Bill Cosenza always does a great job for me when I bring my car in for service. He knows what needs to be done and does a great job shepherding my car through the shop. He keeps me apprised of the progres my car in for service. He knows what needs to be done and does a great job shepherding my car through the shop. He keeps me apprised of the progress and makes sure the car is ready when it's supposed to be. Great service! More

by BeemerDriver Verified Customer Verified Customer

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The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001 Verified Customer Verified Customer

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Sales department is horrible. I tried twice to purchase a car there with bad experiences. But service department is excellent, top notch like Frank and Bill which is the only reas I tried twice to purchase a car there with bad experiences. But service department is excellent, top notch like Frank and Bill which is the only reason I purchased another BMW versus a Mercedes. They bring me back everytime for maintenance even when my maintenance contract ends because they treat me with respect, explain everything in detail and are very knowledgeable. You have the A team with them More

by TINAMARIE247 Verified Customer Verified Customer

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They always goes the extra mile to make sure issues are addressed properly and to the fullest extent. addressed properly and to the fullest extent. More

by Floyd Verified Customer Verified Customer

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Bill Cassandra is the best service rep I’ve ever had. I have purchased seven BMW’s over my career and he’s hand.Above everyone else. You’re lucky to have . he is one of the reasons II stay with your d I have purchased seven BMW’s over my career and he’s hand.Above everyone else. You’re lucky to have . he is one of the reasons II stay with your dealership More

by JOEOBRX Verified Customer Verified Customer

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Bill and team worked very hard to get me in and out quickly. I appreciated their flexibility to provide me short term service when I didn’t sign up for this. I also appreciated the Uber ride and bil quickly. I appreciated their flexibility to provide me short term service when I didn’t sign up for this. I also appreciated the Uber ride and bills understanding of my hesitancy to do all the possible services on this visit. More

by SUSANBEAUCHAMP Verified Customer Verified Customer

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Bill Consenza is the best! !!Words can't describe how exceptional he is at his work he performs!!Thank you!!BMW is lucky to have you!! 5*****+ !!Words can't describe how exceptional he is at his work he performs!!Thank you!!BMW is lucky to have you!! 5*****+ More

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Great service. Joe Izzy is my service advisor he keeps me updated on all my service. Joe Izzy is my service advisor he keeps me updated on all my service. More

by sudean118 Verified Customer Verified Customer

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I would recommend this dealership to my friends because I always have a positive experience whenever I have my vehicles serviced there. always have a positive experience whenever I have my vehicles serviced there. More

by NCCAROLINABLU Verified Customer Verified Customer

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Bill always kept me informed about the service on my vehicle Appreciated his assistance. And courtesy. vehicle Appreciated his assistance. And courtesy. More

by edschmid Verified Customer Verified Customer

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