Ariella Cancel
Ariella Cancel at Spitzer Kia Cleveland

Ariella Cancel | Page 2

Service Advisor

Spitzer Kia Cleveland

3414 Brookpark Road
Cleveland, OH 44134

4.6
32 Reviews
4.6

32 Reviews

Write a Review

32 Reviews of Ariella Cancel

March 28, 2026

Dealership Rating
Employee Rating

Terrible! I was told 60 to 90 minutes. It took over 2 hours. Other customers came in after me and left before me. Why schedule an appointment time if that mean More

by TONYM92979
Recommend Dealer
No

Other Employees Tagged: Ariella Cancel

Apr 01, 2026

Spitzer Kia Cleveland responded

Tony, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

Apr 01, 2026

Spitzer Kia Cleveland responded

Tony, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

March 27, 2026

Dealership Rating
Employee Rating

They made it fast and easy and took care of everything even a recall so I was happy to hear that when waiting the salesman that we bought our car from remembered us right away even remember my son's name More

by MICKYNPAM
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Mar 27, 2026

Spitzer Kia Cleveland responded

Thank you for the five-star review and for letting us know Ariella and our team provided fast, easy service on your Kia Telluride and even handled the recall. It’s great that Ariella remembered your family’s names and made you feel welcome. We appreciate your feedback about the play area and will explore adding new crayons and coloring options for the little ones.

March 26, 2026

Dealership Rating
Employee Rating

Very courteous, helpful staff. Ariella was very helpful and greeted us as soon as we arrived. More

by GW
Recommend Dealer
Yes

Other Employees Tagged: Douglas Goldie

Mar 26, 2026

Spitzer Kia Cleveland responded

It’s great to hear our team provided a welcoming experience during your Kia Soul service. We’re glad Ariella greeted you right away and offered helpful assistance. Feel free to reach out when you need us again.

March 24, 2026

Dealership Rating
Employee Rating

Very accommodating From sales to finance to service and loaners I've had a memorable experience More

by Adriansaborit13
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Mar 25, 2026

Spitzer Kia Cleveland responded

Thank you for highlighting our accommodating support from sales through finance and service. Ariella and our team are pleased the loaner vehicle helped make your visit memorable and that your Kia received attentive care.

March 24, 2026

Dealership Rating
Employee Rating

Very enjoyable. No problems. Very knowledgeable and friendly. My experience made my day. My car was ready before the promised time. It was a great experience. More

by Scooter
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Mar 25, 2026

Spitzer Kia Cleveland responded

It’s great to hear our knowledgeable and friendly team made your day. We’re pleased your Kia Sportage was ready sooner than expected. Thank you for the 5-star review, Ariella.

March 20, 2026

Dealership Rating
Employee Rating

They had my car for week and also cracked my front windshield and the lady that sits behind Ariella is very rude I mention this to Randy on this past Monday and he said he talked to her Saturday about More

by Shadowspirit65
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Mar 22, 2026

Spitzer Kia Cleveland responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience.

March 17, 2026

Dealership Rating
Employee Rating

Swift, professional, satisfied Service was excellent, our issue was fixed swiftly. We are well pleased. More

by C&JK
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Mar 17, 2026

Spitzer Kia Cleveland responded

We’re glad your Kia Soul received prompt and professional attention and that the issue was resolved swiftly. Ariella appreciates your positive feedback. We look forward to helping you with any future service needs.

March 15, 2026

Dealership Rating
Employee Rating

The team of worker's Saturday was fast and efficient. Would recommend them highly. Thanks More

by DPASKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

Spitzer Kia Cleveland responded

It’s great to hear our Saturday team provided fast and efficient service for your Kia Sportage. Thank you for recommending us, and we look forward to assisting you again.

March 13, 2026

Dealership Rating
Employee Rating

Im treated like a King Im treated like a king by the majority of staff More

by STEVEMCRITCHLEY
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Mar 14, 2026

Spitzer Kia Cleveland responded

It’s wonderful to hear Ariella and our team treated you like a king during your Kia Sorento Hybrid service. Thank you for the kind feedback and we look forward to helping you again.

March 13, 2026

Dealership Rating
Employee Rating

Quickness, Arielle so polite and professional Professional clean plus my car washed that's a plus More

by bikerblanca
Recommend Dealer
Yes

Other Employees Tagged: Ariella Cancel

Mar 13, 2026

Spitzer Kia Cleveland responded

It’s great to hear Ariella’s polite, professional approach and our quick turnaround met your expectations. We’re glad your Kia left our lot clean and refreshed with the added wash. Thank you for sharing your experience.

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