Andrew Horne
Andrew Horne at Mercedes-Benz of Princeton

Andrew Horne | Page 16

Service Advisor

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

Contact Me
5.0
155 Reviews

Dealership Experience

21 yrs, 5 mos

Industry Experience

31 yrs, 5 mos

Languages Spoken

English English

5.0

155 Reviews

Write a Review

155 Reviews of Andrew Horne

November 18, 2019

Dealership Rating
Employee Rating

Andy is the best!!! Always so helpful and prompt and communicates well. I really appreciate his advice and he really goes the extra mile making my visit seamless. More

by Katokerlin
Recommend Dealer
Yes
Nov 19, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars for Andy! We are so excited that our service team was able to provide to you an exceptional experience! We appreciate your commitment to our dealership!!

November 10, 2019

Dealership Rating
Employee Rating

The service quote was given as 595 at drop off but later was told the price is high as my car is Bluetec diesel. Why don’t the service manager check what car he is taking in before giving the quote. Thank More

by Rao
Recommend Dealer
No
Nov 19, 2019

Mercedes-Benz of Princeton responded

Rao, I am sorry for the confusion. You are correct, Andy should have looked up the Vin# before quoting you the price. As you know on a BlueTec diesel engine the Ad Blue solution is the reason for the high cost and depending on your driving the amount will vary. Thank you for being a loyal customer. Joseph Hobbs Internet Manager jhobbs@mbprinceton.com

November 10, 2019

Dealership Rating
Employee Rating

good service The reception desk and service department are good. they delivered professional service and quality. but it is hard to get a loaner car during the ser More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! If there is anything we can help you with in the future, please let us know. Thank you for your business!!

November 03, 2019

Dealership Rating
Employee Rating

Excellent! I have been going there since I purchased my first MB in 1985. Have always been pleased with my purchases and the service and staff. m More

by KETS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Lai, Brian McCoy, Jeffery Hirtler, Linda Tague, Victor Rivera , Miguel Cruz, Joseph Hobbs, Ana Rivera, Tom Knoblock-purchased first car from him

Nov 04, 2019

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your review with us! It is a pleasure to know that or team has provided you with such excellent assistance. We appreciate your loyalty over the years and hope that you are going to enjoying your new Mercedes-Benz!

September 07, 2019

Dealership Rating
Employee Rating

A service for my 2008 E class Scheduled an A service for my 2008 E class. No loaners were available, so I knew I had to wait. The experience was terrific. I was one of the first pe More

by Ralph Knotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 18, 2019

Mercedes-Benz of Princeton responded

Thank you for the 5 stars!!!! We are glad that our team was able to arrange a exceptional service experience. If there is anything we can help you with in the future, please let us know.

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