Ashley Neely | Page 11

Helped me out, and explained issue of the vehicle to me thoroughly. Overall, a great experience thoroughly. Overall, a great experience More

by john.a.massolini Verified Customer Verified Customer

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Ok service. I just didnt understand why some codes were not revealed during the first two visits. I just didnt understand why some codes were not revealed during the first two visits. More

by Parsoncornelius Verified Customer Verified Customer

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Great people great service great prices. Fast reliable on time good communications car returned clean. Fast reliable on time good communications car returned clean. More

by DLALOMIA Verified Customer Verified Customer

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Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service… Thank you for your excellent service… More

by Dnice1234 Verified Customer Verified Customer

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My car was taken in for an oil change and another repair, but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my c but when I got the car back the oil change wasn’t done and neither was the repair. I spoke to John, the service manager, and he arranged to have my car picked back up and have the oil changed and the repair made, no charge. I was very impressed and grateful. The valet service is great too. I appreciate not having to sit in the dealership to wait. The valet drivers were very nice and personable, too. Thank you! More

by PhilnDeb Verified Customer Verified Customer

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I’ve written a review 3or 4 times it is deleted when I press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to press next. I stood awkwardly in service writing area while 3 writers finished their discussion. No one greeted me or used my name. I made my way to Ashleys desk. When I picked up my truck Ashley showed me how to fix the problem myself. A simple switch to show the gear as the transmission shifts. I was puzzled why I wasn’t shown this “fix” the first time I had this concern. I have not been pleased with the changes in service writing for the past few years. It is getting worse not better. I feel like a non customer. Maybe time for a dealership change. Time will tell. More

by COFFIELDCJ Verified Customer Verified Customer

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We had a very expensive fix on our daughter’s car. Ganley’s price, although expensive, was more than fair compared to the other places we called. They did a great job. Ashley kept us in the loop as wa Ganley’s price, although expensive, was more than fair compared to the other places we called. They did a great job. Ashley kept us in the loop as was very helpful and professional. We’ll be back! More

by TMLNARIK Verified Customer Verified Customer

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Best service around Vehicle always ready when promised The staff is always friendly and accommodating Would recommend this service to anyone !!! The staff is always friendly and accommodating Would recommend this service to anyone !!! More

by mschneides Verified Customer Verified Customer

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Dez is the best salesman I have ever dealt with. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. With John backing him up, we leave feeling we did the best we could. My wife and I don’t even think of going somewhere else. More

by Larry Boville Verified Customer Verified Customer

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Polite, professional writers and knowledgeable, thorough technicians to get my vehicle service done. They kept me updated about the progress of the work and what needs to be done with pictures and an easy t technicians to get my vehicle service done. They kept me updated about the progress of the work and what needs to be done with pictures and an easy to process explanation of the problem and solution. More

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