Andres Zavala | Page 9

Great staff from the salesman to the finance team. Initially I called into look at the Nautilus; that car was too big for me and ended up getting the Mach-E, just perfect for me. I am loving my first Initially I called into look at the Nautilus; that car was too big for me and ended up getting the Mach-E, just perfect for me. I am loving my first electric vehicle! More

by TWELCH0215 Verified Customer Verified Customer

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My purchase was very enjoyable no pressure all questions & concerns addressed. Charlita was very friendly and made the purchase very smooth & concerns addressed. Charlita was very friendly and made the purchase very smooth More

by lawsontin Verified Customer Verified Customer

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Everything good took too long to get truck. Then when got everything good done 1 day thru sales picked truck up could have been cleaned better waxed and detailed but took left happy now 1 piece Then when got everything good done 1 day thru sales picked truck up could have been cleaned better waxed and detailed but took left happy now 1 piece fell off truck have to put in shop More

by STEVEEISENMAN4 Verified Customer Verified Customer

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Service was done in a timely manner while I waited. Problem was explained and fixed Problem was explained and fixed More

by GFD351 Verified Customer Verified Customer

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It was great to work with Brandon! He is very knowledgeable and provided Excellent Customer Service! He made this purchase a smooth and positive experience. He is very knowledgeable and provided Excellent Customer Service! He made this purchase a smooth and positive experience. More

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We always feel welcome when we walk in the door. We will return again. Thank you We will return again. Thank you More

by ANN16 Verified Customer Verified Customer

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Purchasing my vehicle at Koon’s Ford was seamless! Sales rep, Chuck, and the rest of the team made buying a car easy & stress-free. Sales rep, Chuck, and the rest of the team made buying a car easy & stress-free. More

by Lorraine Verified Customer Verified Customer

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The salesman was deceitful, the manager unreachable once the sale was made. No commitment to the customer. Terrible experience. the sale was made. No commitment to the customer. Terrible experience. More

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I recently purchased a 2024 Ford Bronco from Koons Ford of Annapolis, and I couldn't be happier with the entire experience. The professionalism of the team, led by owner Joe Koons, made the process smooth of Annapolis, and I couldn't be happier with the entire experience. The professionalism of the team, led by owner Joe Koons, made the process smooth and enjoyable. Joe Stewart, the sales representative, was detail-oriented and easy to work with, ensuring all my needs were met. Special thanks to sales manager John Powel and finance manager Andres Zavala for their expertise. I highly recommend Koons Ford of Annapolis for their outstanding service and commitment to customer satisfaction. It's a 5-star experience all around. More

by KARISBAKER Verified Customer Verified Customer

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There was no xx and everything was straightforward unlike so many other dealerships today it seems. Zach was great and was able to negotiate with us to get a deal we were both comfortable with! so many other dealerships today it seems. Zach was great and was able to negotiate with us to get a deal we were both comfortable with! More

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