Andrew Horne | Page 15

Professional, courteous, on-time service Have used this dealership for the last 13 yrs, since we moved into the area. Service has consistently met or exceeded expectations. The staff is pr Have used this dealership for the last 13 yrs, since we moved into the area. Service has consistently met or exceeded expectations. The staff is professional and courteous. Facilities are first-rate. Last week the auxiliary battery in my car (2015 S class) malfunctioned; it had to be replaced. I was told to come in the next morning first thing, no appointment needed, as for express service and it would take about an hour. I arrived at 8 am, saw the service adviser within 5 min. and was on my way with a new battery and a nicely washed vehicle by 9:15 am. The dealership charges a hefty price for parts and labor, but no more than other Mercedes dealers. You get premium service at a premium price. For me, that is a reasonable deal. More

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Customers First...Always! Always a great experience dialing with Andy and the service team at MB of Princeton. Convenient appointments, immaculate service area, knowledgeable a Always a great experience dialing with Andy and the service team at MB of Princeton. Convenient appointments, immaculate service area, knowledgeable and courteous staff, and return of detailed-like vehicle. More

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Great experience, very detailed when explaining the process during my visit- I would definitely recommend friends and family to purchase a vehicle here- I also appreciated the updated and follow up cal process during my visit- I would definitely recommend friends and family to purchase a vehicle here- I also appreciated the updated and follow up calls More

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excellent experience manager andy horne provided excellent service. all work was completed as requested and both vehicles were completed on time as promised. recieved fo manager andy horne provided excellent service. all work was completed as requested and both vehicles were completed on time as promised. recieved follow-up call from my salesman (ruben lebron) that evening checking if everything completed satisfactorily. More

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Great first time service experience.Very accommodating Great first time service experience. Very accommodating and very professional. As this was the first and successful at that, I plan on using your ser Great first time service experience. Very accommodating and very professional. As this was the first and successful at that, I plan on using your service going forward. More

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Always a pleasure I appreciate the quality of service received at Mercedes-Benz of Princeton. Thanks for getting me in and out on short notice. Victor you rock! I appreciate the quality of service received at Mercedes-Benz of Princeton. Thanks for getting me in and out on short notice. Victor you rock! More

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John was amazing and he helped me a lot when i was in there returning my car and he made sure i left satisfied. I would love to give him 5 star because he truly deserves it. there returning my car and he made sure i left satisfied. I would love to give him 5 star because he truly deserves it. More

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The service is good and well organized. The waiting was not long and food is decent. I really enjoy the whole service with the dealership! not long and food is decent. I really enjoy the whole service with the dealership! More

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All service people are great . Always fix everything when I am there even when it is my fault. Could not ask for a greater crew. I am there even when it is my fault. Could not ask for a greater crew. More

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Professional The technician(s) performed the service and repair satisfactorily. MB did not have in stock a part needed for the repair, so they kept the car overni The technician(s) performed the service and repair satisfactorily. MB did not have in stock a part needed for the repair, so they kept the car overnight. It was ready when promised. Everybody was professional. More

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