Austin Shemon
Austin Shemon at Mercedes-Benz of Hagerstown
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Austin Shemon

Sales Manager

Mercedes-Benz of Hagerstown

1955 Dual Highway
Hagerstown, MD 21740

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4.9
414 Reviews

Dealership Experience

18 yrs

4.9

414 Reviews

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414 Reviews of Austin Shemon

December 03, 2024

Dealership Rating
Employee Rating

Amazing customer service! I’m very satisfied with my experience. Barry London gave me a great explanation of how everything worked. More

by joserivasmijo5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Dec 03, 2024

Mercedes-Benz of Hagerstown responded

Jose, we're delighted to hear that Barry provided you with an amazing experience at Mercedes-Benz of Hagerstown. Thank you for sharing your satisfaction!

November 29, 2024

Dealership Rating
Employee Rating

Rob was fantastic to work with and we had a great experience buying. They took time to answer all our questions. Excellent customer service! More

by RogerB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds

Dec 02, 2024

Mercedes-Benz of Hagerstown responded

Roger, we're delighted to hear that Rob and the team at Mercedes-Benz of Hagerstown provided excellent customer service during your purchase. Thank you for sharing your positive experience!

October 18, 2024

Dealership Rating
Employee Rating

I have bought many cars over the years and Barry is the best agent that I have ever dealt with. EVER!!! More

by cem1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 21, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to hear that Barry provided such exceptional service at Mercedes-Benz of Hagerstown! Thank you for sharing your experience, and we hope you enjoy many great drives ahead.

October 17, 2024

Dealership Rating
Employee Rating

We needed a dealership that was efficient and accurate in managing our order. Mercedes-Benz at Hagerstown provided a seamless experience under guidance of Barry London. We appreciate the personal touch an More

by rossleed
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Barry London

Oct 17, 2024

Mercedes-Benz of Hagerstown responded

Thank you for sharing your experience with us! We're delighted to hear that Barry and the team at Mercedes-Benz of Hagerstown provided efficient service and a personal touch. We appreciate your support!

October 01, 2024

Dealership Rating
Employee Rating

He took great care of us and got us the car we wanted. He and the rest of the management staff gave us a great and affordable deal on a great car. We can’t say enough about everybody at the dealership. More

by Lannonmr2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Mercedes-Benz of Hagerstown responded

Lannon, we're delighted to hear that you had such a positive experience with our team at Mercedes-Benz of Hagerstown. Thank you for recommending us and sharing your kind words about Marty, Alex, Justin, and the rest of our staff! Enjoy your new car!

September 30, 2024

Dealership Rating
Employee Rating

Rob as always was fantastic! Very knowledgeable of his product and the need of his customers. Thanks Rob for another great experience! Mercedes is lucky to have you! More

by JohnHull11428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Edmonds

Oct 01, 2024

Mercedes-Benz of Hagerstown responded

John, we're delighted to hear that Rob provided you with another great experience at Mercedes-Benz of Hagerstown. Thanks for the fantastic feedback!

July 15, 2024

Dealership Rating
Employee Rating

I have been a loyal customer here for the past 30 years simply because this dealership is “The best of the best!” More

by queenbee3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Mercedes-Benz of Hagerstown responded

Thank you for being a loyal customer for the past 30 years! We're honored to be considered "The best of the best" at Mercedes-Benz of Hagerstown. Your continued support means everything to us!

June 16, 2024

Dealership Rating
Employee Rating

We had a great experience buying our new car. Everyone was helpful and informative. Thanks! More

by kcmaz24
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 17, 2024

Mercedes-Benz of Hagerstown responded

Thank you for choosing Mercedes-Benz of Hagerstown, we appreciate your positive feedback! Enjoy your new ride!

April 20, 2024

Dealership Rating
Employee Rating

We had a great experience, easy transaction, courteous and knowledgeable staff and fast service. Highly recommend. More

by 2dawgbluz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Folz, Rob Edmonds

Apr 22, 2024

Mercedes-Benz of Hagerstown responded

We're delighted to know that you had a great experience with us at Mercedes-Benz of Hagerstown! Thank you for recommending our knowledgeable staff and quick service. We appreciate your support!

March 28, 2024

Dealership Rating
Employee Rating

Kyle was awesome to work with. Thank you for working with me and being so patient More

by whitney.burger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Swanson

Mar 28, 2024

Mercedes-Benz of Hagerstown responded

It's great to hear Kyle was a huge help throughout the process at Mercedes-Benz of Hagerstown! Thanks for the shout-out, Whitney, and enjoy the ride!

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