Dealership Experience
21 yrs
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
Spanish
145 Reviews
Write a Review145 Reviews of Andres Zavala
December 30, 2023
Everybody was very professional. I got a fair price and great service. This was my second time buying a new car from them. I got a fair price and great service. This was my second time buying a new car from them. More
Other Employees Tagged: John Powell, Charlita Hearn
December 13, 2023
I have bought several vehicles from this dealership and all times have been a pleasant experience . My recent purchase Chuck Greenlee & Tom Donovan were awesome to work with . Also Andres in finance was a all times have been a pleasant experience . My recent purchase Chuck Greenlee & Tom Donovan were awesome to work with . Also Andres in finance was awesome as well . More
Other Employees Tagged: Chuck Greenlee , Tom Donovan
December 11, 2023
The finance agent Andre is unresponsive to phone messages and emails . I have attempted to contact him for four weeks with a simple question regarding my extended warranty? He was very interested in selling and emails . I have attempted to contact him for four weeks with a simple question regarding my extended warranty? He was very interested in selling me the policy, but unfortunately his concerns for the customer stooped with the sale. Everyone else at the dealership was awesome. More
Other Employees Tagged: John Powell
December 04, 2023
Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More
Other Employees Tagged: John Powell, Earl Mosby, Mike Treas , John Gorman, Ron Johnson, Mike Kegley, Michael Matson, Dave Miller, Steven Taylor-Watts
November 30, 2023
Charlita helped me review the car and was quite knowledgeable about all of the buttons and dials. The finance department put the expected amount of on the deal and we came to a good deal together. knowledgeable about all of the buttons and dials. The finance department put the expected amount of on the deal and we came to a good deal together. Thanks! More
Other Employees Tagged: Charlita Hearn , Zach
November 23, 2023
What a wonderful car buying experience. Chris, our salesman was truly awesome to work with. He was knowledgeable, had a fantastic personality, and a true gentleman. John, the general s Chris, our salesman was truly awesome to work with. He was knowledgeable, had a fantastic personality, and a true gentleman. John, the general sales manager was such a professional. No pressure, no hassles, and he was willing to make a deal. Not only that but he went above and beyond to make us feel comfortable with the entire process. I would definitely recommend Annapolis Ford/Lincoln for your next vehicle. It's a dealership that is clean, courteous, and treats their customers with respect and kindness. More
Other Employees Tagged: John Powell
November 19, 2023
A wonderful car buying experience! Each person was very helpful and knowledgeable. This is why I keep coming back. Each person was very helpful and knowledgeable. This is why I keep coming back. More
Other Employees Tagged: John Powell, Earl Mosby , Terrie Norris
November 19, 2023
Excellent customer service all-around! Joseph was very kind, patient, informative, focused, and attentive to detail. The finance department provided excellent service as well, answering al Joseph was very kind, patient, informative, focused, and attentive to detail. The finance department provided excellent service as well, answering all questions I had regarding different warranties and loans. I would highly recommend Koons Ford of Annapolis! More
Other Employees Tagged: Mike Treas , Mike Kegley, Joseph Stewart, Receptionists
November 13, 2023
Highly recommended! Chuck was great to work with and went above and beyond to ensure I had a great buying experience. I live 2 hours away and would never buy anywhere be Chuck was great to work with and went above and beyond to ensure I had a great buying experience. I live 2 hours away and would never buy anywhere besides Koons Ford Annapolis. More
Other Employees Tagged: John Powell, Chuck Greenlee

