Alondra Sandoval
Alondra Sandoval at Russ Darrow Honda

Alondra Sandoval

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Alondra Sandoval

February 04, 2026

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Employee Rating

I love Russ Darrow the staff is great My visits for maintenance are always pleasant. The staff is great. I enjoy the video that's provided at the end of the services. More

by Mynewhrv
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Feb 04, 2026

Russ Darrow Honda responded

Thank you for sharing your experience. We’re glad our team, especially Alondra, made your Honda HR-V maintenance visits pleasant and that the video summaries are helpful. We look forward to supporting you at your next service.

February 03, 2026

Dealership Rating
Employee Rating

Alondra is warm, welcoming and informative. I love seeing her friendly face and know I will be given the best service and honest advice. ALONDRA IS SO GOOD More

by JABRUNE
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Feb 04, 2026

Russ Darrow Honda responded

Hearing that Alondra’s welcoming and informative approach makes your visits a pleasure truly brightens our day. We’re glad you trust her honest guidance and look forward to continuing great service for your Honda Civic. Thank you for the enthusiastic feedback!

February 01, 2026

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Employee Rating

I was very happy with the service I received. My issue was taken care of quickly and I was on my way. More

by Lkrenz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

Russ Darrow Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 31, 2026

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Employee Rating

Took a hour for oil change that is a long time to wait for 1/2 hour would have been good More

by RMCKIBBINS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 04, 2026

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. George Matthews george.matthews@russdarrow.com

January 30, 2026

Dealership Rating
Employee Rating

Alondra was amazing - attentive to my needs, flexible in getting me in without an appointment, and very thorough in checking and conveying the status of my services and vehicle history. The auto technicians More

by CARL.C.MEREDITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

January 28, 2026

Dealership Rating
Employee Rating

I never go anywhere else. I trust the dealership Everyone's very nice and explain things thurouly More

by ANNBON747
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Jan 28, 2026

Russ Darrow Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 06, 2026

Dealership Rating
Employee Rating

Alondra Sandoval was exceptional. She checked me in, acknowledged me, informed me about the services they would provide, and executed her promises promptly and efficiently. I would li More

by Mvandervelde
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Jan 06, 2026

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

January 04, 2026

Dealership Rating
Employee Rating

They went above and beyond to help us get our van running so we could get back to Michigan. The tech even went so far as to find a used part we could use until we got home, as they did not have one in stock More

by Kootstras07
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Jan 04, 2026

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 02, 2026

Dealership Rating
Employee Rating

Great care and service! The space was clean, the employees kind and attentive. Thank you More

by Krug.Cathleen
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Jan 02, 2026

Russ Darrow Honda responded

Thanks for sharing about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 01, 2026

Dealership Rating
Employee Rating

Amazing as usual, Alondra is very professional, it's always a pleasure to return for service. More

by Edwin25.valentin
Recommend Dealer
Yes

Other Employees Tagged: Alondra Sandoval

Jan 01, 2026

Russ Darrow Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

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