Bill Cosenza
Bill Cosenza at BMW of West Chester

Bill Cosenza

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.9
343 Reviews
4.9

343 Reviews

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343 Reviews of Bill Cosenza

January 02, 2026

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Employee Rating

I had an great experience car got in and out same day. Bill was through while explaining other recommendations services. Thanks Bill! More

by RTOSHDE87
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Gibson

December 31, 2025

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Friendly, professional service - kept me well informed throughout the service. Bill really takes time for his customers. More

by cvesposito
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 31, 2025

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Employee Rating

Best dealership I have used in 30+ years of owning BMWs. Service, sales, parts all first-rate. I would not take my cars anywhere else. More

by Rwsmaster
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Service Communication
Recommend Dealer
Yes

December 30, 2025

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Excellent service. Thorough & timely. Great communication with customers while car is Bring serviced. Great value & easy to work with. More

by cancelmo
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 24, 2025

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Employee Rating

As always, Bill took care of my service needs professionally and was very helpful and informative. Work was completed as promised and I was on my way. More

by Mf267245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 24, 2025

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Service was fast and pleasant. I appreciated having a loaner over the weekend. All the issues with my car were fixed at one time. More

by mmjoarder
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Recommend Dealer
Yes

December 22, 2025

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Good service as always Got my annual inspection done while waited. Good service as always. More

by YOUYA
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 19, 2025

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Employee Rating

Service was smooth, Bill was straightforward, polite and clear in his communication. It took a while for the shop to work on my car, but when they did, the work was done quickly. Overall, good experience! More

by ankit.iitb.kumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 18, 2025

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Employee Rating

Great Great experience, professional on time courteous Thank you very much and have a great holiday season More

by ali.abedin
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

December 17, 2025

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Employee Rating

Professional and friendly Bill is always Professional friendly and makes you feel right at home More

by RGRACE0
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

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