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Alfonso Rodriguez
Alfonso Rodriguez at McGrath City Honda

Alfonso Rodriguez | Page 5

Certified Service Advisor

McGrath City Honda

6720 West Grand Avenue
Chicago, IL 60707

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5.0
96 Reviews
5.0

96 Reviews

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96 Reviews of Alfonso Rodriguez

May 28, 2026

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"Five stars for this Honda dealership, and especially for Alfonso Rodriguez! Alfonso was professional, courteous, and genuinely cared about helping me. He took the time to answer all my questions and More

by maria_carmen_11@yahoo.com
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Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sanchez

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May 28, 2026

McGrath City Honda responded

We’re thrilled you had a five-star Honda experience thanks to Alfonso’s professionalism and care. He’ll be delighted to hear your praise for his clear communication at every stage. Thank you for sharing your feedback. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 27, 2026

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Service is great. Please fix car wash. Please do not penalize customers who pay for services with their credit card. More

by wannew12
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Recommend Dealer
Yes
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Jun 01, 2026

McGrath City Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 14, 2026

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It went great and smoothly communication with my concerns about my vehicle and he listened. Thank you. More

by sianspencer17
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Recommend Dealer
Yes
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May 14, 2026

McGrath City Honda responded

We’re glad Alfonso addressed your concerns attentively and ensured smooth communication. Thank you for trusting us with your Honda Accord. We look forward to assisting you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 07, 2026

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They always take care of me. They want to make sure everything is to my satisfaction. More

by aragons1979
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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May 07, 2026

McGrath City Honda responded

Thank you for the five-star review! We’re glad Alfonso and our service team took great care of your Honda Odyssey and met your needs. We appreciate your continued trust and look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 05, 2026

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Alfonso treats you with respect and a smile. He reviews with you what is needed. More

by crespo_m
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Recommend Dealer
Yes
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May 05, 2026

McGrath City Honda responded

Thanks for sharing your experience with Alfonso. We’re glad he provided respectful, detailed service and made you feel welcome. We appreciate you choosing us for your Honda HR-V needs. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 04, 2026

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Alfonso has been my service advisor for my current and previous 2-4 Hondas. As a low mileage driver he sees that my car is in perfect order at all times. He also answers all my “how to” questions that I c More

by jkr7820
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Recommend Dealer
Yes
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May 04, 2026

McGrath City Honda responded

It’s wonderful to hear that Alfonso has kept your Honda CR-V and previous models in excellent condition. His clear answers to every “how to” question help make each visit easy. Thank you for trusting our service team, and we look forward to helping you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 04, 2026

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Good services; staff was patient, explained things clearly and answered all my questions. Provided paper records More

by yzong
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Recommend Dealer
Yes
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May 04, 2026

McGrath City Honda responded

It’s great to hear our team took the time to explain every detail and answer your questions. Alfonso will be pleased to know you found the paper records helpful. We appreciate the chance to serve your Honda Civic. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 03, 2026

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Good customer care and good communication keep it up ! Knows what he is doing and is nice . More

by ARIANALOPEZ34592
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin Miller, Carlos Martinez, Mathew Runas

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May 03, 2026

McGrath City Honda responded

Thank you for highlighting the care and communication you experienced during your Honda CR-V service. We will pass along your kind words to Mathew and look forward to serving you again. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

May 03, 2026

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Alfonso was great, very communicative and understanding of my needs with regards to service. I would highly recommend him. More

by matthewjmarsh00
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 03, 2026

McGrath City Honda responded

We’re thrilled Alfonso’s communication and understanding made your Honda Civic service so positive. Your recommendation means a lot. Thank you for choosing us for your vehicle care. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

April 25, 2026

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Well Alfonso was fine but when I came to pick up my car in the evening he was gone and no one explained what was done. Plus I found a brand new gasket in my car which I did not know what to do with. I did More

by captainmommy_7
Recommend Dealer
Yes

Other Employees Tagged: Alfonso Rodriguez

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Apr 27, 2026

McGrath City Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Luis Gonzalez General Manager lgonzalez@mcgrathcity.com

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