Dealership Experience
21 yrs
Industry Experience
25 yrs, 8 mos
Languages Spoken
English
Spanish
141 Reviews
Write a Review141 Reviews of Andres Zavala
December 04, 2023
Expeditious and prompt service. Paula was extremely helpful on the telephone. The service personnel were all courteous. Paula was extremely helpful on the telephone. The service personnel were all courteous. More
Other Employees Tagged: John Powell, Earl Mosby, Mike Treas , John Gorman, Ron Johnson, Mike Kegley, Michael Matson, Dave Miller, Steven Taylor-Watts
November 30, 2023
Charlita helped me review the car and was quite knowledgeable about all of the buttons and dials. The finance department put the expected amount of on the deal and we came to a good deal together. knowledgeable about all of the buttons and dials. The finance department put the expected amount of on the deal and we came to a good deal together. Thanks! More
Other Employees Tagged: Charlita Hearn , Zach
November 23, 2023
What a wonderful car buying experience. Chris, our salesman was truly awesome to work with. He was knowledgeable, had a fantastic personality, and a true gentleman. John, the general s Chris, our salesman was truly awesome to work with. He was knowledgeable, had a fantastic personality, and a true gentleman. John, the general sales manager was such a professional. No pressure, no hassles, and he was willing to make a deal. Not only that but he went above and beyond to make us feel comfortable with the entire process. I would definitely recommend Annapolis Ford/Lincoln for your next vehicle. It's a dealership that is clean, courteous, and treats their customers with respect and kindness. More
Other Employees Tagged: John Powell
November 19, 2023
A wonderful car buying experience! Each person was very helpful and knowledgeable. This is why I keep coming back. Each person was very helpful and knowledgeable. This is why I keep coming back. More
Other Employees Tagged: John Powell, Earl Mosby , Terrie Norris
November 19, 2023
Excellent customer service all-around! Joseph was very kind, patient, informative, focused, and attentive to detail. The finance department provided excellent service as well, answering al Joseph was very kind, patient, informative, focused, and attentive to detail. The finance department provided excellent service as well, answering all questions I had regarding different warranties and loans. I would highly recommend Koons Ford of Annapolis! More
Other Employees Tagged: Mike Treas , Mike Kegley, Joseph Stewart, Receptionists
November 13, 2023
Highly recommended! Chuck was great to work with and went above and beyond to ensure I had a great buying experience. I live 2 hours away and would never buy anywhere be Chuck was great to work with and went above and beyond to ensure I had a great buying experience. I live 2 hours away and would never buy anywhere besides Koons Ford Annapolis. More
Other Employees Tagged: John Powell, Chuck Greenlee
November 07, 2023
Great team and everyone was nice, transparent and professional. Great experience and I met with several other dealers in the area to compare to. From sales to finance they are at a high level of serv professional. Great experience and I met with several other dealers in the area to compare to. From sales to finance they are at a high level of service More
Other Employees Tagged: Chuck Greenlee , Wes Fowler
October 25, 2023
My experience was great with help from the service staff at Koon's Ford from the lot attendant to the service manager. I was impressed. at Koon's Ford from the lot attendant to the service manager. I was impressed. More
Other Employees Tagged: Earl Mosby
October 18, 2023
Great experience great salesman and manager checkout was easy and clear they have called and checked back with me several times easy and clear they have called and checked back with me several times More
Other Employees Tagged: John Powell , Chris was my salesman
October 16, 2023
Overall, I am pleased with the experience. I was somewhat disappointed with the value place on my trade in. I was also a little disappointed on the cleanliness of my new vehicle that was del I was somewhat disappointed with the value place on my trade in. I was also a little disappointed on the cleanliness of my new vehicle that was delivered directly from the factory, but those are overall minor details. The overall experience was good and I would recommend Koons to others. More
Other Employees Tagged: Tom Donovan

