Andres Escobar
Andres Escobar at Norm Reeves Toyota Dallas

Andres Escobar

Finance Manager

Norm Reeves Toyota Dallas

9525 E R L Thornton Fwy
Dallas, TX 75228

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4.5
26 Reviews
4.5

26 Reviews

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26 Reviews of Andres Escobar

September 11, 2025

Dealership Rating
Employee Rating

Mr Santana was very helpful , and always willing to yo show me different suv that I need it to try , he is the best of the best More

by lagorda_bella41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antoni Santana

Sep 11, 2025

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

September 07, 2025

Dealership Rating
Employee Rating

Financial advisor to finalize everything was terrible. I almost walked out. He was extremely disrespectful. My trade in was low balled. More

by MINORJMORISHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 08, 2025

Norm Reeves Toyota Dallas responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 29, 2025

Dealership Rating
Employee Rating

I gave 5 stars but it really should be 3. I had to visit 3X before I purchased. They ran my credit without my permission. Saudvi was signing for my title. Argumentative and aggressive sale More

by regaltourtravel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ahmad

Aug 29, 2025

Norm Reeves Toyota Dallas responded

Here at Norm Reeves Toyota Dallas, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 29, 2025

Dealership Rating
Employee Rating

Overall buying my truck from Antoni and norm reeves was a great experience. I'd do it again More

by mark@nerdybrew.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Antoni Santana

Aug 29, 2025

Norm Reeves Toyota Dallas responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Norm Reeves Toyota Dallas! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 28, 2025

Dealership Rating
Employee Rating

Very nice staff, very knowledgeable about vehicles on the lot regardless of what make/model they were. More

by Brayden Lundy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Houston , (Nice man that cleaned the car, didn’t catch his name)

Aug 28, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 16, 2025

Dealership Rating
Employee Rating

Monica was really great to work with as I helped my mom get her car. She never pressured us, was upfront and made the process incredibly smooth. I highly recommend working with her to purchase your next To More

by gsp4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mimi Garcia

Aug 16, 2025

Norm Reeves Toyota Dallas responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 13, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable, fair negotiations. Bought a used car, it had a minor surface scratch, they buffed it out for free. Great customer service. I definitely recommend Mo and Norm Reeves More

by ms_kristel_m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mo Ahmad , Gentleman in finance who is next to Andres Escobar. I don’t remember his name.

Aug 13, 2025

Norm Reeves Toyota Dallas responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Norm Reeves Toyota Dallas. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 06, 2025

Dealership Rating
Employee Rating

Chris Mayne gave me the best car buying experience of my life He was knowledgeable and professional and best of all personable. He truly wanted what was best for me. Im very happy with the choice he More

by SHABAT5006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Mayne

Aug 06, 2025

Norm Reeves Toyota Dallas responded

Thanks for sharing about your experience with Norm Reeves Toyota Dallas. We appreciate your business and hope to see you again soon! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

August 04, 2025

Dealership Rating
Employee Rating

Rodney Houston and Andres from Finance gave me the run around. They kept sneaking in fees and would take hours to respond to my emails/calls/texts. I am a first time car buyer, and they made this process More

by rponce72897
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 06, 2025

Norm Reeves Toyota Dallas responded

It's disappointing to hear about the challenges you faced during your car-buying experience. We strive for transparent and timely communication, so it's concerning that this wasn't reflected in your interactions with us. I'm glad Pedro and Gabriel were able to assist you efficiently, but I apologize for any inconvenience caused by others on our team. If you'd like to discuss further or have any questions, please feel free to reach out. Thank you, LaTris Price - Customer Relations Manager - latris.price@normreeves.com

August 02, 2025

Dealership Rating
Employee Rating

Amazing sales experience. Highly recommended. best car buying experience ever. Thank you so much. Will recommend this dealership to others. More

by Sor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yaela Dror, Chris Mayne

Aug 02, 2025

Norm Reeves Toyota Dallas responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Norm Reeves Toyota Dallas. We look forward to having you as one of our valued customers for many more years to come! LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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