Andres Zavala | Page 11

Excellent customer service. Very pleased with my purchase. Will definitely buy from Koons again. Thank you. Very pleased with my purchase. Will definitely buy from Koons again. Thank you. More

by edonovan38 Verified Customer Verified Customer

Report | Print

Everybody was very professional. I got a fair price and great service. This was my second time buying a new car from them. I got a fair price and great service. This was my second time buying a new car from them. More

by martinterryins Verified Customer Verified Customer

Report | Print

I have bought several vehicles from this dealership and all times have been a pleasant experience . My recent purchase Chuck Greenlee & Tom Donovan were awesome to work with . Also Andres in finance was a all times have been a pleasant experience . My recent purchase Chuck Greenlee & Tom Donovan were awesome to work with . Also Andres in finance was awesome as well . More

by craigwhite1014 Verified Customer Verified Customer

Report | Print

The finance agent Andre is unresponsive to phone messages and emails . I have attempted to contact him for four weeks with a simple question regarding my extended warranty? He was very interested in selling and emails . I have attempted to contact him for four weeks with a simple question regarding my extended warranty? He was very interested in selling me the policy, but unfortunately his concerns for the customer stooped with the sale. Everyone else at the dealership was awesome. More

by TEDIROSE Verified Customer Verified Customer

Report | Print

Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More

by CBEDINGTON Verified Customer Verified Customer

Report | Print

Charlita helped me review the car and was quite knowledgeable about all of the buttons and dials. The finance department put the expected amount of on the deal and we came to a good deal together. knowledgeable about all of the buttons and dials. The finance department put the expected amount of on the deal and we came to a good deal together. Thanks! More

by HOMES315 Verified Customer Verified Customer

Report | Print

What a wonderful car buying experience. Chris, our salesman was truly awesome to work with. He was knowledgeable, had a fantastic personality, and a true gentleman. John, the general s Chris, our salesman was truly awesome to work with. He was knowledgeable, had a fantastic personality, and a true gentleman. John, the general sales manager was such a professional. No pressure, no hassles, and he was willing to make a deal. Not only that but he went above and beyond to make us feel comfortable with the entire process. I would definitely recommend Annapolis Ford/Lincoln for your next vehicle. It's a dealership that is clean, courteous, and treats their customers with respect and kindness. More

by TEDIROSE Verified Customer Verified Customer

Report | Print

A wonderful car buying experience! Each person was very helpful and knowledgeable. This is why I keep coming back. Each person was very helpful and knowledgeable. This is why I keep coming back. More

by TRICIA ABERNATHY Verified Customer Verified Customer

Report | Print

Excellent customer service all-around! Joseph was very kind, patient, informative, focused, and attentive to detail. The finance department provided excellent service as well, answering al Joseph was very kind, patient, informative, focused, and attentive to detail. The finance department provided excellent service as well, answering all questions I had regarding different warranties and loans. I would highly recommend Koons Ford of Annapolis! More

by lizzycoverton Verified Customer Verified Customer

Report | Print

Highly recommended! Chuck was great to work with and went above and beyond to ensure I had a great buying experience. I live 2 hours away and would never buy anywhere be Chuck was great to work with and went above and beyond to ensure I had a great buying experience. I live 2 hours away and would never buy anywhere besides Koons Ford Annapolis. More

Report | Print