Andres Zavala | Page 13

A wonderful car buying experience! Each person was very helpful and knowledgeable. This is why I keep coming back. Each person was very helpful and knowledgeable. This is why I keep coming back. More

by TRICIA ABERNATHY Verified Customer Verified Customer

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Excellent customer service all-around! Joseph was very kind, patient, informative, focused, and attentive to detail. The finance department provided excellent service as well, answering al Joseph was very kind, patient, informative, focused, and attentive to detail. The finance department provided excellent service as well, answering all questions I had regarding different warranties and loans. I would highly recommend Koons Ford of Annapolis! More

by lizzycoverton Verified Customer Verified Customer

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Highly recommended! Chuck was great to work with and went above and beyond to ensure I had a great buying experience. I live 2 hours away and would never buy anywhere be Chuck was great to work with and went above and beyond to ensure I had a great buying experience. I live 2 hours away and would never buy anywhere besides Koons Ford Annapolis. More

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Great team and everyone was nice, transparent and professional. Great experience and I met with several other dealers in the area to compare to. From sales to finance they are at a high level of serv professional. Great experience and I met with several other dealers in the area to compare to. From sales to finance they are at a high level of service More

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My experience was great with help from the service staff at Koon's Ford from the lot attendant to the service manager. I was impressed. at Koon's Ford from the lot attendant to the service manager. I was impressed. More

by ZACKDAVIS1239 Verified Customer Verified Customer

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Great experience great salesman and manager checkout was easy and clear they have called and checked back with me several times easy and clear they have called and checked back with me several times More

by pbpessagno Verified Customer Verified Customer

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Overall, I am pleased with the experience. I was somewhat disappointed with the value place on my trade in. I was also a little disappointed on the cleanliness of my new vehicle that was del I was somewhat disappointed with the value place on my trade in. I was also a little disappointed on the cleanliness of my new vehicle that was delivered directly from the factory, but those are overall minor details. The overall experience was good and I would recommend Koons to others. More

by miketerp1 Verified Customer Verified Customer

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Kevin was great but everyone else I worked with here was not. They filed my paperwork wrong twice and I had to travel back to this dealership many times to get it finalized. It was very inconvenient and the not. They filed my paperwork wrong twice and I had to travel back to this dealership many times to get it finalized. It was very inconvenient and they did not seem to be professional AT ALL. More

by abby Verified Customer Verified Customer

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I can’t blame Koons Ford or Charleta for it taking so long to get the first ever car I ordered. The dealership has been great. This is probably my 4th oor 5th car I’ve bought from Koons Ford. long to get the first ever car I ordered. The dealership has been great. This is probably my 4th oor 5th car I’ve bought from Koons Ford. More

by SLC82 Verified Customer Verified Customer

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Great time with the 2 sales people with helping with my new truck . Thanks guys new truck . Thanks guys More

by hvacdan Verified Customer Verified Customer

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