Ariella Cancel
Ariella Cancel at Spitzer Kia Cleveland

Ariella Cancel | Page 2

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.6
45 Reviews
4.6

45 Reviews

Write a Review

45 Reviews of Ariella Cancel

May 11, 2026

Dealership Rating
Employee Rating

They did not accept my $10 off any oil change coupon that 8 received in the mail More

by Burt B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 14, 2026

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention.

May 11, 2026

Dealership Rating
Employee Rating

Great customer service skills. Prompt fast service. Definitely a pleasure to get my car serviced here. More

by Shawn 78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Spitzer Kia Cleveland responded

It’s great to hear our team provided prompt, friendly attention for your Kia Sportage. Ariella appreciates your feedback and is glad your visit was a pleasure. Thank you for trusting us with your service needs.

May 04, 2026

Dealership Rating
Employee Rating

Everyone is super nice, ready and willing to assist and are very communicative when it comes to getting service done! More

by Meh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear you found our service team friendly, eager to help, and clear about each step on your GMC Terrain. We’re pleased you felt well informed throughout the process. We look forward to assisting with any future maintenance.

May 01, 2026

Dealership Rating
Employee Rating

Great service very timely very polite and professional kept me updated every step of the way and made sure I had no questions or concerns More

by paultmlady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Bernald

May 01, 2026

Spitzer Kia Cleveland responded

We’re thrilled to know you found our service for your Kia Sportage to be timely, polite, and professional. We appreciate the chance to keep you informed and ensure all your questions were answered; feel free to reach out whenever you need assistance.

April 30, 2026

Dealership Rating
Employee Rating

Overall good service thanks for your having my car done on time. Appreciate the staff at KIA. More

by JRIVERAABBASERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Spitzer Kia Cleveland responded

We’re glad to hear your Sorento was serviced on time. Thank you for recognizing our Kia team and we look forward to helping you again.

April 30, 2026

Dealership Rating
Employee Rating

So quick and easy to sign up for the appointment, very quick communication when adding my rotation, and the wait for the work wasn’t terrible More

by JSHEB1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Spitzer Kia Cleveland responded

We’re pleased scheduling your service appointment was straightforward and that our team communicated quickly about your rotation. It’s great the wait for your Kia Forte’s service was minimal. Ariella will pass along your feedback to our service department.

April 23, 2026

Dealership Rating
Employee Rating

Took me 3 trips for them to try and fix my car and was told after they had my car for 3 weeks that their master mechanic said that it wasn't designed to lock from the passenger outside door handle button. More

by Richard Ballard
Recommend Dealer
No

Other Employees Tagged: Ariella Cancel

Apr 26, 2026

Spitzer Kia Cleveland responded

Richard, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

April 19, 2026

Dealership Rating
Employee Rating

I was in and out with no problem they keep me up to date about my suv More

by ulyssesjohnson905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Watkins

Apr 19, 2026

Spitzer Kia Cleveland responded

Thank you for the 5-star review. It was a pleasure completing service on your Kia Sorento promptly and keeping you informed throughout its visit. Your feedback means a lot to our team.

April 15, 2026

Dealership Rating
Employee Rating

Trip (1) 3hrs. I brought the car in for a passenger window not working. They ordered a window motor. Trip (2) 3hrs. The window motor was NOT the problem. They order More

by madisonlinda
Recommend Dealer
No

Other Employees Tagged: Ariella Cancel

Apr 19, 2026

Spitzer Kia Cleveland responded

Thank you for your review. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 09, 2026

Dealership Rating
Employee Rating

Very friendly and helpful with my purchase. George was very helpful and understood what I was looking for. More

by Dtwister62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2026

Spitzer Kia Cleveland responded

Thanks for sharing your thoughts. George R. is glad he understood your needs and helped you find the perfect Kia Seltos. Enjoy your new ride!

2
...

Dealership Inventory (343 Vehicles)

new 2026 Kia Sportage Hybrid car, priced at $34,130
2026 Kia Sportage Hybrid
new
Snow White Pearl exterior
Automatic
All-wheel Drive
used 2025 GMC Sierra 2500 car, priced at $98,000
2025 GMC Sierra 2500
used
Gray exterior
Automatic
Four-wheel Drive
new 2026 Kia Seltos car, priced at $27,615
2026 Kia Seltos
new
Snow White Pearl exterior
CVT
All-wheel Drive
used 2020 Nissan NV Cargo NV2500 HD car, priced at $11,499
2020 Nissan NV Cargo NV2500 HD
used
Glacier White exterior
Automatic
Rear-wheel Drive
new 2026 Kia Sorento car, priced at $41,108
2026 Kia Sorento
new
Brown exterior
Automatic
All-wheel Drive
new 2026 Kia Sportage car, priced at $35,820
2026 Kia Sportage
new
Wolf Gray exterior
Automatic
All-wheel Drive