Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 8

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

Contact Me
5.0
155 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

5.0

155 Reviews

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155 Reviews of Andrew Horne

May 25, 2023

Dealership Rating
Employee Rating

Everything was great, service was completed ahead of time, Andy was great too! Wonderful experience overall! More

by Deepanshusaini07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 13, 2023

Dealership Rating
Employee Rating

The dealership was clean and all the staff courteous. The waiting room area was fantastic. More

by cbancrof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 09, 2023

Dealership Rating
Employee Rating

It was a good experience. They weee very pompt in everything and competed the service on time. More

by Sid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2023

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

May 01, 2023

Dealership Rating
Employee Rating

Fast scheduling. Prompt service. Friendly staff and nice waiting area. I'll be back again! More

by GregMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2023

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 09, 2023

Dealership Rating
Employee Rating

The service is always seamless. Andy has been very knowledgeable and responsive every time we need help. More

by Abhishek Das
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Shaparin

Apr 10, 2023

Mercedes-Benz of Princeton responded

Thanks for your perfect, top-tier review! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 01, 2023

Dealership Rating
Employee Rating

I have been a loyal customer of Princeton MB since it opened its doors!. I never had a better relationship with any other dealer. Things have changed over the years, but despite these changes, dealing More

by Baumporsche
Recommend Dealer
Yes
Apr 10, 2023

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

March 06, 2023

Dealership Rating
Employee Rating

Outstanding performance by the service team. Andy (Horne) and team diagnosed the problems to the last detail, and performed the repairs very efficiently. My car’s as good as new. Thank you! More

by Makooi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 24, 2023

Dealership Rating
Employee Rating

mercedes was able to fix the issue in the service and also completed the open recalls More

by modiravi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2023

Mercedes-Benz of Princeton responded

We appreciate, and are grateful for your continued loyalty. At Mercedes-Benz of Princeton, we strive to provide every client with an enjoyable, trustworthy vehicle servicing experience. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

February 16, 2023

Dealership Rating
Employee Rating

Service was timely and staff was pleasant and professional. Service waiting area was clean and enjoyed the coffee! More

by RedEscape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Feb 21, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Andrew and Jeff! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 03, 2023

Dealership Rating
Employee Rating

Work was performed as scheduled and Andy saved me over $800!! The initial price was more but Andy’s honesty saved me from work that didn’t need to be done. I went and got a wheel alignment as suggested an More

by HruAtnRa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Hirtler

Feb 04, 2023

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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