Alfonso Rodriguez
Alfonso Rodriguez at McGrath City Honda

Alfonso Rodriguez | Page 6

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
96 Reviews
5.0

96 Reviews

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96 Reviews of Alfonso Rodriguez

April 24, 2026

Dealership Rating
Employee Rating

Rodriguez was perfect. Fast, respectful, clear. The Pilot was a new used car for me and it became clear that the car had not been well maintained in the past. Rodriguez was More

by browncello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

McGrath City Honda responded

We are happy Alfonso’s clear guidance on your Pilot’s needs and his quick fix for your AppleCarPlay gave you peace of mind. It was our pleasure to ensure your vehicle received the attention it deserved. Thank you for allowing us to take care of your Honda. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 23, 2026

Dealership Rating
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It was nice people I would recomendes the dealer I’m so happy to have them to take care of my car More

by TERESAFERNANDEZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

McGrath City Honda responded

Thank you for recommending our team and trusting us with your Honda Odyssey. We’re glad you felt well looked after and look forward to helping with your next service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 17, 2026

Dealership Rating
Employee Rating

Great communication with me the customer and all work was completed as stated McGrath is awesome! More

by driedstra
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 17, 2026

McGrath City Honda responded

Alfonso and our team are delighted to hear that communication was clear and that the work on your Honda Element was completed as promised. Thank you for the perfect rating and for trusting us with your vehicle. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 16, 2026

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Employee Rating

EXCELLENTSERVICE VERY PROFESSIONAL AND CARING PROMPT AND PUNCTUAL ALPHONSE RODRIQUEZ WAS MY SERVICE AGENT AND HE WAS VERY APPROACHABLE AND KNOWLEDGEABLE . I wemt to have my tire checked and found out i had More

by unitedstatesofafrica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2026

McGrath City Honda responded

Thank you for recognizing our attentive and punctual support. We’re pleased Alfonso’s expertise guided you through the tire assessment on your Honda Fit. We look forward to helping with any future service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

Dealership Rating
Employee Rating

Made an early morning appt. for an oil change. Took a little over an hour. Could improve on that. More

by Paraiman
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 16, 2026

McGrath City Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at McGrath City Honda to be a positive one. Please don't hesitate to reach out if you need anything else. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

Dealership Rating
Employee Rating

It was a smooth transaction mostly because Alfonso is very good at his job. He was kind, kept me updated, an overall great experience. More

by MSANNE10
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 14, 2026

McGrath City Honda responded

It’s wonderful to hear Alfonso made your Honda CR-V service smooth and kept you updated throughout. We appreciate you choosing us and look forward to your next visit. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 14, 2026

Dealership Rating
Employee Rating

Excellent work Alfonso prompt service and courteous. Was advised of all the repairs my car needs without any pressure and followed up with me. More

by yokoquin27
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Antonio

Apr 14, 2026

McGrath City Honda responded

Delighted to hear Alfonso provided prompt and courteous service for your Honda HR-V. We’re pleased the needed repairs were explained clearly without any pressure and that our follow-up met your expectations. Thank you for trusting us with your service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 07, 2026

Dealership Rating
Employee Rating

Repairs were made to a faulty transmission installation. Also had other minor work done. Work was done quickly and efficiently, and I was kept well informed along the way. More

by sue.c.mosher
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

Apr 07, 2026

McGrath City Honda responded

It’s great to hear your Accord’s transmission issue and minor repairs were handled promptly and that you felt kept in the loop. Thank you for the 5-star rating. We appreciate you trusting Honda with your service needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 05, 2026

Dealership Rating
Employee Rating

The dealership is easy to get to, large and has various options to wait for your service to be finished. More

by TERESA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 05, 2026

McGrath City Honda responded

Thank you for noting our location and the range of waiting options available. We’re pleased you found our facility spacious and convenient. Alfonso will share your comments with the team, and we look forward to assisting you with your next Honda Fit service. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 04, 2026

Dealership Rating
Employee Rating

Alfonso was helpful and tried his best to help my situation. He worked with staff to make sure my needs could be fixed in the best possible way. He help explain the issues and alternatives in a calm More

by paty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Chaparro

Apr 04, 2026

McGrath City Honda responded

We’re thrilled to hear Alfonso guided you through the service options and coordinated with our team to address your Honda Odyssey’s concerns in a respectful way. It’s great to know he could clarify the issues and alternatives for you. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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